This was the second chance we gave to Friday's. The first trip was take out and while the food was good the service was lacking. On this trip both the food quality and the service were both poor. We ordered the Jack Daniels Black Angus Sirloin with a half-rack of ribs. Our sides were a salad and sweet potato fries. The food didn't take long 10-15 mins and our drinks stayed full so off to a good start. However, when we received our food the fries were soggy, the ribs were like beef jerky, and the sirloin was tuff. I love ribs and this is the first time I have ever left some uneaten. The sirloin was cooked correctly (medium rare) but it was very tuff. Not what I expect from black angus. Upon getting the bill we had 2 $10 coupons from the first visit I wished to use and made up the difference with cash. It took our server 20 mins to collect our bill (I needed change) and when she saw the coupons I was told that she had never seen those before and that I could only use one. Even though they ended up taking both the experience was less that pleasurable. While I really enjoy their Jack Daniels ribs this will be the last time I eat at the TGI Friday's in Destin.