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“Awesome, Awesome, Awesome!”

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Hilton Fort Lauderdale Beach Resort
Ranked #11 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
GreenLeadersBronze level
West Bloomfield, United States
1 review
“Awesome, Awesome, Awesome!”
Reviewed 3 June 2014

My stay was exceptional! If I could rate it higher, I would. The room and customer service that I received at check-in and check-out was exceptional!. I didn't have to wait long either time and was made to feel very welcome. After checking in with Janice, Fernando was there holding the elevator for me. Great customer service and they made me feel very welcome! When checking out, I had the best experience that I have ever had during check-out which was a great way to top off my entire experience. Georgios was superb! He made me feel so important! I can not express my gratitude for such great treatment during this business trip. I travel to the Fort Lauderdale area every week and have stayed at other hotels previously. However, I do not plan to stay anywhere else in Fort Lauderdale except here at the Hilton Fort Lauderdale Beach Resort. I am so happy that I found them. My room was terrific, and my view of the ocean magnificent! However, the best part of this stay was the wonderful customer service I received! For me, customer service is key! It is so rare these days to find such great customer service. I was so appreciative of the awesomeness of Georgios and the Hilton staff that I am here again this week and have booked again for next week! I will continue to stay here whenever I visit Fort Lauderdale. The Hilton Fort Lauderdale Beach Resort is my new home away from home! Thank you Georgios and Staff! Gratefully, Dianne

  • Stayed May 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dianne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Hilton Fort Lauderdale Beach Resort, responded to this review, 4 June 2014
We are very pleased that your entire experience at our Resort was enjoyable, comfortable, and memorable; and that our team provided you with the kind of service you should expect from the Hilton Fort Lauderdale Beach Resort! I will ensure that Georgios, Fernando, and Janice recieve recognition for their exceptional service. I hope you can return soon to your new 'home away from home'! John
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English first
Atlanta, Georgia
1 review
Reviewed 3 June 2014

I arrived at the hotel a little earlier than 3pm so I didn't mind waiting for my room. Everyone one was great. But there was two people that stood out the most. His name was Micheal he was the housekeeping supervisor. I never had a supervisor that came to my room everyday to check to see if the room was cleaned correctly and to see if there was anything else we may have need. The other person was evon she was the sweetest lady I ever met. Everyday she serviced my room Next time I'm in Ft lauderdale I will only stay at Hilton ft lauderdale beach resort. I would definitely recommend this place for anyone on Business or family vacation.

  • Stayed May 2014
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Helpful?
Thank msamules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Hilton Fort Lauderdale Beach Resort, responded to this review, 4 June 2014
I am pleased that you had a 'truly amazing' experience at the Hilton Fort Lauderdale Beach Resort! I will share you comments with our team, and will ensure that Evon and Michael receive the recognition they deserve. Thank you for the review, and the great recommendation. Regards
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Naples, United States
1 review
Reviewed 3 June 2014

Great hotel. Beautiful views of the Atlantic Ocean. Very nice amenities. Will return with friends next time. Just as nice as the Ritz one block away for about 1/3 the price. very centrally located in Fort Lauderdale.....

  • Stayed May 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ken D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Hilton Fort Lauderdale Beach Resort, responded to this review, 4 June 2014
Thank you for taking time to post a review about your stay at Hilton Fort Lauderdale Beach Resort. we look forward to your return, and hope you can bring all your friends along. Regards, John
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

This was our 33 years anniversary and was quite amused with the services. The experience during our stay was very rewarding. We did not expect to receive an anniversary gift and also free breakfast. The staff was awesome and polite…will definitely come back!

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank mamielm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Hilton Fort Lauderdale Beach Resort, responded to this review, 4 June 2014
I am pleased that our team provided you with special attention during your recent Anniversary stay at the Hilton Fort Lauderdale Beach Resort. Thank you for the review and recommendation; I hope to see you back in the near future. Regards,
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Aliquippa, Pennsylvania
Level 5 Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 June 2014

I've stayed here before and had a great experience. This time, of course, a different room. The bathrooms were in need of updating. The beds and pillows were really uncomfortable. I also felt like I was forced to tip for the same services over and over again. The bellman who checked us in was not the one who took the luggage upstairs and both had to be tipped. We were in a spacious two bedroom suite so we'd have room for my nephews to run around in a common area. We had stayed here before and it was stocked with dishes. This time we had to ask for dishes. When they did bring them but it took TWO women to wheel 8 dishes on a cart and we felt obligated to tip both...the dishes should have already been there. When we left, we tipped the bellman who took our luggage down and there were forced to tip a different one who loaded them in the car. This is just overkill. I felt a little disappointed after the great stay we had had there in October. I think we'll try a different hotel next time.

  • Stayed May 2014, travelled with family
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Helpful?
2 Thank laurajhv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Hilton Fort Lauderdale Beach Resort, responded to this review, 4 June 2014
Thank you for the candid comments about your recent stay. We appreciate all guest feedback, and I apologize that your experience was not more satisfactory. I will share your review with our entire team for further discussion on service standards, and certainly hope you can return so we can offer the kind of service you should expect from Hilton Fort Lauderdale Beach Resort. At your convenience, I would greatly appreciate an opportunity to speak with you directly. I can be reached at 954.414.2602. Respectfully, John
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Atlanta, United States
1 review
Reviewed 2 June 2014

This property is located across from the beath just North of the busy strip;however it is an easy walk to everything. The staff was very professional and better than expected. Check out the daily 2-1 bar drink specials!

  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank R Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Hilton Fort Lauderdale Beach Resort, responded to this review, 4 June 2014
Thank you for the review about your recent stay. I am pleased that your experience here was enjoyable, and that our team provided you with personalized service. We look forward to your next visit to Hilton Fort Lauderdale Beach Resort. Regards, John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lithia Springs, Georgia
Level 5 Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 June 2014

We stayed one night before we set sail on our cruise and we had a great night stay. The only down side is how they nickel and dime you for breakfast and Wi-Fi. You must pay extra to use it internet in your room. Also paying to park if you are a guest is a little to much for me. But the rooms and the location was awesome.

Room Tip: Stay on the back side so that you see the dock area real good. It is a wonderful view.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Otis J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, General Manager at Hilton Fort Lauderdale Beach Resort, responded to this review, 4 June 2014
We appreciate the review on your recent stay at Hilton Fort Lauderdale Beach Resort; and pleased that you enjoyed your accommodations and our oceanfront location. Thank you for the feedback on pricing for our wifi and parking; we will certainly review your comments for further team discussion. I hope you can return soon! Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Fort Lauderdale Beach Resort

Property: Hilton Fort Lauderdale Beach Resort
Address: 505 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304-4109
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fort Lauderdale
#3 Top resorts Hotel in Fort Lauderdale
#3 Spa Hotel in Fort Lauderdale
#4 Romantic Hotel in Fort Lauderdale
#5 Luxury Hotel in Fort Lauderdale
#5 Family Hotel in Fort Lauderdale
#6 On the Beach Hotel in Fort Lauderdale
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Fort Lauderdale Beach Resort 4*
Number of rooms: 374
Official Description (provided by the hotel):
The Hilton Fort Lauderdale Beach Resort is located on the shoreline of Fort Lauderdale's exclusive north beach, between the palm-shaded boulevards of Sunrise and Las Olas. The Resort delivers the refined elegance of beach resort living, with unique tropical amenities and upscale accommodations, much larger than a regular hotel. Our vision is to provide Distinct Personalized Service by creating unforgettable experiences for our well-traveled guests. ... more   less 
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Also Known As:
Hilton Ft Lauderdale Beach Hotel Fort Lauderdale
Hilton Hotel Fort Lauderdale
Fort Lauderdale Hilton

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