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Crowne Plaza Fort Lauderdale Airport / Cruise Port
Ranked #24 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Reviewed 11 June 2014

We were treated like royalty in this hotel. The room was huge and, very comfortable - the size of some suites we've stayed in in other hotels. It's conveniently located close to the cruise port and I give it very high marks, indeed.

  • Stayed: June 2014, travelled with family
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1  Thank qultng1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 12 June 2014

DOUBLE WOW! It was great to hear that you enjoyed your stay. We thank you for giving us the opportunity to serve you. We will make sure to share your comments with our staff. We wish you the best.

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Reviews (1,336)
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718 - 724 of 1,336 reviews

Reviewed 7 June 2014

Don't get me wrong, the hotel itself is not bad, it would be nice if breakfast were included. Nice and clean room, spacious shower space, close to both Port Everglades and FLL airport, so it's good for cruise. The hotel offers free airport shuttle service. My husband called right after we got out of the airplane at noon, they asked us to call after we picked up our luggages; my husband called the 2nd time as they said; half an hour later we saw many other hotel shuttles come and go a couple of times in a row (I mean the exactly the same shuttles). I called again... and a little bit more than 50 minutes later, finally, we got our shuttle...

  • Stayed: May 2014, travelled as a couple
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2  Thank GuaiZhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 12 June 2014

Thank you for taking the time out of your schedule to complete a Tripadvisor Guest survey regarding your recent stay at our hotel. We certainly apologize that your experience with our airport shuttle caused you extended wait times and not exceeding your expectations. We are very sorry and appreciate the candid feedback we receive and welcome any opportunity to improve. We wish you the best.

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Reviewed 5 June 2014

We stayed here the night before our cruise and was pleased with the hotel in general. The location was not ideal as they was not much (eateries) in walking distance. The staff was very friendly and helpful. However, we did have a bad experiening with the hotel courtesy shuttle from the airport to the hotel. We called the hotel to arrange for a shuttle pick up and told it would be about 15-20 minutes (depending on traffic), but we ended up waiting over an hour. I had to call three times before the shuttle arrived and then, there was no apology for the delay. To add to this, the hotel was not that far from the airport - so not sure what the hold up was. This was very a frustrating way to begin our vacation, but we got over it. If I ever go on a cruise out of Fort Lauderdale again, I would definately keep this hotel in mind (but take a taxi).

  • Stayed: May 2014, travelled with family
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Thank Cayman19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 12 June 2014

We sincerely apologize for the issue you had experienced with our shuttle during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you and we wish you the best.

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Reviewed 3 June 2014

The hotel was ok, not what I expected but good enough for a night's sleep, the area was not good a crown plaza should not be in this area nothing around the only good thing , it was so close to the cruise port, would look for a hotel in a better area for the next cruise.

  • Stayed: May 2014, travelled with family
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Thank lissa27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 12 June 2014

We are sorry to hear that you were not pleased with the hotel or accommodation. We strive to provide our guest with a clean and well maintained hotel. Your comments are taken very seriously. Again we apologize for any inconvenience. We wish you the best.

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Reviewed 2 June 2014

Our room was very spacious. The staff was very friendly and helpful. The staff helped us in our transfers to the cruise port and back to the airport after our cruise was over. Great location if you have a cruise planned. Would stay here again.

  • Stayed: May 2014, travelled as a couple
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Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 12 June 2014

Thanks so much for the great review. We are happy that you enjoyed your stay. We will share all your comments and suggestions with our entire staff. Please come back to visit when visiting Ft Lauderdale, or going on a cruise. We wish you the best.

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Reviewed 31 May 2014

So I arrived at the hotel not knowing what to expect - remembering only the Hotel Rep's words that I heard over the phone: "It's a really nice hotel". Surprised at first by the "missing" amenities such as a Salon for Massages, I held my breath, and properly so. The room is very spacious with plenty of smooth sliding cabinets for your precous belongings, and plenty of closet space as well if you need it. The pool, restaurant/bar, Business Center and Fitness are conveniently located on the same (5th) Floor, with the aforementioned points 1, 3, and 4 being open 24/7; and yes, the pool really is outside :) The staff are super friendly, and upon arrival, a free drink is available as well with your meal of choice. The best part is that I am submitting my review on day 2 of my stay: this is what I think and feel, and I have not even left yet. Enjoy!

Room Tip: STRONGLY Recommended....
  • Stayed: May 2014, travelled solo
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1  Thank Martika A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 12 June 2014

Wow! Thanks so much for the great review. We are happy that you enjoyed your stay. We will share all your comments and suggestions with our entire staff. Please come back to visit when visiting Ft Lauderdale, or going on a cruise. We wish you the best.

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Reviewed 31 May 2014

Having stayed at many Crowne Plaza hotels around the world we decided to stop here the night before taking a cruise.

The hotel offers a free transfer from the airport which work very well and you are at the hotel within 10 mins max. They also offer a transfer to the port which is run by another company for a charge, if there are 2 or more guests it is cheaper to get an individual taxi and go when you want.

Checkin was busy, however the manager came over to check us in within minutes of our arrival.

The room was of a good size with two double beds and the usual amenities that you would expect for a hotel of this standard. Coffee making facilities are provided and coffee kits, but none for tea drinkers. I did ask at reception did they have tea bags and was told I can buy them at the gift shop.

On close inspection the cleaning of the room left a lot to be desired, there was human remains on the toilet seat not what you want . This was reported to the General Manager at the time, have to say his guest recovery left a lot to be desired. Other areas were dirty for example the sink, which the attached photo shows.

Although the room was big and a great big entrance area, the bathroom was poorly designed as you can hardly get into it as the door opens straight onto the toilet.
The room was very noisy at night if you put the AC unit on, but was much needed so had to grin and bear.

I used the hotel pool but not for long as I personally felt it was rather cold. There was a distinct lack of towels by the pool and had to ask for them to be replenished before using the pool.

We used the hotel restaurant for our evening meal and had a very enjoyable meal and have posted a separate review.

Bearing in mind our meal was so good, we were looking forward to our breakfast which was included in our rate. We arrived for breakfast and was told we should have had a voucher, at this point we had to go down to reception and ask for it. I was advised that this should have been given to us at checkin.
Breakfast was a big disappointment and the food was at the opposite end of the scale compared to our evening meal. Cooked breakfast was pre prepared and very basic continental offered (:-

This hotel overall failed to meet the usual standards of Crowne Plaza , the only saving grace is it's location to the port and airport.

  • Stayed: May 2014, travelled with family
    • Value
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4  Thank JA/IRBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this reviewResponded 12 June 2014

Thank you for taking the time to express your thoughts. We appreciate your insight regarding our accommodations. Please know that your feedback is important to us as we work to improve the product and services offered to our guests. Thanks again for your recommendation on how we can improve and for sharing your experiences with us. Warm Regards

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Additional Information about Crowne Plaza Fort Lauderdale Airport / Cruise Port

Address: 455 State Road 84, Fort Lauderdale, FL 33316
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Fort Lauderdale
#21 Family Hotel in Fort Lauderdale
#22 Romantic Hotel in Fort Lauderdale
Price Range: £90 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Fort Lauderdale Airport / Cruise Port 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to Fort Lauderdale's newest vibrant urban full service hotel! The Crowne Plaza Fort Lauderdale Airport / Cruise Port is modern, elegantly designed, chic, and centrally located to all Fort Lauderdale's South Florida events and attractions. Ideal for corporate or leisure and the most discerning traveler. The Crowne Plaza Fort Lauderdale Airport / Cruise Port is located at the entrance of Port Everglades Cruise Port and less than a mile from Fort Lauderdale Int'l Airport (FLL), Broward County Convention Center and 2 miles from Downtown Fort Lauderdale. ... more   less 
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Also Known As:
Crowne Plaza Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale

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