My daughter booked her reservation for yoga paddleboard while on vacation. We were down there for her 21st. birthday. The website showed that the location was on Seabreeze which that's near our hotel. We thought we could walk it! But when a text was sent to go a far away location we realized with no car a taxi trip would take about 70 round trip. My daughter tried to cancel a few hours before but the lady was so darn rude. Told her she sent the instructor out and how he had to get a babysitter and all just for her lesson. And sorry no refunds! My daughter said she couldn't believe how nasty and unprofessional she was. And she had given the lady her debit card number over the phone to supposedly hold the reservation. I am so mad I didn't intervene and tell no way. A credit card may have been easier to cancel. Her card was charged immediately and we now have to file a complaint at our bank and through the broward county consumer complaint division. I had called back the paddling place when we got home from our trip and pleaded with the lady to say my daughter didn't know about the 24 hr cancellation policy. She basically said sorry I can't do anything and I am on my way to the airport. Yea scammed my daughter out of 65.00 and she never got a yoga lesson! We had such a good time in ft. lauderdale until our last day there. We never took the taxi up because when we asked the consieur too look up the paddle site, it didn't show that as a location launch point posted on their site, and it would cost us about 35.00 one way for a taxi. Who knows if they were really there waiting or was just sending you on a side road with no one there. Its just sad that alot of people take advantage of tourist and to charge you for a service you never got!
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