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Candlewood Suites Destin-Sandestin
Ranked #11 of 39 Hotels in Destin
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
“zero stars”
1 of 5 bubbles Reviewed 15 June 2014

the folks who say you are close to the beach and fun things to do are lying, you are way out the way and if you attempt to go into town at any time of day be prepared for a 2 hour drive through none moving traffic but i guess technically they are correct when they say you are close to the beach, the distance is not very far as he crow flies, unfortunately i am not a crow nor do i have wings. With that being said here is my review that i sent to their company office:

i dont ever comment on things unless they are really good or god awful. Guess which one this is? This was the hands down one of my worst experiences ever. Ever. First there was no breakfast or anything here, not even a cheap pastry or anything. Second the whole area smelled like crap since they were putting down fertilizer on the bottom of some very cheap bushes. Also at 930 in the morning they cut off our key card and and we couldnt get in the hotel to get our luggage. Front desk said it was because of our cell phones but it happened to my parents the day before at exactly the same time when they were checking out at 930. It wasnt our cell phones folks, we had 2 keys, one stayed with me and one stayed in the hotel room with no cell phones around it. I will never even be staying here again and i will be telling everyone and anyone who listen never ever go here.

Room Tip: stay away from this room unless you just want to sit in your room and watch a broke tv
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  • Stayed June 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
11 Thank jamie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime C, Manager at Candlewood Suites Destin-Sandestin, responded to this review, 16 June 2014
Let me first start by saying that we are so sorry your stay was not a good one. We strive on a daily basis to make our guests comfortable while they are here. I would like to address some of the concerns that you had. I understand fully that the traffic can be frustrating at times. The summer is our busiest time of the year, and we are located 1/2 a mile from the largest outlet mall in the United States. We are also located about a mile and a half from the public access to the beaches. As far as the smell of fertilizer that you are referring to, we also noticed that. We are not sure what business around us was putting down fertilizer, but we were not fertilizing our hotel recently. We are part of the IHG group of hotels and Candlewood is the extended stay model of this group. We do not serve a continental breakfast like the Holiday Inn and Holiday Inn Express do. We have a full kitchen in the room, fully equipped with all of the dishes, pots and pans, and silverware that you will need. We have our Candlewood Cupboard which is a store downstairs that offers several breakfast items, as well as other food items you can cook in your room or grab on your way to our beautiful beaches. We do appreciate your comments and will take all of them into consideration.
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506 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Chattanooga, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

My husband and I stayed here for 2 nights. It is located in a great area, not too busy but you are between 10 min from anywhere you want to go. When we checked in the lady at the desk gave us all kinds of recommendations on things to do and places to go. She was very friendly! The rooms and beds were very comfortable. The hotel was very clean. No delay on checking in at all. The only thing I see that could improve is the wait time for getting on the elevator. IT was extremely slow. This was our 1st time in Destin, we would certainly stay here again!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank LKnight09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime C, Manager at Candlewood Suites Destin-Sandestin, responded to this review, 16 June 2014
Thank you for letting us know what a great stay you had. We appreciate our guests letting us know when they have a great experience. We are thrilled to be only a mile and a half from some of the most beautiful beaches in the world! Our front desk staff is very knowledgeable on all of the fun things to do in our area and I am so glad they were able to help you out! I will pass along all of your comments to our wonderful staff regarding their great service. Thank you again for taking the time to let us know how much you enjoyed your stay at Candlewood!
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Atlanta
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

This was a great hotel for the money and location. The room was very clean and comfortable but it was a bit small since we booked late and got just a room with two queen beds. The kitchenette was great for everything needed for young children to keep snacks and drinks cool and making lunch. We went to a beach that was a couple of lights away and it was perfect. There weren't tons of people and the water was great. The next day we went to a beach farther away and it was very crowded. The hotel wasn't in the heart of Destin but it was still very convenient to food and shopping. This is not the hotel for having a great pool but we went for the beach not the pool so that was no big deal. I would definitely stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mblanks11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime C, Manager at Candlewood Suites Destin-Sandestin, responded to this review, 11 June 2014
We are so glad you were able to enjoy our little piece of paradise! It sounds like you had a great time and spent some time on our beautiful beaches. This is definitely the busiest time of the year, but we are so glad you found a few beaches that weren't so crowded. Please come back in the fall if you have the chance. The weather is still so pretty, but it is much less crowded. We look forward to seeing you again!
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Hendersonville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 7 June 2014 via mobile

The room was clean and spacious. The kitchenette was a nice feature allowing breakfast and lunch in the room which helps save money. The pantry store is well stocked and reasonably priced.

The best part was the great service Amy gave at the front desk. Her suggestions made the vacation memorable.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank taaudoloran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime C, Manager at Candlewood Suites Destin-Sandestin, responded to this review, 9 June 2014
Thank you so much for allowing us to be your hotel of choice while in town for vacation. We appreciate you letting us know that Amy was such a big help to you! We love being able to honor one of our team members for going out of their way to help our guests. As you mentioned, our guests love having a full kitchen in their rooms. It gives Candlewood that "home away from home" feel. We look forward to seeing you again soon!
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Pasadena, Texas
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

We stayed at Candlewood when attending a family wedding at Santa Rosa Beach. We arrived at 3:45 for a 3pm check in to find that our room was not ready. We had to wait close to 30 minutes for our room. We were in a time crunch to get to the rehearsal by five. Even though we were put off by the room not being ready, everything was wonderful. I would definitely stay here again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank uhcoogdebi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime C, Manager at Candlewood Suites Destin-Sandestin, responded to this review, 7 June 2014
Let me start by thanking you for taking the time to let us know what a great stay you had, as well as your concerns at check in. We apologize that your room was not ready when you arrived. We work hard during this busy season to have all rooms ready for our guests when they arrive. Unfortunately, during our busy season, there are times when it is not possible to have 100% of these arrivals ready. If you are ever able to stay with us again, please let us know and we will do our best to have it ready as early as possible. I know that It was frustrating on such a special day to be rushed and extend apologies from our entire staff. We hope that the wedding was beautiful and appreciate you staying with us again. Please call me personally when you will be back in the area, and let me try to get you a special upgrade. We thank you again for staying at Candlewood.
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Dallas Texas
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

Candlewood was a great solution for us. Charming staff from check in to check out, perfectly appointed rooms with kitchenettes, clean and well kept property, and perfect for a dog, this establishment will be our home if we return. I would not have stumbled here if it were not for availability and location during a holiday weekend. The price was also competitive with locations of similar establishments west. We needed to be as close to the 'highway 30A communities' but we did not want to have the expense of those properties and most of them did not accomodate pets. Though the beaches do not accept dogs save to the far East and West of the hotel we could use the first one on 30 A just 15 minutes east of the hotel. the restaurants nearby were perfect. the pool at the property was well kept and refreshing. the 'Cupboard' vending facility had everything one would need if you ate in every meal and certainlyl well priced--everything may have been 'packaged' but certainly of good quality. Candlewood may seem like a basic hotel/motel but this property rose way above the bar.

Room Tip: back side on a high floor faces the bay with nice views and keep a bit clear of the elevator as ther...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bart16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime C, Manager at Candlewood Suites Destin-Sandestin, responded to this review, 2 June 2014
We are so glad you discovered our wonderful hotel while you were in town over the holidays. We gladly welcome our guests with pets and are so glad you will be back to stay with us! Our entire staff works so hard every day to ensure that our guests have a nice stay. The Cupboard is such a nice surprise when people check in. We have so many things to cook in your room after a long day at the beach or shopping. Thank you again for letting us know what a great experience you had at our hotel. We look forward to seeing you again soon!
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1 review
5 of 5 bubbles Reviewed 24 May 2014

Our family stayed here over the past week. It was a great value. Everything was clean and comfy, close to the beach, shopping, and restaurants. But what really closed the deal for us, was the great staff. Everyone was so friendly. We had to cut our trip a day short because of a family emergency. After getting a run-around from central-reservations, the resident manager, Charlie, stepped in and helped us out. He saved us a good deal of money, and we appreciate him for it. We will be returning to this hotel mainly because of his hospitality. Thanks, Charlie!!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harlan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaime C, Manager at Candlewood Suites Destin-Sandestin, responded to this review, 27 May 2014
Wow! We appreciate you taking the time to let us know how great your stay and how much Charlie helped you and your family. We are so sorry that you had a family emergency and had to cut your trip short, but are so glad to hear that you will be returning! We are so glad that our hotel met your needs and you were able to enjoy some of the great shopping and restaurants close to the hotel. We truly are located in paradise and we are honored to be your "home away from home". Please let us know when you will be back in the area and we will be glad to accommodate your family. I will pass your wonderful comments along to Charlie as well. Happy Summer to you!
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Additional Information about Candlewood Suites Destin-Sandestin

Property: Candlewood Suites Destin-Sandestin
Address: 11396 US 98 West, Destin, FL 32550-6933
Phone Number:
Region: United States > Florida > Florida Panhandle > Destin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Destin
#7 Family Hotel in Destin
#7 Romantic Hotel in Destin
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Candlewood Suites Destin-Sandestin 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Candlewood Suites Destin Miramar-Beach Sandestin Area is an All-Suite, extended-stay hotel. Ideally located between Destin and Sandestin, the Candlewood Suites Destin features studio and one-bedroom suites inclusive of full kitchens, recliners, couches, flat-panel HDTVs, and a variety of bed types. Hotel amenities also include FREE WIFI, FREE Guest Laundry, Outdoor Swimming Pool, 24-hour Gym, and more. ... more   less 
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Also Known As:
Candlewood Suites Destin - Miramar Beach Hotel Destin
Candlewood Destin
Destin Candlewood Suites
Candlewood Suites Destin-Sandestin Florida

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