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Reviewed 16 September 2009

Our stay at Ritz-Carlton, Fort Lauderdale was excellent on many fronts. We rarely left the hotel (3 times in 6 days) and chose to use the time to unwind by the pool and sipping delicious drinks by Richard (excellent service), one of the pool bartenders.

Nearly every meal was either by the pool, outside at Cero or room service. All food was very good, although the pool bar could spruce the menu a bit. The Nutella filled beignets on the dinner dessert menu are incredible.

The spa is gorgeous and the services offered are terrific. We live in Memphis and do not have great spas, so we certainly take advantage of this when we are out of town.

The room was very well appointed with a nice balcony, gorgeous bathroom and big comfy bed.

Front desk staff could have been a little more polished (I work for a luxury boutique hotel so I might be a little more discerning than others) and the concierge was less helpful than one might expect when I attempted to arrange transportation via sedan to the airport for the return flight.

The elevator access to the beach is very convenient and the reserved chairs on the beach are very nice. Chairs by pool and beach book up early in the morning, so get up, reserve your chair, have some filet benedict and orange juice - then head out to the beach.

Note: We didn't much care for the surrounding area and really just wanted to totally relax, so we didn't explore Ft. Lauderdale too much. I certainly hope there are more fun places and better restaurants than what we saw in the immediate area.

Date of stay: August 2009
  • Trip type: Travelled as a couple
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Thank JMSinMEM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2009

This is different than the other Ritzs that I've visited as it is modern and sleek whereas the others create more of a gentlemans club atmosphere.Being on the beach and in a holiday resort this makes sense.Rooms were spacious and everything you'd expect.We had 2 interconnecting rooms and paid a lot less for this than for a comparable hotel on Miami Beach---which is why we chose it. Good to walk out from ( H2O 75 metres to the right was very good food and air conditioned )and the lunch and breakfast at the hotel was very good too.Staff polite and helpful and the pool on the 7 th floor overlooking the beach was great with great beds towels etc etc

Date of stay: August 2009
  • Trip type: Travelled with family
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1  Thank imhonot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 September 2009

My husband and I went for 5 days around Labor Day. The hotel is beautiful, modern very "South Beach" whithout the south beach chaos. We had one issue only. We had booked an oceanfront suite and were not given one even thought the hotel was very quiet. I went to the front desk and they corrected immediately. I found that a little odd but was happy with the room we got. Other than that no real complaints. Staff was very polite and always willing to help. Though there were some children, I am glad I did not bring mine as I did not feel the hotel was as child friendly as say their Naples property. The beach is great and the attendants provide chairs umbrellas and water for free. Neighborhood is not that exciting. CVS next door for anything you may need as hotel has no shops. Galleria Mall is 1.5 miles away with excellent restaurants like Capital Grille, Trulucks, PF Changs and Seasons 52. We did not rent a car as cab fare was actually less than valet parking fee! If you are looking for a relaxing couple a days of sun/spa and dining this is a good choice.

Date of stay: September 2009
  • Trip type: Travelled as a couple
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Thank mariasE4422WK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2009

We checked into the facility for a week long visit to the Ft. Lauderdale area. While the facility is quite nice, the service in many areas was not what one would expect at this level of a hotel. There are MANY young and inexperienced individuals who make up the front door and front of house staff and the housekeeping was pitiful. Most of the restaurant, beach, pool and concierge staff were ok, but that "higher level of service" one expects at this type of a facility was simply missing. Simple things like opening car and hotel doors for women, failing to clean up room issues that we identified to room service, long waits for valet service and watching many staffers texting, joking with each other like they were in a fraternity or talking on their cell phones instead of paying attention to the customer were generally annoying. I will note that the seasoned staff that we came in contact with, clearly understood the hotel buiness, the problems were more with the Gen X type individuals.

This hotel alo appears to be caught in bad situation based on lowering rates to attract new business (an issue in itself) and trying to compete with newer, trendier hotels on the strip. Perhaps these new hotels hired the good help?

I have no issue paying more for a nicer facility and a higher level of service, but this this time there was little or no value associated with the added cost of the Ritz. It will be the Four Seasons on our next visit!

Date of stay: August 2009
  • Trip type: Travelled as a couple
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1  Thank Frank C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2009

We stayed at this hotel for 4 days and I wish it had been 4 weeks. Everything was just wonderful...from the bedrooms and amazing bathroom to the views of the causeway and the beach!! The pool area was lovely and the sunbeds the best I have ever not had to pay for!! The staff service was just 100 per cent all the time. Whenever we left the building we were given bottles of much appreciated iced water and everyone was so polite and helpful. Buffet breakfast was delicious too!!! My daugher had a facial in the spa for her birthday and I have to say it was such a relaxing and wonderful place and she had the best facial ever and on leaving they gave her a present of lots of spa goodies! My son had an accident in the hall way and the first aid lady was there in seconds with help and kindness and later on that evening they sent up icecream and brownies for my children to say hope he is feeling better! Just little touches that ensure we will return to the Ritz Carlton!

Date of stay: August 2009
  • Trip type: Travelled with family
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Thank Ali24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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