Stayed at the Beautiful Pelican Grand Resort while traveling on both Business an Pleasure. Staff an Resort are top notch where a Five Star rating is not enough! Please know I won the bid for this resort from a local charity event. Charity is o2b Fun Inc Rooftop Party. Thanks for donating an we will be back soon to stay
Service is great at the pool from Kyle and David- they can't do enough for you- have your favorite spot for chairs? they will set you up. Want a little shade?don't even try to move the umbrella- they are there in a split second. Best guys!!!!
My only complaint is the front desk staff - very "by the book" and that's too bad because that's who you see first and last. They should make you feel as if you are the only guest in the hotel. i was very disappointed on my last day and the lack of flexibility by Calvin - the front desk manager in trying to accommodate my request for a late checkout. Don't tell me the hotel is booked when rooms are available online- I would pay full price for a room and he shot that down with some irrelevant excuse . Here I am willing to pay a full nights stay just to have a room all day. So I leave the Pelican Grand on the fence about returning (and this is my 3rd stay) due to Calvins lack of flexibility and effort to come up with a solution to accommodate my travel needs.
Wonderful sheets & beds and overall feel. Higher than the norm ceilings. Great deck & view. Really wish it had a small toaster to go with the mini fridge & microwave. Plus wine glasses and opener in unit. Restaurant & cafe a bit weak in both service & quality. Wifi is steep @ $19.95/device/day. Wow. Free though in lobby. Nice accommodation.
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|Older travelers||Luxury-minded travelers|
Loved the Pelican Grand resort! Accurate pictures of condo, clean and well-maintained. Owner was prompt in answering all questions pre and post booking. Would definitely stay again. We didn't rent a vehicle during our stay since we had been warned by owner of the daily parking fees. We used cabs when going farther than a couple miles (which is where the closest stores are located). There's a lovely restaurant on premises, but you can also order food while on the beach, at the pool, in the bar, so it doesn't have to be a big expense at every meal. There's a small store where you can purchase breakfast items inexpensively. We visited the Bonnet House off of Sunrise Blvd., also went to Los Olas shopping/dining area, and would recommend both.
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|How easy was key pickup/access to the property?||Overall condition of the property|
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|Friends getaway||Older travelers|
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