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“Pleasant one night stay”

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Crowne Plaza Fort Lauderdale Airport / Cruise Port
Ranked #24 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Vancouver, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Pleasant one night stay”
Reviewed 16 June 2014 via mobile

My husband and I needed a place to stay near the airport at the tail end of our vacation in Fort Lauderdale. We checked in at 7 after a long day in the car driving down to the keys. We were pleasantly surprised by the decor of the hotel since it appeared to be in an area of town that did not look too nice. The hotel itself is decorated in a wonderful slightly atomic style with great colors and funky wallpaper. The room itself was super. It faced the airport but you had to really listen to hear the planes coming and going. The pool was outside on the 5th floor and we did not have a chance to use it but it looked relaxing with nice lounge chairs available. The beds were awesome, we ended up with two queens and we each took one for a wonderful nights sleep. Lots of pillows adorned the bed with varying levels of puffiness and i welcomed the feather pillow myself. The food in the restaurant was nice and we had both dinner and breakfast there. Reasonably priced for both. I liked that you could check in for your flight and print your boarding passes at the machine in the lobby and they had a list of all the flights and any delays running all the time too. I would highly recommend this hotel to anyone staying in Fort Lauderdale either for a flight or cruise. It was well kept with friendly staff. We even received a phone call shortly after getting to our room checking to see if the room was ok and in order. A nice touch I thought. You can't go wrong staying here and only a few minutes drive to the airport to boot.

Stayed June 2014, travelled as a couple
Helpful?
Thank ShamefulTiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this review, 18 June 2014
Thank you for staying with us. We are delighted that you enjoyed your experience in our hotel - and we hope that we have the pleasure of welcoming you back in the near future. Thank you for taking time to comment about your experience. Warm Regards and Many Thanks!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (255)
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English first
Montreal, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 June 2014

We stayed at the hotel after our cruise. It is super convenient but the service was very poor. We asked the front desk to order a taxi for us and they tried to make us rent their shuttle service to take us to the mall... something like $35 per person! After politely saying no, they "forgot" to ask for the cab and we waited 75 minutes in the lobby.


The hotel is 5 minutes from the airport and 10 minutes from the cruise port. Besides that, the hotel is far from all the food places and there is NOTHING to do around there. I would not stay again.

Stayed May 2014, travelled with family
Helpful?
Thank luvgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this review, 18 June 2014
We appreciate your feedback, and apologize for the inconveniences. Thank you and we wish you the best.
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Bangkok
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 June 2014 via mobile

This is a 2013 report

We stay here one night wait for the next morning flight back to LA ,this hotel maintain very well ,room look new and clean ,bed are comfortable ,I like the valet service here ,very fast response and polite staff

Stayed July 2013, travelled as a couple
Helpful?
1 Thank Patrwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this review, 18 June 2014
It was good to hear that you enjoyed your stay. We thank you for giving us the opportunity to serve you. We will make sure to share your comments with our staff. We wish you the best.
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Springfield, Illinois
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 June 2014

We were treated like royalty in this hotel. The room was huge and, very comfortable - the size of some suites we've stayed in in other hotels. It's conveniently located close to the cruise port and I give it very high marks, indeed.

  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank qultng1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this review, 12 June 2014
DOUBLE WOW! It was great to hear that you enjoyed your stay. We thank you for giving us the opportunity to serve you. We will make sure to share your comments with our staff. We wish you the best.
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Charleston, West Virginia
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 7 June 2014

Don't get me wrong, the hotel itself is not bad, it would be nice if breakfast were included. Nice and clean room, spacious shower space, close to both Port Everglades and FLL airport, so it's good for cruise. The hotel offers free airport shuttle service. My husband called right after we got out of the airplane at noon, they asked us to call after we picked up our luggages; my husband called the 2nd time as they said; half an hour later we saw many other hotel shuttles come and go a couple of times in a row (I mean the exactly the same shuttles). I called again... and a little bit more than 50 minutes later, finally, we got our shuttle...

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GuaiZhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this review, 12 June 2014
Thank you for taking the time out of your schedule to complete a Tripadvisor Guest survey regarding your recent stay at our hotel. We certainly apologize that your experience with our airport shuttle caused you extended wait times and not exceeding your expectations. We are very sorry and appreciate the candid feedback we receive and welcome any opportunity to improve. We wish you the best.
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Galveston, Texas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 June 2014

We stayed here the night before our cruise and was pleased with the hotel in general. The location was not ideal as they was not much (eateries) in walking distance. The staff was very friendly and helpful. However, we did have a bad experiening with the hotel courtesy shuttle from the airport to the hotel. We called the hotel to arrange for a shuttle pick up and told it would be about 15-20 minutes (depending on traffic), but we ended up waiting over an hour. I had to call three times before the shuttle arrived and then, there was no apology for the delay. To add to this, the hotel was not that far from the airport - so not sure what the hold up was. This was very a frustrating way to begin our vacation, but we got over it. If I ever go on a cruise out of Fort Lauderdale again, I would definately keep this hotel in mind (but take a taxi).

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cayman19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this review, 12 June 2014
We sincerely apologize for the issue you had experienced with our shuttle during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you and we wish you the best.
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Griffith, Indiana
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 June 2014

The hotel was ok, not what I expected but good enough for a night's sleep, the area was not good a crown plaza should not be in this area nothing around the only good thing , it was so close to the cruise port, would look for a hotel in a better area for the next cruise.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lissa27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this review, 12 June 2014
We are sorry to hear that you were not pleased with the hotel or accommodation. We strive to provide our guest with a clean and well maintained hotel. Your comments are taken very seriously. Again we apologize for any inconvenience. We wish you the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Fort Lauderdale Airport / Cruise Port

Property: Crowne Plaza Fort Lauderdale Airport / Cruise Port
Address: 455 State Road 84, Fort Lauderdale, FL 33316
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Fort Lauderdale
#21 Family Hotel in Fort Lauderdale
#22 Romantic Hotel in Fort Lauderdale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Fort Lauderdale Airport / Cruise Port 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to Fort Lauderdale's newest vibrant urban full service hotel! The Crowne Plaza Fort Lauderdale Airport / Cruise Port is modern, elegantly designed, chic, and centrally located to all Fort Lauderdale's South Florida events and attractions. Ideal for corporate or leisure and the most discerning traveler. The Crowne Plaza Fort Lauderdale Airport / Cruise Port is located at the entrance of Port Everglades Cruise Port and less than a mile from Fort Lauderdale Int'l Airport (FLL), Broward County Convention Center and 2 miles from Downtown Fort Lauderdale. ... more   less 
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Also Known As:
Crowne Plaza Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale

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