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“Room smelled”

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Residence Inn Amelia Island
Ranked #1 of 12 Hotels in Fernandina Beach
Certificate of Excellence
Bonita Springs, Florida, USA
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Room smelled”
Reviewed 22 October 2013

The staff was pleasant and the room was the decent standard but it smelled like dirty feet. We opted to pay more for the romantic promotion but had to notify them that the basket was not in the room. Then when it came it was on the small side compared to our expectation from the write up.

Stayed October 2013, travelled as a couple
Helpful?
Thank Cynthia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIAmeliaIsland, Guest Relations Manager at Residence Inn Amelia Island, responded to this review, 28 October 2013
Thank you for taking a moment to review our hotel.

I apologize that you ran into an issue with your suite not smelling clean and fresh, and that your Romance Package was not in your suite upon your arrival. We work to prepare for our package guests ahead of time, and it looks like we dropped the ball here - for that we do apologize. Were you able to speak with a manager about your concerns? If not, I'm sure one of them would be happy to speak with you to come up with an agreeable solution. Please give us a call at your convenience so that we can find a solution.

Thank you for staying with us, and I hope we get the chance to earn 5 stars from you next time.

Safe travels,
Casey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,423 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (286)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Forest Grove, Oregon
Level 5 Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 October 2013

We only stayed one night on our way to Disney, but this place would be very comfortable for a extended stay. It is nicely updated, great kitchen, good quality full breakfast is included. Best Residence Inn I've ever stayed at.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travel2424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIAmeliaIsland, Guest Relations Manager at Residence Inn Amelia Island, responded to this review, 21 November 2013
I'm so glad to see that you enjoyed your stay with us!

We hope you had a great time at Disney!
I've passed your compliments on to the staff, and hope to see you and your family again soon!


Safe travels,
Casey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bexley, Ohio
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 October 2013

What a great place to stay. We were highly impresssed with the attractive and clean rooms, friendly service, and all amenities. Pool and whirlpool, firepit at night on the patio were all lovely. This is a wonderful place to stay. Breakfasts were complimentary, with a great variety of delicious hot and cold foods. We stayed on a Weds. night and were surprised with a full barbeque meal served to all guests.
When the staff at breakfast are singing (quietly) while they serve and clean up, you know you are at a pleasant place.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelgirle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIAmeliaIsland, Guest Relations Manager at Residence Inn Amelia Island, responded to this review, 21 November 2013
Thank you for taking a moment to review our hotel!

I am so glad to see that our accommodations met your needs. I love reading about guests who take advantage of our great amenities like the evening socials, firepit, etc.

Thank you for staying with us, and we hope to have you again soon!
Safe travels,
Casey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
2 reviews
Reviewed 19 October 2013

We stayed for 7 nights in Oct 2013. First time in Amelia Island and in the Residence Inn - both were excellent and we will return to both. Hotel well maintained, very clean and suite well sized with good facilities. Staff friendly, informative and helpful. Breakfast and evening functions also good. Hotel derves all the good things said about it in other reviews.

Restaurants are within walking distance (Spanish very good) wth many others a short drive away. Excellent beer at Sliders 5 minutes walk at the beach.

For golfers Amelia River GC is an excellent course with friendly and helpful staff.

Room Tip: Rooms on the west side may be a little quieter.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIAmeliaIsland, Guest Relations Manager at Residence Inn Amelia Island, responded to this review, 22 October 2013
Thank you for taking a moment to review our hotel! I am happy to see that you enjoyed your stay and the local attractions - it sounds like you tried La Mancha which is doing very well, and Sliders is a local and tourist favorite! I'll also pass your compliments to Amelia River Golf Club - that is a great property for sure!

Thanks again and we hope to have you again soon!
Safe travels,
Casey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pinehurst, North Carolina
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 October 2013

Wow, loved the room setup! More ultra up to date than most hotels I have stayed in. 4 couples traveling together and we all were so thrilled with the room. Sofa bed was a plus, too.
Refrig,, toaster, kitchen sink, coffee pot, microwave. Location ideal if close proximity to beach is desired. Bike rentals. Breakfast bar one of the best I have been too in hotel. Staff very friendly and helpful. Favorite luxury was the outdoor fire pot! Did not want to leave.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIAmeliaIsland, Guest Relations Manager at Residence Inn Amelia Island, responded to this review, 22 October 2013
Thank you so much for taking a moment to review our hotel!

I'm so glad you and your fellow travelers enjoyed the suite! I love the outdoor fire pit too - and the rocking chairs on the patio!

Thank you again and we hope to have you again soon!
Safe travels,
Casey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Placid, Florida
Level 5 Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 October 2013

We stayed here for a quick weekend trip to Fernandina for our anniversary. It suited our needs perfectly. It's not a bad walk to the beach, although in the heat of the day in the summer it might seem long, but for our evening stroll for to the beach for supper, it was great. The hotel was very clean, service was friendly, and the room was spacious. Complimentary breakfast was typical, but the waffles were great! Each evening the hotel hosted a social gathering in the lobby and around the pool. There were a lot of families and kids so it wasn't necessarily a quiet relaxing atmosphere, but it was very laid-back feeling and festive.

This property is a short drive to downtown and this hotel is conveniently located next to a bike path that spans the length of the island. We didn't get to take advantage of that this time, but we would definitely remember it for a return trip. For a longer visit, I'd probably prefer to be in a resort area with more recreational offerings, but this was great for our short weekend stay.

Stayed August 2013, travelled as a couple
Helpful?
Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIAmeliaIsland, Guest Relations Manager at Residence Inn Amelia Island, responded to this review, 22 October 2013
Thank you for taking a moment to review our hotel. I'm glad to see that our accommodations met your needs! I always recommend our free island shuttle, especially for the trips back from the beach! Helps take the edge off that Florida heat.

Thank you again for your review, and we hope to have you again soon!
Safe travels,
Casey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 4 Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 October 2013

This was our first trip to Amelia Island, and we will definitely go back. The Residence Inn made the entire trip a very enjoyable experience. From the minute we arrived, ( about 3 hrs. early) they made our stay perfect. Our room was READY, and they made sure we were in and happy with everything. They told us about the breakfast, ad also the Mgrs. get together in the evening. We got maps, and they even made some recommendations, at our request, about dining. They have a FREE shuttle available to run us to different areas, and will also pick you up at an agreed time. We will definitely stay here on our next trip to the area.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GBHSENOIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIAmeliaIsland, Guest Relations Manager at Residence Inn Amelia Island, responded to this review, 22 October 2013
Thank you so much for the glowing review! I am so glad to see that we were able to have your room ready for your early arrival! Overall it sounds like you had a great first trip to Amelia, and we hope to have you again soon!

Safe travels,
Casey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Amelia Island

Property: Residence Inn Amelia Island
Address: 2301 Sadler Rd, Fernandina Beach, Amelia Island, FL 32034-4559
Region: United States > Florida > Amelia Island > Fernandina Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Fernandina Beach
#1 Romantic Hotel in Fernandina Beach
#2 Business Hotel in Fernandina Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Amelia Island 3*
Number of rooms: 133
Official Description (provided by the hotel):
Thrive on long stays at the Residence Inn Amelia Island. Our Amelia Island hotel offers a welcoming, comfortable environment, with spacious, newly renovated accommodations and everything you need for a great stay in Florida. Settle in to your newly refreshed studio, one-bedroom, or two-bedroom suite, and enjoy perks like free wireless Internet and a 37-inch flat-screen TV. A full kitchen allows you to prepare a meal or a snack any time you want it. Take advantage of the hotel's complimentary island shuttle that is on call to pick you up and drop you off anywhere on Amelia Island from 9AM-9PM daily. Start your morning with a free hot breakfast, or spend some time at our outdoor pool and soak up the Florida sun. Additional hotel amenities include a fire pit, putting green, and fitness center. And let's not forget our location - just two blocks from the beach, and a short distance from the attractions of downtown Amelia Island. Whether you're in Florida for business or pleasure, the Residence Inn Amelia Island will make your visit memorable. ... more   less 
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Also Known As:
Residence Inn Amelia Island Hotel Fernandina Beach
Residence Inn Amelia Island Fernandina Beach

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