Be careful with this hotel! Although the lobby and grounds look really nice, the room you end up in might not. This hotel comprises a tower and a bunch of 2 story high buildings around the pool/garden area and along the canals (these are the West and East Lanai rooms). On one side the Lanai rooms have been updated with a nice trendy look and feel. The other side was NOT and the rooms give a motel-like feel and do not meet the 4 stars criteria! OK, there was a flat screen TV, but that’s it! The bathroom needed desperate renovation.
After complaining with our first room, we were stuck in another one, identical to the previous, at the exception that it was facing the canal. No chance of getting an upgrade to the nicely refurbished Lanai rooms. When paying for a 4 star hotel, even if stuck in a standard room, I expect the feel of a 4 star hotel and not a motel!
Over all, the room was very dissapointing, but the common areas are nice.More
View all 11 deals from US$234
- Free Wifi