My wife and I have experienced one of the most outstanding examples of customer service ever. We had reserved and paid for a much anticipated stay at Turtle Bay Condos at the beginning of March. With a little more than a month until we were to arrive my wife injured her back and we had to cancel our trip. Susan McQuaid, owner of Turtle Bay Condos, made a huge effort to re-rent the unit we had reserved with the result that we were able to get an almost total refund. Susan had never met us and we had not previously stayed at Turtle Bay Condos, yet she worked hard to help us in this difficult situation. Our thanks to Susan McQuaid and with customer service like this we look forward to a future stay at Turtle Bay Condos. Thanks Susan!
Herb and Susan Happel
- Official Description (provided by the hotel):
- Turtle Bay Condos on beautiful Manasota Key, the jewel of the Florida south coast barrier islands. A small and delightful enclave of eight lovely Old Florida style two-bedroom units, fully furnished, lanais, individual washer & dryer, propane BBQ grill and Free High Speed Wireless, plus Ultra Fast Ethernet connection in all units and common areas. Rates published are Fall rates. Heated pool year-round plus private dock! ... more less
- Also Known As:
- Turtle Bay Condos Hotel Englewood
- Turtle Bay Condos Englewood, Florida