first complaint - i used IHG points to pay for this room. holiday inn deducted 70K points from my account accordingly. however, the hotel charged me the regular cash amount for my room in addition to the points. I tried to called them repeatedly as well as email them and explained the error. to this date they have refused to call or email me back or correct the error.
next - the hotel is just ok if you just want an overnight stay at an airport hotel. but it is located in a nowhere part of town with little within walking distanced. the bar/restaurant can provide substance but not much more. the bar only had one red wine to choose from and when i asked for additional choices the bar tender said "well that's about it." the breakfast was very expensive but the quality was ok. the rooms were ok...but that's about all. overall, in spite of the incorrect billing the hotel charges a great deal for little quality. I highly recommend you go somewhere if you need a nights stay. if you decide to stay there anyway, I strongly recommend you get your account corrected before you depart.
- Official Description (provided by the hotel):
- Welcome to Fort Lauderdale's newest vibrant urban full service hotel! The Crowne Plaza Fort Lauderdale Airport / Cruise Port is modern, elegantly designed, chic, and centrally located to all Fort Lauderdale's South Florida events and attractions. Ideal for corporate or leisure and the most discerning traveler. The Crowne Plaza Fort Lauderdale Airport / Cruise Port is located at the entrance of Port Everglades Cruise Port and less than a mile from Fort Lauderdale Int'l Airport (FLL), Broward County Convention Center and 2 miles from Downtown Fort Lauderdale. ... more less
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- Also Known As:
- Crowne Plaza Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale