We received first class service as expected. The hotel surprised us with an in-room dessert personalized for our 8th anniversary. They also created a dessert with my 4 year old's name on it, which was waiting next to our anniversary dessert. The staff consistently called my child by name at each meal. It was the type of high level service you expect from the Ritz for the price. The room was great, with a partial view of the ocean. Unless you demand front row views, there is no need to pay to upgrade to an ocean view room, as all rooms have a balcony and at least some view of the ocean.
There were only small nits to pick - when I requested that housekeeping not service my room while we were inside, they thought I meant no service at all that day. That was rectified with a quick phone call. The shower curtain "rollers" were a bit rusted. My guess is that many of the disappointed reviewers are expecting the typical Ritz business traveler experience, and this hotel is different. There are families everywhere, bathing suits through the lobby are common, and the whole vibe is slightly more relaxed than your typical big city center Ritz. Nonetheless this is a world-class beach resort, and I recommend it highly.
- Official Description (provided by the hotel):
- Immerse yourself in southern charm at The Ritz-Carlton, Amelia Island. With miles of pristine beaches to explore, you’ll find yourself basking in the glow of the sun as you swim, relax or walk along the sandy shore. As one of the most popular beach destinations on the East Coast, this luxury hotel in Florida provides a welcome barrier between you and the world beyond. ... more less
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- Also Known As:
- The Ritz-Carlton - Amelia Island Hotel Amelia Island
- Ritz Carlton Amelia Island
- Ritz Amelia Island
- Amelia Island Ritz-Carlton
- The Ritz-Carlton, Amelia Island Fernandina Beach