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“Would stay here again!” 4 of 5 bubbles
Review of GALLERYone - A DoubleTree Suites by Hilton Hotel

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GALLERYone - A DoubleTree Suites by Hilton Hotel
Ranked #34 of 128 Hotels in Fort Lauderdale
Key West, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Would stay here again!”
4 of 5 bubbles Reviewed 24 April 2014 via mobile

Great location, pretty view of waterway clean and service was great. Water taxi pickup right out back. Beware, water taxi is $22 pp but is all day pass... Only worth it for a day tour.

Pool was clean and pretty but crowded during day. Bar was quiet and overpriced at best.

Our room was beautiful, king oceanfront suite and we really enjoyed it.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank 612juliem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,598 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (506)
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Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

We stayed at this hotel for 2 nights before a cruise that left from Fort Lauderdale. Check in was speedy, and the front desk staff were very friendly and helpful. The lobby was large and airy, with a beautiful view. Our room was large and spacious, we were surprised just how big the room actually was. The room had a separate kitchen area, main space with dining table and living area, and a separate bedroom and bathroom. The room was finished to a very high standard, and the bed was super comfortable. With the Galleria across the road, there is also good shopping and restaurants close by. We have had problems at other hotels where there were no dining options except the hotel restaurant, but that is not an issue here.

If we were ever in Fort Lauderdale again, we would definitely stay at this hotel again.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Corinna_5821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuma, Arizona
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

My husband and I stayed at this hotel the first week in April. I unfortunately got sick one night and a quick call to housekeeping was answered promptly and professionally. Kudos to Marjorie and Anna for taking such good care of me! The next morning, Kanesha and Nadine were kind enough to check in on me...now that's customer service! Many thanks to the exceptional housekeeping team!

The hotel itself is very nice. Breakfast was delicious, the cookies were divine and the location was perfect for spending the day on the water taxi and/or at the beach.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan Rhonda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
4 of 5 bubbles Reviewed 23 April 2014

We wanted to get away for a week. From Boston. Our room was very comfortable. Got the Master Suite with kitchen, living room, water view and balcony. The staff all around very pleasant. Location is great for beach and shopping. The pool area was right on inter-coastal and towels were always available. Water taxi available right at hotel. Housekeeping was great and the bed was very comfortable. The only negative is the parking. Hotel should just add the $25 per day into the nightly room rate. Valet personnel very friendly. Also, if you do not want to hear the traffic on Sunrise Blvd. or Bridge for ships, then request a room on other side of hotel. Didn't bother us, we enjoyed the view from the balcony. Would return.

Room Tip: Rooms on the boulevard side may be too noisy for some travelers.
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  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecuador
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

Nice hotel, large rooms, we stayed with family in 2 connecting rooms very nice, well complete kitchen in room. nice to be near shopping mall and intercoastal waterway. Also 5 blocks to the beach the area is not the best but decent

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sucorodas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
1 review
5 of 5 bubbles Reviewed 22 April 2014 via mobile

I must confess I do not like to write reviews but I really want to express my gratitude to Gallery One. First of all, I was able to check in as yearly as 1pm. Front desk person was very fast, friendly and was able to pronounce my extremely difficult last name. I was surprised to get a warm cookie at the reception as well. I did not know that Double Tree brand provide cookies! The best cookie I've ever tried! My room is very clean, spacious with a great view on the beautiful canal and inter coastal. There is a kitchen in the room, desk, very roomy living room area with pull out sofa. During the night I just turn off air conditional and open windows for a fresh air. There is a large mall right next to the hotel, Publix across the street, water taxi stop and ocean, it took me about 7 min to get to the ocean. The good thing is that you don't really need a car. I also tried the restaurant at the hotel, liked it, great service and good food, mahi mahi fish sandwich was awesome. Front desk staff gave me a lot of information regarding different tours, sea food restaurants to try. Everyone is so eager to help and it feels like you are so important. So far this is the best hotel I've stayed at. Hoping to come back with my kids next time!!!!

Stayed April 2014, travelled solo
Helpful?
Thank Vera R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Wayne, Indiana
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 20 April 2014

Gallery One by Hilton looked great from the exterior but was a huge disappoint in our room. We stayed from Thursday April 3 - April 6th and then boarded the Coral Princess for our trip. This hotel was definitely not up to the standards of a typical Hilton property and we only stay at Hilton properties for business and pleasure. The exterior and main lobby are actually in very good shape, but when we exitied the elevator to our room, we were so disappointed. The room is so beat up, old and our particular room was filthy. There was mold/mildew in the bathroom, dirty corners, baseboards are filthy and chipped, walls were dirty with scuff marks, all the stainless appliances had fingerprints and filth all over them, microwave was dirty inside, the sink and pipes below were dirty,in the bathroom there was hair in the sink, the toilet had hair on the seat, uugh, just not what one would expect at a Hilton. The hallways were too warm and the elevator button was so nasty looking that we didn't want to touch it. Asked at the front desk for all the bedding to be changed because there was a big "coffee stain" or whatever it was on the top sheet of our "clean" bed and told them our room was very dirty. Unreal for a Hilton to operate this way. Leaves me wondering how there are positive posts for this property? Totally disppointed and will not return to this particular location again. Management needs to step it up in a big way.

Room Tip: Stay here if you don't mind a dirty room and bed linens!
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank dkmercedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GALLERYone D, General Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, 22 April 2014
Dear dkmercedes,

Thank you for your detailed review of your recent stay at GALLERYone DoubleTree by Hilton. We are very regretful that you were disappointed with the cleanliness of our rooms and property in general. We strive to provide personalized experiences for each of our guests, and apologize about the housekeeping and guestroom issues. We appreciate all of your reviews as it provides the feedback that we need to re-evaluate guest needs and make the necessary adjustments to our offerings. We hope that you will give us the opportunity to show our commitment to satisfaction in all areas of the guest experience especially in cleanliness. If I can be of any further assistance, certainly do not hesitate to contact me directly.

Martin Hoellrigl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about GALLERYone - A DoubleTree Suites by Hilton Hotel

Property: GALLERYone - A DoubleTree Suites by Hilton Hotel
Address: 2670 East Sunrise Blvd, Fort Lauderdale, FL 33304-3206
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Fort Lauderdale
#29 Romantic Hotel in Fort Lauderdale
#35 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — GALLERYone - A DoubleTree Suites by Hilton Hotel 3.5*
Number of rooms: 231
Official Description (provided by the hotel):
Perfectly situated on the main Intracoastal Waterway, GALLERYone DoubleTree Suites by Hilton , is the city's premier boutique hotel that exemplifies the casual elegance and sophistication. In a superb location, Gallery One is an easy three block walk to Fort Lauderdale's beautiful sandy beaches and blue Atlantic Ocean, directly adjacent to Galleria Mall - an upscale mall that boasts Neiman Marcus, Saks, Macy's, Dillards, and over 120 special stores PLUS Capital Grille, Seasons 52, P.F. Chang's, and Blue Martini! ... more   less 
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Also Known As:
Gallery One - a Doubletree Guest Hotel Fort Lauderdale
Doubletree Fort Lauderdale
Doubletree Gallery One
Doubletree Hotel Fort Lauderdale

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