We have been coming to this hotel for the last ten years on our anniversary. It is now under new management and we had high hopes for it. It touted the same quality service as the Flamingo...but now it's for everyone. We were all for it. We have always longed to bring our straight friends here to enjoy this getaway with us! Our experience has always been five star-- from the design of the facilities, the cleanliness of the rooms, to the impeccable quality of service; we were treated like royalty -- free happy hour drinks and a wonderful continental breakfast each day were an added plus.
From the moment we arrived last weekend, we noticed there was a different vibe to the hotel. No one answered the front gate, and we had to check in at the hotel across the street. We were given our keys and made our way to our room. We were told that the hotel was now "family friendly," but when we walked in, a heterosexual couple was heavy petting in the pool surrounded by alcoholic beverages on the table. I'm okay with this, as long as we're truthful about what "family friendly" means.
Upon entering the room, there was a strong smell of mildew and a hint of urine. We were immediately attacked by mosquitoes (we killed five in the fifteen minutes we stayed in the room). When we tried to inquire about the television, we realized that the room didn't have a telephone -- none of them did. We had to use our cell. This was too much in too short a time and disappointment was setting in. The number provided online did not go directly to the hotel but to an affiliate that I could not hear because of static on their side. I tried twice before walking across the street.
The front desk attendant was very kind and provided great service. She was the best part of the whole experience. She walked with me to check out our complaints, and was apologetic. She recognized the smell, noticed the dead mosquitoes, she was confused by the broken television and offered us a one bedroom suite at the same price. We accepted because we had no other choice; we were leaving for a cruise the next morning. The room was an upgrade, but there was still a faint odor of mildew, and the carpets and the couch had dirty stains.
The cost is worth the facilities. For some, $75 dollars for this hotel may seem like a bargain when you're not used to quality. But for others, the low cost now comes with a poor experience. I don't know what the other properties look like, but we are saddened to say that we will not be staying here again. Ft. Lauderdale has always been inextricably linked to this hotel. I guess it's time to say good-bye and move on to Royal Palms.
By the way, the mosquito problem must be directly related to the large planters that were nearly overflowing with old rain water and mosquito larvae.
- Official Description (provided by the hotel):
- Welcome to La Casa, a charming boutique hotel located in the heart of North Beach Village. Surrounded by lush tropical landscapes, this 15 unit hotel is the ideal place for a quiet and relaxing holiday. With a variety of room types, including one bedroom apartments, we can easily accommodate both long and short term stays. Relax by the pools or enjoy a dip in the ocean, just five minutes away. Guests staying in any North Beach Village hotel are able to take advantage of all of the amenities in the village. Dine in casual elegance at the Village Cafe, spoil yourself at the Village Spa or keep fit and healthy with our health and fitness options, including Village Yoga. Imagine enjoying all of this without ever having to get out of your beach attire! Warmth and hospitality await you at La Casa. Give us a call today and let us help book your perfect visit. ... more less
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- Also Known As:
- The Flamingo Inn Amongst The Flowers Hotel Fort Lauderdale