I made a reservation for 4 rooms a few months back for a special reunion of female friends. At that time (with previous owners) they told me I could cancel up to two weeks ahead of time. I called two weeks ahead of time, and the new owners tried to tell me that they couldn't find my reservation. They did find it, but told me I would have to pay for not canceling three weeks ahead of time. We agreed on the pre-3-week fee of $25, just because I didn't want to deal with finding a new reservation.
When my friends and I arrived, they again said they couldn't find the reservation, although I clearly saw it in the books. He then said I didn't put any money down for the rooms. I pointed to my credit card number in his book and said that should have been sufficient. He then tried to tell me they didn't allow babies (one friend brought her 6-wk old baby), but I had told them the entire time that there would be a baby in our party.
Bottom line: they didn't want to honor the previous owner's reservations. We found another room at the Best Western Pelican Beach Resort just up the road. It was fabulous. So glad I didn't have to stay at La Casa Del Mar, where the service was really surly.
- Official Description (provided by the hotel):
- Welcome to La Casa del Mar: a charming Spanish-Mediterranean style accommodation located on Fort Lauderdale Beach, the "Venice of America", where you can enjoy the sub-tropical climate, ocean, beach, sun and fun! La Casa Del Mar is situated in a charming, two-story Mediterranean villa, built early in this century by the famous architect William Vaughn for the Francis Colter family who resided there until it became a small hotel in the 1950s. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Ebookers, Booking.com, TripOnline SA, Evoline ltd, HotelsClick, 5viajes2012 S.L. and Cancelon so you can book your La Casa Del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- La Casa Del Mar Hotel Fort Lauderdale