I have been to this Chili's many times, each time we are waiting forever! So this time we came in and actually set a timer to see how long it would be before anyone would helps us. The manager greeted us and we sat in a booth at the bar (always sit there and this was about 1pm lunch time). They were not busy by any means. Two servers passed up numerous time and no one even looked at us. I kept making eye contact w the manager there, who could visually see us upset. WE SAT THERE FOR OVER 15mins before I got up and walked to the manager and told him no one had even spoken to us. As he walked me back to the table the waitress came over to get a drink order (Keep in mind neither one even apologized at ANYTIME) The manager JOSEPH just stood behind our waitress looking dumb and then walked away!!! They both seemed like they didn't care about anything. The food was typical Chilis food... okay but nothing great.
We just had lunch and then got the check and left. I can honestly say the lack of taking control from the manager (if you can even call Joseph that) was the icing on the cake. The service at Chilis in Destin is always slow and honestly they never seem to acknowledge us when I have gone before. Its just close to were I work so it easy. I WILL NEVER BE BACK AND I WILL MAKE SURE THE CLIENTS I SEE KNOW NEVER TO GO HERE.
Joseph as a manager you should be trying to keep business not run it off. I am so disappointed in the service and management of this establishment.
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