I have never before had to find a manager to complain about service but I was forced to do so at the Cheesecake Factory in ft. Lauderdale tonight. We were sat by the hostess outside at 7:47pm. My husband went back to the hostess at 8:07 when no one had come to greet us yet. At 8:15, a waitress came to is as I was getting up to get a manager. She says to us "would you like to be helped?" It was very rude. We ordered. No water or bread was brought to us. A short while later a group of four was sat in the same server's section. I watched them sit and I watched her great and bring them bread. Finally I got a manager. We had been sitting for 45 minutes. The server spent the rest of the night avoiding us, having others bring our good out and clear our plates. Worst service of our lives.
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