Renovations are in progress and this place may one day be wondrous. But during our visit it was apparent that it has a long way to go.
Our “king” bed was two twins pushed together with no joining piece. Each bed had its own twin-size bottom sheet. Two somewhat overlapping duvets were spread across both beds to make them appear as one king bed. Weird.
Our “premier” room had only 4 hangers and no luggage racks, phone, or hair dryer. A limited number of hair dryers are available if you go to the front desk and fetch.
The individual hot water tanks for each room were inadequate for a proper shower. We were told that they would be replaced “soon” with higher capacity tanks.
There was one key per room, which we were told to leave at the front desk each morning so housekeeping could get in. We returned our first evening to find that housekeeping had left our room unlocked all day (!). The manager told us changes would be made.
During our stay there were more guests than seating in the dining room. We were turned away our first night and had to wait until after 9 pm to be seated. By our third night the manager, who had been ill and off-duty our first two nights, had instituted two seatings -- by reservation only.
The View is not for children or the physically impaired: The many steps (to the rooms and to the parking lot and even from the outdoor dining area up to the indoor food service area) are poorly lit and most have no handrails. We called those steps “invisible”, because all are made of irregular but same color stone pieces and have no safety strips or other markings on the edge of each step. Railings edging the outdoor dining area, walkways, and room balconies are adequate for steady adults of short-to-medium stature, but could be hazardous for those with higher centers of gravity. For toddlers and young children, those railings pose grave danger. Perhaps some risk-managing upgrades are planned. Meanwhile, if you have safety concerns, consider requesting a room in the back tier.
The “view”, which won’t change, includes a town, just below, of 18,000. Its lights can be pretty, but their glow obscures the night sky.
General ambience of the rooms, which all have functional sliding glass doors and pleasant balconies, is a sort of fresh-feeling “mountain minimalist” and very soothing. The cabins are free-standing, but the balconies are parallel and so provide no privacy.
- Official Description (provided by the hotel):
- The View is located at 1,400 meters above sea level, driving through 8 kms of winding road from Al Hamra to Hail Al Shas in a 4WD vehicle. We are just 2 1/2 hrs drive from Muscat, 45 minutes from Nizwa and 15 minutes from Al Hamra, it is a perfect getaway with 30 exclusive rooms for a truly relaxed and comfortable stay. It isn't just an 'Eco Luxe' retreat, but an experience where nature holds pride of place. Where service and hospitality is at its finest. It's an ideal port of call for visitors wanting to start adventurous trekking expeditions and excursions towards the peak of Jabal Shams Mountains. The View provides stylish accommodations apart from enjoying a relaxed time by the campfire or taking a dip in the infinity pool. ... more less
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- Also Known As:
- The View Hotel Hail Al Shas