My husband & I were going on a cruise in Miami. We decided to fly in a day early and stay in Fort Lauderdale overnight. My husband had never been to Fort Lauderdale so, this was suppose to be a treat. There was a group of us going on the cruise that decided to go the day before. I let someone else in the group be in charge of finding a hotel. I wanted to stay at another chain but, she didn't want to spend the $200 which included free airport shuttle.
There was so many things wrong with this hotel I don't even know where to begin:
Distance: This hotel is miles away from Fort Lauderdale Airport and needed to have free shuttle. The cab driver decides to take the Interstate during rush hour. Needless to say, it took forever and the meter was ticking away. We finally arrive at the hotel and the meter reads $43.60. I was totally upset!
Appearance & Check-in: After getting over the cost of the cab, I start to take a visual look at the hotel. Now, I am more upset. It should not be called a hotel, it's definitely a motel. The front desk is in the small building located in the front. Our room was ready. The gentleman at the desk informed us that they service continential breakfast in the morning and the hours. He also explained how to get to the room but, I must have still been upset. We could not find the room to save our life. THIS HOTEL DOES NOT HAVE ELEVATORS!!! Imagine our surprise when we had to walk up 2 flights of stairs with 2 suitcases. We walked down one side to find out we should be on the other side. Finally, we arrive to our room which is in the back of the hotel.
Room: When we enter the room, we are greeted by the aroma of mildew and the carpet was filthy. The hotel has a pool so, guests have probably entered the rooms wet and haven't been cleaned properly. The air was not on, which made the smell even worse. It was hot and musty in the room. We turned on the air and left out. Upon our return, one of the other people in our party complained of blood stains on the sheets. That prompted me to pull back the covers on our bed. OMG what did we see! No not blood but several urine stains. What the heck! I was totally upset after this. They don't have the cleaning people on the property. They had to call someone in to redo both rooms. The attitude was like I had did something to make this happen. Like, I had urinated in the bed and wanted someone to clean up behind me. After about 1 1/2 hours, our linen was changed. I also made them flip over the mattress.
Food: There are no restaurants in the hotel but, plenty in the area. They serve continential breakfast with juice and coffee every morning but, we didn't take part.
Check out: When we checked out, I requested my money back. After what was in my friend's and my bed, that was the least they could do. The front desk was nice enough to watch our luggage while we made a run down the street. They also booked a shuttle for us to get back to the airport the next day to go to the Port of Miami.
Overall, I was very disappointed in this establishment. I will very skeptical about staying in another La Quinta property after this. The establishment was old. The rooms had bad smells and dirty carpet. The property didn't have an elevator. The pool area was outdated and old. The best part was checking out the next morning. There's a smell of dogs outside the property. I understand that they do allow you to bring your pet. Someone isn't cleaning up after the pets because, there's that smell also. If you find somewhere else to stay, then by all means stay somewhere else.
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- Also Known As:
- La Quinta Inn Fort Lauderdale North Hotel Fort Lauderdale
- Fort Lauderdale La Quinta
- La Quinta Fort Lauderdale