I stayed at the Courtyard in June and in many respects it is far above average for this type of property. We were here four or five nights this summer to be near Sacred Heart hospital for my moms hip replacement surgery. The staff was welcoming from the first moment we entered the premises. Roberta checked us in and put us in a lovely large suite.
The issue, however, began within seconds of entering the property. There was an extremely strong fragrance (what I now understand to be the "signature" fragrance of the property) permeating the air in the hotel. We went ahead and checked in as we had a schedule to follow for preparing for surgery.
When we got to the room, the smell was even more pronounced. My eyes were watering and I had a hard time breathing. My throat closed, and I quickly developed a migraine. I realized that schedule or no, I needed to see if anything could be done. I headed downstairs and talked to the staff, and Daniel and Roberta were incredibly sympathetic and helpful. They found a room that they thought might be better, and took me over to check it out. It was significantly better, so we agreed to change and they helped us make the move. Daniel arranged to have a special treatment for the room when we left for the hospital the next morning to try to remove more of the smell.
When I returned the following night, it seemed a bit better, but I still had issues. I realized it was probably as good as it was going to get with the extremely strong fragrance in the halls, lobby, etc. I enjoyed the stay as much as one could under the circumstances, and as I was only there to sleep, I made do. The staff at all times was caring and fantastic. Particularly, but not only, Roberta and Daniel. Not only did they inquire each day on status from the surgery, they also checked to see how I was doing with the room. I know if I had the time or inclination they would have continued to try to make things perfect, but my priority was to be at hospital to support my mom.
Caveat here is that I am extremely sensitive to strong fragrances (esp artificial), and they cause distress for me when others seem to be unaffected. My husband joined me for a few nights, and while he did notice and not love the fragrance, he was mostly unaffected, save a few strong sneezing fits.
The hotel is very well located near shopping, beaches, and hospital. While it was quite crowded with families (high season), the room was always quiet.
I stopped back by a few days ago prior to writing this review and the strong fragrance in the lobby was undiminished. Probably a lot of people think it smells wonderful, but for fragrance sensitive folks like me, I recommend look elsewhere. In addition, I'll be cautious about booking courtyards in future as that was not an experience I care to repeat. For the Febreze, bath&body works, and glade crowd, you will likely think it's fabulous. : )
- Official Description (provided by the hotel):
- Break away to one of the top Destin, Florida, hotels at Courtyard Sandestin at Grand Boulevard. Corporate travelers will benefit from the new lobby that is designed to give guests the flexibility to work and socialize on their terms. New enhancements to our Destin, Florida, hotel include a contemporary lobby, flexible seating to fit individual or group needs, complimentary Wi-Fi, private media booths and, our new signature element, the touch screen with GoBoard® technology for information on the go. Introducing one of the newest restaurants among hotels in Destin, Florida, The Bistro offers breakfast, lunch and dinner with refreshing, high quality and healthy menu options. "Eat, Drink, and Connect"™ with friends and colleagues for a value that simply cannot be beat. Explore our Destin, FL, hotel's enchanting surroundings consisting of beaches, running and walking trails, state parks, championship golf courses and tennis courts. We invite you to work and relax at Courtyard Sandestin at Grand Boulevard. ... more less
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- Also Known As:
- Courtyard Sandestin At Grand Boulevard Hotel Destin
- Courtyard Hotel Destin
- Courtyard Destin
- Destin Marriott
- Destin Courtyard
- Courtyard Sandestin At Grand Boulevard Destin, Florida