I will never stay at this location again. We parked my car there for the week while we went on a cruise, during that time in their parking lot, someone had attempted to break into it. Leaving 2 major cracks in the passenger side window. We filed a claim with the hotels insurance company Chubb but they refused to pay the claim. The damages came to $500.00 to repair, not enough to file a claim towards our deductible so it was an out of pocket expense.
Overall, the hotel is an older building. The rooms had very low ceilings and the AC didnt work properly leaving the room damp and humid, which didnt make for a good nights sleep. The Breakfast the next morning was very chaotic and I only saw two people running it, restocking items and keeping things wiped down (cleaned) which didnt/couldnt happen because of the amount of people there, workers and guests trying to eat breakfast.
The management staff did apologize to me via an email, and said "unfortunately if the bad guys really want in they will get in" meaning the car incident. They did comp my room that night of $99.00 so basically after the $500.00 I paid to get the window repaired it came out to a $400.00 night stay...Gee, I couldve had the Ritz for that!
The shuttle Service, All Stars, that is offered by hotel did a good job on getting us there however, on our return would not pick us up because we didn't have a sticker that the driver was suppose to leave with us at drop off but didn't. We had to find another cab company that would take us back the Hampton Inn which was another out of pocket expense of $20.00.
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- Also Known As:
- Hampton Inn Fort Lauderdale Airport North Cruise Port Hotel Fort Lauderdale
- Fort Lauderdale Hampton Inn