Tons to fill out and return once you make your payment and tons of rules. That part was fine. (Lady who took reservation was really nice!) When we arrived, however, we saw that there were NOT enough towels for all of us. We told them how many people would be there so they should had accommodated us. I called the number on the fridge for housekeeping and they were VERY rude and hateful about it. I told them that with the # of people we had staying that we would have to share towels EVEN BEFORE WE WASHED THEM!! They were like oh well guess you will have to wash them. I shared my towel with my TWO kids! (good thing I had brought my own wash cloths or we would had had to share that do or do without!!) I even asked about toilet paper since NO extra was left...not even on the roll already there on the wall... you could see the cardboard it was attached to (not even enough to wipe)...they argued with me saying there was extra there. (both bathrooms were this way) I just said fine it is here. And we went out and bought some. In the rules it says you could be charged extra if unit isn't kept clean. Okay fine. I clean units I am in that long anyways (working at a motel myself it is just nature). It did say, too, that they don't deep clean often which IS the truth because some things made me want to have more of my own cleaning supplies to clean things that should always be clean. HOWEVER when I was cleaning the unit the first night (sweeping and mopping and vacuuming) there was SOOO much dog hair under stuff it was gross. We cleaned that unit better than the way it was left for us! Shower and tub were dirty. The first bedroom bed protector was all ripped to pieces and bedding sheets would not even stay in the bed. Pillow smelled of dirty hair and was VERY yellow with stains when I looked inside the pillow case. found dog toys and trash under that bed. Found coins under the other bed. WAS NOT A CLEAN UNIT. No view. Porch area had sand buckets, skim boards, and sea shells. I don't know if the previous people left it or what but it was dirty out there. Cobwebs and trash all over the place. Sliding door had a huge metal piece sticking out of it that was very sharp and door was very hard to open because of it. TV was fuzzy. I did enjoy our stay at the beach and beach set up (just not how close they set people). I would stay here again in a different unit with a better ocean view. The price was good for the number of days we stayed. I like getting to take my pets with me. BUT I SHOULD NOT HAVE TO CLEAN UP ANOTHER PERSONS MESS!!! Next time I know I MUST pack our own towels and toilet paper. The area where the dogs go potty needs to be kept cleaner. I picked up my dog poop but SEVERAL people didn't. So we had to watch our step. There was only a day and half during my whole stay that they even had poop bags there...good thing too I brought paper towels with me on our walks.
- Also Known As:
- Maravilla Destin, Florida