w hotel ft lauderdale.
At the managers cocktail party, Raul Lopez, who said he was the manager, asked me to let him know if there was anything I needed.
Soon thereafter, I needed towels at the beach area, and asked the whatever wherever desk, but received none. I emailed Mr. Lopez twice about things I "needed" and received no reply.
Overall, the hotel seemingly was not built to high standards. Floors in the room are laminate; bathrooms are concrete; ceilings are textured. Much is simply low quality construction. Pool showers are not temperature controlled.
It seems as if the hotel chain has given up on this property. Much is in disrepair. Pools have chunks missing from their floors. The phone in my in room did not work properly. Siding doors to the bedrooms in my suite could not be locked. One sliding door would not work until an engineer worked on it for hours. He said it was typical. The room's stereo would not work until an engineer came to the room to input a code. The engineer said that was the hotel's system. My suite's door to the exterior terrace would not always fully close and was one floor above some type of noisy children's play area, even though i was promised a quiet room. The toilet paper holder was broken. Many of the pool chaise cushions were ripped or stained. There was often a problem with the elevators and I had to use the stairs. The bed linens were not always changed daily. The kitchen came with two poorly maintained, low quality pans; there was not one pot.
And, when I arrived, my room but not ready by the stated check in time and i was told, incorrectly, three times, that it would be just another half hour.
On a positive note, the food at the eat pool was quite good. The west pool had no service, or towels.
This was not the vacation I was expecting. And, it was not inexpensive.
- Official Description (provided by the hotel):
- Overlooking South Florida beach with unobstructed ocean views, W Fort Lauderdale has sand and surf on one side, and intercoastal elegance on the other. A daily resort fee of $26.50 will be collected at the property. ... more less
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- Also Known As:
- w Fort Lauderdale Hotel Fort Lauderdale
- w Hotels Fort Lauderdale
- w Hotel Fort Lauderdale