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“Breathtaking hotel with top notch service…just watch for the holds on your credit card”
Review of W Fort Lauderdale

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W Fort Lauderdale
Ranked #25 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Sunshine Coast, Canada
Level Contributor
120 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Breathtaking hotel with top notch service…just watch for the holds on your credit card”
Reviewed 6 December 2013

We have just stayed at this hotel, in a Suite on the 22nd floor. It was a lovely gift for my husband's birthday. We had an excellent time here, with a beautiful room. The service staff was brilliant and treated us impeccably. Dinner was at Steak, and we had a wonderful meal with again perfect service. The server was educated on the menu, and provided great recommendations. The atmosphere of the hotel is modern, sexy and happening. We enjoyed the pool deck and the gym as well.

The only few negatives were that the person gifting my husband the room had included a $200 voucher which was not included once we went to check out, and no one seemed to know about it, although the person gifting it had already been charged. And we seemed to have an excessive number of "hold" charges on our credit card, with totalled nearly $1200. We asked at the desk at checkout and they could not give us a definitive answer. We did charge the dinner to the room, but that was only just over $300. As we were not paying for the room, had not charged anything other than dinner, it was confusing as to the large hold on the card. Perhaps the W hotel could be more transparent on holds on credit cards, as we were not informed this would happen at check-in, at least to this large amount. It is good we have a high credit limit, as this could be a problem when using your card for other purchases.

Room Tip: Request a water view room for the scenery, but to avoid road noise (that can't be heard if the d...
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  • Stayed December 2013, travelled as a couple
    • Location
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    • Service
Helpful?
1 Thank bnohr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 9 December 2013
Bnohr,

I’m so glad you were able to join us for your husband’s birthday celebration and that you enjoyed your stay. And it’s wonderful to hear that the server at Steak 954 was able to make your meal all the more enjoyable! I’ve passed along your concerns regarding to the appropriate departments to review, in hopes of improving future guests’ stays. We hope to celebrate with you again soon!

All the best,
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Rating summary
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  • Sleep Quality
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Pearland, Texas
Level Contributor
3 reviews
Reviewed 6 December 2013

Great service by Jarett Loperf!! He is a great asset to your company!! So nice, and accomodating!!!! My only complaint is we waited for an hour on a hotel van...Our airline crew called many times, only to be told that the van was on the way, for a whole hour we sat outside calling and waiting... So aggrivating when we are scheduled to come in at the same time every day and THEN we had no rooms... ANYWAYS, Jarett was so kind to us thank goodness for him being there... YOU should put him at the front desk he was so much kinder than the girls up front.

Stayed December 2013, travelled on business
Helpful?
Thank flymetx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 9 December 2013
Flymetx,

Thank you for taking the time to share the details of your recent experience. While I’m sorry to hear about the lengthy wait for your transportation. I’m thrilled to hear that our Talent was able to elevate your stay! We’ll be sure to share your kind find back the team.

All the best,
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Tortola, British Virgin Islands
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 December 2013

We stayed at the W the last week of October for 4 nights while my husband attended the Fort Lauderdale Boat Show. Overall, a great experience. The hotel is very mod and chic, service is attentive. Room uber contemporary, spacious, nice balcony overlooking the ocean, comfortable bed, lots of amenities...everything at a price but hey, I am from the school who believes that you get what you pay for. Service as mentioned was particularly good. A couple of times we left items in our car and had to ask the valet to search the car and bring them to us. They did so without hesitation. There were a couple of negatives. For example, upon check in, we asked for a crib/cot for our toddler daughter and was told that they do not have any or rather that they could not put a rollaway or other small bed in the room. I thought that was just weird for a full service hotel. We also found that there could be a wait for the elevators and at times, it seemed that there was only one working. We also found the room to be on the cold side no matter how we adjusted the A/C. We are island people, so maybe that was the problem. We did not eat at the hotel restaurants but we ordered room service a couple of times. Not terribly impressed with the food but service was prompt. Overall, a very good experience and I will stay here again.

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
Thank Valerie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 9 December 2013
Valerie G,

Thank you for sharing your review – I’m glad to hear you enjoyed your stay and felt the service was good. You sure joined us over a very busy time in the city! We hope you enjoyed the Boat Show and hope to welcome you back again soon.

All the best,
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New York City, New York
1 review
Reviewed 3 December 2013

The rooms were top rate and only exceeded by the service. We travel frequently and the service at this hotel cannot be topped. Additionally, the food at the hotel, whether by the pool or Steak 954 is terrific. If you're going to South Florida, there is no better option when it comes to accommodations.

  • Stayed November 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank DavidNYC100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 4 December 2013
DavidNYC100,

What a fantastic review! Thanks for sharing. It’s great to hear that the food met your expectations all around the hotel. We hope to see you again soon.

All the best,
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Princeton, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2013

The hotel staff is very friendly and they do their best to make you feel very welcome.WE would have preferred a higher floor than the 9th ,but the hotel was very full when we arrived.The fitness center was excellent with the latest equipment.

Room Tip: Ask for a high floor corner room.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cheetah514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 4 December 2013
cheetah514,

Thank you taking the time to share your feedback. I’m glad you had a nice experience with us and hope to welcome you back again in the near future (hopefully with better weather). Until then…safe travels!

All the best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vero Beach, Florida
1 review
Reviewed 2 December 2013

Went to Fort Lauderdale for quick visit and had a perfect stay at the W Hotel. From the first interaction with valet staff to check-out everything was perfect. I felt very Welcomed the minute I drove up to the W Hotel Fort Lauderdale. Thank you to Kayvon and all the valet drivers for great, kind service. Upon check-in greeted by Ryan (W Insider), who advised me of all the Wonderful W Hotel facilities and had a variety of dining suggestions. This information was greatly appreciated. A Thank You to W Insider Ryan for his gracious Welcome along with W Hotel and area knowledge. I, being a travel professional, feel very well educated and informed about the W Hotel product. It was so great to experience the W Hotel and see the great "what can we do for you?" from the hotel staff. I would recommend the W Hotel Fort Lauderdale to all my clients traveling to the area. The W Hotel is all about making your stay a Wonderful, unique experience.

Room Tip: The W Flat is great for some extra space.
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 4 December 2013
Peter P,

Thank you for joining us for your first W experience! It’s wonderful to hear that our W Insider was able to make your stay all the more enjoyable. We hope to see you again soon!

All the best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Charlotte, Florida
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 December 2013

We always enjoy coming to this property. The staff is genuine, caring, friendly and helpful. The restaurant has tremendous food and the high floor sunsets are gorgeous. We thoroughly enjoy our time in Fort Lauderdale because of the W resort.

Room Tip: High floor, full ocean view, large terrace
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 4 December 2013
Bob R,

Thank you for your continued loyalty. It’s wonderful to hear that you always enjoy your visits, because we surely enjoy having you here! Please let us know next time your travels bring you our way by emailing us at GM.WFortLauderdale@Whotels.com.

All the best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Fort Lauderdale

Property: W Fort Lauderdale
Address: 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL 33304
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Fort Lauderdale
#7 Spa Hotel in Fort Lauderdale
#9 Luxury Hotel in Fort Lauderdale
#14 On the Beach Hotel in Fort Lauderdale
#15 Family Hotel in Fort Lauderdale
#16 Romantic Hotel in Fort Lauderdale
Price Range (Based on Average Rates): £££
Hotel Class:4 star — W Fort Lauderdale 4*
Number of rooms: 430
Official Description (provided by the hotel):
Overlooking South Florida beach with unobstructed ocean views, W Fort Lauderdale has sand and surf on one side, and intercoastal elegance on the other. A daily resort fee of $26.50 will be collected at the property. ... more   less 
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Also Known As:
w Fort Lauderdale Hotel Fort Lauderdale
w Hotels Fort Lauderdale
w Hotel Fort Lauderdale

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