Lovely hotel with great location BUT they do not disclose one very important point: the rooms are owned by individual owners over which the hotel has no control. For example, we booked a two-bedroom suite for a week at $269 per night to accommodate family and guests coming into town for my father's funeral. The closet in one of the bedrooms was locked as it contained items of the owners. Good for the owner, but bad for us. No place to hang clothes or store suitcases, so no one wanted to stay in that bedroom. Essentially we paid for a two-bedroom suite with one functional bedroom. It took me three days to get a response from management, only to be told there was nothing they could do, since the room was technically owned by a third party. I requested what I thought was a more than fair solution: charge us for the price of a one-bedroom suite. Instead, they gave us a $35 discount per night. Definitely not satisfactory. Upon further complaint, they offered a free 1 night stay for the future. While I appreciate the gesture, the bottom line is Fort Lauderdale has so many other fabulous hotels to enjoy, why choose one which takes no responsibility for their rooms?
- Official Description (provided by the hotel):
- Perfectly situated on the main Intracoastal Waterway, GALLERYone DoubleTree Suites by Hilton , is the city's premier boutique hotel that exemplifies the casual elegance and sophistication. In a superb location, Gallery One is an easy three block walk to Fort Lauderdale's beautiful sandy beaches and blue Atlantic Ocean, directly adjacent to Galleria Mall - an upscale mall that boasts Neiman Marcus, Saks, Macy's, Dillards, and over 120 special stores PLUS Capital Grille, Seasons 52, P.F. Chang's, and Blue Martini! ... more less
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- Also Known As:
- Gallery One - a Doubletree Guest Hotel Fort Lauderdale
- Doubletree Fort Lauderdale
- Doubletree Gallery One
- Doubletree Hotel Fort Lauderdale