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Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.
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Reviews (222)
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153 - 158 of 222 reviews
Reviewed 20 September 2013

This was our first stay in an Extended Stay America. Our hotel was in a great location on highway 98 in Destin. The room was as avertised, king bed with kitchen facilties, good TV and generally good value for the money. However, out sheets were worn out so thin that you could see through them and the bottom sheet did not fit, kept coming up a the corners during the night. The pool was closed, so we couldn't go for a swim - maintenence they said. In summary, we liked the hotel and might stay there again if only for the location and the price.

  • Stayed: September 2013, travelled as a couple
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Thank Spacer41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Destin - US 98 - Emerald Coast Pkwy., responded to this reviewResponded 17 October 2013

Thank you for taking the time to write a review of your stay. I am so glad that you liked our hotel's location and our affordable rates. Still, please accept our apologies that the pool was out of service due to a maintenance issue during your stay and that the sheets on your bed were not in line with our company's standards. This is not the norm, and I will be working with our housekeeping staff to ensure this issue is corrected.

Thank your for staying at our hotel. We hope to see you again soon.

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Reviewed 11 September 2013

Staff was great. Hotel is located in a good area. Everything is close by.Rooms are very small. There was an unclean odor in room. Not sure how well rooms are cleaned. Found items in drawers left by previous guests. Hotel ran out of ice and towels.

  • Stayed: September 2013
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1  Thank cowmommy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Destin - US 98 - Emerald Coast Pkwy., responded to this reviewResponded 17 October 2013

Thank you so much for posting a review of our hotel. We appreciate you letting us know that your room had a slight odor and I do apologize that we got behind on the laundry. Still, we are happy to read that we provided you with great customer service and that you liked our hotel's location.

Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

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Reviewed 4 September 2013

Positives for this hotel are: 1) Good location 2) Takes pets 3) staff are eager to help. We got a reduced rate through my husband's employer. Our mini dachshund was $25 extra per night. We were put in a smoking room because of Labor Day bookings. Room was pretty clean and did not smell like smoke. Everything worked. Had a pair of Yorkies in the room next to us. Someone brought them along and then left them in the room all day--they barked up a storm. If you plan on taking your dog and then leave them in the hotel room all day, either stay home or leave the dogs home. Long halls with lots of rooms--halls were clean and quiet. Room had a microwave, toaster, fridge, stove, sink and small table w/2 chairs. Dishes/utensils were for 2. Small coffee maker on counter. Everything was clean. Bathroom was clean. Clean towels were furnished. You make your own bed, take out your own trash, clean your own dirty dishes, you get the idea. This is extended stay. If you want it done for you, you pay extra. If you want clean linen, you pay extra. Did not eat breakfast at the hotel, so cannot rate. Coffee made in the room was good. Did not swim, so cannot rate. Despite having a pet and smoking room, our room was clean and did not smell. The dog did not go crazy when he smelled the room. He did not try to "mark" everything in the room (good thing). I would recommend this hotel for longer stays, but be advised you'll be doing a lot of things yourself. Ask for a room away from the pets. We were on the third floor. No bugs or creepy stuff in the room at all. Air conditioning worked well. Parking lot was clean. I would recommend this hotel.

Room Tip: Positives for this hotel are: 1) Good location 2) Takes pets 3) staff are eager to help. We got a reduced rate through my husband's employer. Our mini dachshund was $25 per night extra. Hotel itself was clean. We were put in a smoking room because of Labor Day bookings. Room was pretty clean and did not smell like smoke. Everything worked. Had a pair of Yorkies in the room next to us. Someone brought them along and then left them in the room all day--they barked up a storm. If you plan on taking your dog and then leave them in the hotel room all day, either stay home or leave the dogs home. Long halls with lots of rooms--halls were clean and quiet. Room had a microwave, toaster, fridge, stove, sink and small table. Dishes/utensils were for 2. Small coffee maker on counter. Everything was clean. Bathroom was clean. Clean towels were furnished. You make your own bed, take out your own trash, clean your own dirty dishes, you get the idea. This is extended stay. If you want it done for you, you pay extra. If you want clean linen, you pay extra. Did not eat breakfast at the hotel, so cannot rate. Coffee made in the room was good. Did not swim, so cannot rate pool. Despite having a pet and smoking room, our room was clean and did not smell. The dog did not go crazy when he smelled the room. He did not try to "mark" everything in the room (good thing). I would recommend this hotel for longer stays, but be advised you'll be doing a lot of things yourself. Ask for a room away from the pets. We were on the third floor. No bugs or creepy stuff in the room at all. Parking lot was clean. I would recommend this hotel.
  • Stayed: August 2013, travelled with family
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Thank minidoxie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Destin - US 98 - Emerald Coast Pkwy., responded to this reviewResponded 18 October 2013

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the front desk, fresh room, parking lot clean and the location of our hotel however, we apologize that the neighbors dogs barking.

In response to your feedback, I am working with the staff to monitor the placement of the pet rooms. The staff and I appreciate your comments, as it will only help us to improve. Please contact me, at dol@extendedstay.com, if you would like to discuss this further. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.

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Reviewed 4 September 2013

For Labor Day weekend, we decided to stay here, since its within budget! Minutes away from beach, Destin Commons Mall and Sandestin Outlet.

If you don't mind making your own bed and taking out your own trash and bringing your towels to the lobby to be exchanged for clean towels, it's not so bad.

When we arrived, the room was ready, clean, all the plugs worked, and had clean towels. It was nice of the front office to call to make sure we had everything we needed when we arrived in our room.

It was nice that the room had a pot, pan, 2 plate and utensils, but I wish there were a few more.

Because it was a great location and within my family's budget, I wouldn't mind staying here again.

P.S. It's pet friendly here!

  • Stayed: September 2013
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Thank Dearlydimples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Destin - US 98 - Emerald Coast Pkwy., responded to this reviewResponded 18 October 2013

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you were happy with our affordable rates and the condition of your room. Please keep in mind that we do offer additional supplies behind the front desk upon request. We will be happy to provide you with anything as needed during your next stay.

Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

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Reviewed 25 August 2013

Aside from the fact it looks NOTHING like the pictures on the site, the room never got cool. Stayed really humid and moist. Dishes that were for use were greasy and nasty. NO housekeeping, which was my mistake for not reading the fine print. No vent in the bathroom, well there is a hole up there, just no switch. Pool clearly hasn't been cleaned in a while, a green slime was growing around it. Breakfast was all pre packaged items. Only good thing I can say is the ladies at front desk were very pleasant.

  • Stayed: August 2013
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Thank Nolajay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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