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The Ritz-Carlton, Fort Lauderdale
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Reviews (1,731)
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All reviewsclub levelocean frontpool deckpool staffacross the streetfour seasonsoceanfront roomsouth beachbeautiful hotelluxury hotellarge balconypublic beachthe atlantic oceanlong weekendcorner roomspring breakfitness center
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Reviewed 7 March 2014

Visiting long time friends in Ft. Lauderdale last weekend and my host suggested lunch at the Ritz Carlton. "I often go to the beach on Saturday's and come across the street here to relax, watch people and enjoy lunch." Parking was a challenge and after circling for awhile, we pulled into the portico and were delighted to use the valet parking for hotel guests, we thought $7 was a great deal and much easier than the hassle of trolling for an empty parking space. My companion enjoyed the lobster sandwich and i greatly enjoyed the chicken, provolone and bacon on brioche. Instead fries, a lovely fruit dish with blackberries, blueberries, melon, and pineapple was offered and I ate every bit. We sat and visited with each other, enjoying lunch, and watching the world go by.

  • Stayed: March 2014, travelled with friends
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Thank Rdi2Go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

This is one of the nicest hotels in Fort Lauderdale, but compared to the 9 other Ritz Carlton properties I've stayed at, this one ranks last. For the money you're spending here, it just ought to be better than it is.

The biggest issue is noise - the walls between rooms and to the hallway are paper thin. If the people next door are just talking at a normal volume, you can hear it like they're in your room. Never mind if there is a crying baby (one night) or a loud talker (a different night) next door. Our bed also had the feeling of being old - body-sized impressions well worn in. Air conditioning was also hard to get right... it was rather humid in our room even when it didn't seem humid outside.

We loved the pool area, and the service there was great, but one day it closed at 4pm for a private event with no warning which we didn't appreciate. The beach service is also really nice, though the sun sets behind the hotel so after 3:30ish you're in the shade.

We paid for club access for one day and the service there was INCREDIBLE. It's pricey, but if you take advantage of the breakfast and the drinks it's well worth it.

CVS next door is very handy - has to be one of the biggest I've ever seen and they even have some reasonably-priced wine which you can get to drink on your balcony.

Front desk staff was accommodating, if not quite as friendly as I've experienced elsewhere.

The gym is fine, but nothing great. If you're a runner the sidewalk along the beach is the better way to go, and about a mile north there's a great park with a 2-mile loop that we LOVED.

  • Stayed: February 2014, travelled as a couple
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1  Thank RunningRog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tatiana L, General Manager at The Ritz-Carlton, Fort Lauderdale, responded to this reviewResponded 7 March 2014

Dear RunningRog,

Thank you for taking the time to post feedback of your recent visit on Trip Advisor. We are delighted to learn you enjoyed the first class service provided by our staff on the Club Level. At the same time, we regret that certain aspects of your stay did not meet your expectations. Please know that we have completed a full replacement of all matresses and are currently underway with a project that will improve noise disruption to be completed by October 2014. We would be most grateful for the opportunity to personally speak to you about this experience. Please contact the Executive Office at (954) 465-2300, at your convenience, should you wish to further discuss.

Warm Regards,


Greg Cook
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014 via mobile

We had breakfast there on Monday morning on the veranda. We both worked for the ritz Carlton before and we thought everything was top notch. The food, the view, the service!! It was superb. There were four of us plus our 2 year old daughter. It was heaven. Gerson, our waiter, was superb!! He was friendly, personable, and, of course, greeted us by our family name. Thank you Gerson for giving us an amazing memory! We had a wonderful time! Thank you!!!

Stayed: March 2014
1  Thank Jillmcc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014

This is a well maintained, upscale hotel (probably best in town) with top notch service from desk staff. Negatives - Housekeeping was inconsistent with turn down inexplicably missed on a few nights - no coffeemaker in room or complimentary coffee in lobby - oceanfront rooms are over outdoor pool with loud bass/music that is extremely bothersome in afternoon and early evening. Can not recommend and will not return until issues are addressed (particularly disturbing pool music).

Room Tip: While oceanfront is beautiful, those room are over noisy pool area and ruin ambience.
  • Stayed: February 2014, travelled on business
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5  Thank ritzytopaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

Escape to The Miami/FLL area every third week during the winter months. My third stay at The Ritz Fort Lauderdale. The pro's - easy access/15 minutes to and from FLL airport, laid back alternative to the hustle and bustle of South Beach, modern, beautifully appointed large rooms/suites, solid spa. The con's - grossly understaffed for a supposed 5 star, had to call numerous times to get anything done. No turn down, late room cleaning, 45 minute wait for ice, extentions not picking up, etc., No direct beach access, you have to cross the street, no true fine dining in the area. Not at all a value for the money. Acqualina a far better choice.

Room Tip: We stayed in a 1 bedroom suite. Request floor 7 which has direct access to the pool. Spa is also on this floor. Request highest floor for actual view of the ocean.
  • Stayed: February 2014, travelled as a couple
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6  Thank 312-415-212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christine c, General Manager at The Ritz-Carlton, Fort Lauderdale, responded to this reviewResponded 26 February 2014

Good Day Ms. Elizabeth,

Thank you for sharing your review of our property. Feedback is extremaly important to us and I appreciate all the wonderful comments and also the cons. We learn by guest experience and I appreciate your comments, please feel free to contact me directly at 954-2465-2300 , at your convenience, should you wish to discuss your stay further.
Thank you.

Greg Cook

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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