Stayed here for a night before a cruise. The hotel is a little old but, fairly well kept. The pool is nice, but was a little cloudy and in need of cleaning. We had 6 adults sharing 2 rooms....4 in one and 2 in another. We went to the restaurant/lounge for a cocktail...the service was good, but the drinks are way overpriced, $12 for a basic well drink....needless to say, we had one each and spent nearly $100 for the 6 of us. Later in the evening, the toilet in one of the rooms (with the 4 people) stopped working and we called the front desk to get it fixed. We were told we needed to switch rooms. We called back to arrange for new keys and we were on hold for 16 minutes....we walked down to the front desk and waited in line for another 7 minutes, when it was our turn....we still had the front desk on hold and showed them the phone that was still on hold for now 23 minutes. We just got a shoulder shrug. So, we did have to move rooms...a huge inconvenience since we were unpacked and the fact that one of our group was already sleeping. Now, I know breakdowns happen, but the hotel didn't really seem to care or have empathy or even apologize. Finally, 2 of our group ate breakfast in the restaurant and said the food was very greasy and bland. So, for just a night before a cruise....this hotel would suffice. For a vacation, I would definitely stay away. I did write the hotel about our experience and received a blank email back....literally blank, addressed to me regarding my stay, and just the hotel logo.
- Official Description (provided by the hotel):
- Welcome to Fort Lauderdale's newest vibrant urban full service hotel! The Crowne Plaza Fort Lauderdale Airport / Cruise Port is modern, elegantly designed, chic, and centrally located to all Fort Lauderdale's South Florida events and attractions. Ideal for corporate or leisure and the most discerning traveler. The Crowne Plaza Fort Lauderdale Airport / Cruise Port is located at the entrance of Port Everglades Cruise Port and less than a mile from Fort Lauderdale Int'l Airport (FLL), Broward County Convention Center and 2 miles from Downtown Fort Lauderdale. ... more less
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- Also Known As:
- Crowne Plaza Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale