I arrived on a Friday, with my confirmation #, only to be told my room was cancelled. I never cancelled the room but was told there was none available. Checked back in Saturday night. After walking to my water view room, my daughter went into the bathroom and screamed. My 7 year old daughter was petrified. After calming her down I looked up to see the sprinkler system leaking. After telling the front desk,there was no incident report filed, and they moved my family to a new room. This room had no water view. It seems to me that no one was real concerned for my daughter. I will not be back.
- Official Description (provided by the hotel):
- Perfectly situated on the main Intracoastal Waterway, GALLERYone DoubleTree Suites by Hilton , is the city's premier boutique hotel that exemplifies the casual elegance and sophistication. In a superb location, Gallery One is an easy three block walk to Fort Lauderdale's beautiful sandy beaches and blue Atlantic Ocean, directly adjacent to Galleria Mall - an upscale mall that boasts Neiman Marcus, Saks, Macy's, Dillards, and over 120 special stores PLUS Capital Grille, Seasons 52, P.F. Chang's, and Blue Martini! ... more less
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- Also Known As:
- Gallery One - a Doubletree Guest Hotel Fort Lauderdale
- Doubletree Fort Lauderdale
- Doubletree Gallery One
- Doubletree Hotel Fort Lauderdale