I'm only writing this review, because I'm still dealing with this issue (Aug 28) and I had the reservation Aug 23-25..... I check into the hotel and go up to the room.... I walk in and the room was hot. I figured it was hot, because the shades were up and the sun was beaming in the room. Couple hours later, my friends walks into the room and say that it's extremely warm in the room. I call the front desk and they said that they would have to reset the a/c.... An hour later, nothing happened.... I called the front desk again to ask about the a/c and they end up telling me that the a/c is broken. They end up telling me that we can stay in that room and they will comp 1 night. I would have stayed in the room, if it was winter time, but it's super hot, in sunny South Florida.... I asked if we could move to another hotel in the area and they ended up moving us into another hotel, but it was more expensive than I wanted to pay. Mind you, I'm from out of town, so I wasn't going to drive back home. Yes, the Hyatt did offer to pay for 1 night of my room, but the reason why I chose this hotel, was for the
reasonable price. Get to the new hotel and they want to charge me full price for 2 nights... So I had to pay for 2 nights at the Hyatt Place and 2 nights at another hotel.... I told the front desk there was no way that I'm paying almost $700!!! Speed up to thursday morning, I check my bank statement and I've been charged my both hotels...I called the Hyatt, to figure out this situation and they tell me I have to call back in a couple days to talk to the billing manager... So, now at 5am on Aug 28, I'm talking to my bank and telling them about this situation (AGAIN) and trying to figure out why in the hell both hotels charged me..... I guess this is what I get, for trying to save money
- Official Description (provided by the hotel):
- Hyatt Place Delray Beach is located in the Arts District of downtown Delray Beach within 1 mile of the Gold Coast and its beautiful beaches and walking distance to Atlantic Avenue shopping, dining and entertainment districts. The Hyatt Place Delray Beach offers a full service lobby bar, outdoor pool, Jacuzzi and 24 Hour Fitness Center. ... more less
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- Also Known As:
- Hyatt Place Delray Beach Florida