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“Room for Improvement (no pun intended)”
Review of W Fort Lauderdale

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W Fort Lauderdale
Ranked #25 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Hudson, Wisconsin
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Room for Improvement (no pun intended)”
Reviewed 5 April 2014

I booked this hotel for 1 night as a precursor to our 10 day Caribbean cruise. Both the outside and inside have a swanky trendy feel to them. I had high expectations based on other reviews and the price per night that it costs to stay here; although I am fully aware the $$ does not equal value and that was the case here. First the "good". All staff we encountered were friendly and helpful. We had a cool corner room which was listed to be 900 SF, which it was not. The balcony, however was huge with seating for 2. One side of the room faced the Atlantic with a great view and the other side faced the waterways and the city. The location of our room was at the end of a hallway which made it a very quiet place to be. No noise whatsoever. When we entered the room our son (9) was delighted to see a beautiful soft white stuffed crocodile on the bed. A nice touch. Now for the "not-so-good". Although I hate to say it, our room was not very clean. All the white decor and bedding and all gave it the "appearance" of being fresh and clean but it just wasn't. There was dust, yes actual dust, on the counter surrounding the TV and on the base of the TV, on the bedside tables, and in various placed I had checked in the bathroom. Not acceptable. There was long black hair from a previous patron in the tub and on the bathroom floor. Not acceptable. All should be advised that the shower is a peek-a-boo shower....this means that the back wall of the shower is floor to ceiling clear glass into the living area. I knew this ahead of time and decided we would work it out. I am just not sure who this appeals to??? Newlyweds maybe? I guess maybe the novelty of being able to look out at the ocean while in the shower was the idea here, but not a good set up for families. And, finally the carpet....dirty. If you looked around you could see that the furniture, furnishings, decor etc had been through a lot. It was worn and had seen its better days. This hotel was probaby very very nice when it was new, but after only a few years it needs a serious facelift. I don't mind paying $XXX to stay somewhere nice if I feel it is a good value. This stay just didn't do it for me. I can buy the crocodile at FAO Schwartz for $50 and stay somewhere else.

Room Tip: Cool corner rooms are not the advertised 900 SF unless you count the balcony. They offer great views...
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  • Stayed March 2014, travelled with family
    • Value
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Helpful?
2 Thank kbecerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 8 April 2014
Kbecerra,

Thank you for sharing the details of you recent stay. While I’m glad you enjoyed quietness of your room, and that your son liked the gator, I’m sorry to hear that the rest of the room didn’t quite meet your expectations. We appreciate your feedback regarding the condition of the room and have shared your concerns with our team. We hope your travels bring you back to Fort Lauderdale soon.

All the best,
LBosco
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English first
New York City, New York
Level Contributor
161 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 4 April 2014

Spent 4 nights at the W in Fort Lauderdale recently.

Cons: The hotel is extremely dark and feels more like a nightclub than a relaxing hotel. Rooms are OK, closet doors for some reason are extremely heavy, very cumbersome and a pain in the neck

Pros: The staff was very nice and really tries to accommodate every request. It did not matter if it was the bellman, calling me back to answer a question I had asked, the front desk people recognizing me and making sure my stay was going well, or the "Whatever/Whenever" (concierge) staff answering questions or providing me with excellent service. Bliss bath products in all rooms are also a plus.

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
Thank JFSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 8 April 2014
JFSD,

Thank you for taking the time to share your feedback about your recent stay. I’m glad our team made such a positive impact on your stay and that you enjoyed the bliss spa in room amenities. We look forward to welcoming you again, soon.

All the best,
LBosco
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Toronto, Canada
1 review
Reviewed 4 April 2014

WOW!
It is not often I would take the time to comment on a hotel / vacation, however given the Marvelous experience I have just had while staying at the W I feel the need to share. Last weekend I decided to take the family down to Fort Lauderdale to get away from the cold of Canada and celebrate my wife’s recent work success. I booked the hotel online and contacted them directly to ensure everything was in order. I received an immediate reply asked for details of the celebration and any other items of note. The effort and creative flair that the W team put into our stay was above and beyond my expectations and truly inspiring. I highly recommend this hotel and the entire management team – second to none – an huge asset of the W chain and Starwood in general.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
Thank R0han2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 8 April 2014
R0han2014,

Thanks so much for joining us for your warm weather getaway and for celebrating with us – congratulations to your wife on her success! I’m glad you enjoyed the stay and we certainly hope to welcome you back again soon.

All the best,
LBosco
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Chicago, Illinois
1 review
Reviewed 4 April 2014

The staff at the W really goes above and beyond to make you feel welcome. The hotel itself is beautiful, the spa and restaurants/bars are great, and the rooms are very well-designed and comfortable, but most of all, the staff is top notch. Without a doubt, I will stay here again next time I'm in Ft Lauderdale!!

Room Tip: A suite is well worth it.
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  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 8 April 2014
A W,

It’s great to hear that you had a wonderful weekend. I’m glad you enjoyed some of our on-properties amenities like Bliss spa and that our team was able to make your stay all the more enjoyable. We hope to see you again soon!

All the best,
LBosco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2014

I just returned from a 3 day weekend in Sunny Ft. Lauderdale and I am already missing the W!! Beautiful property with a fantastic staff. I felt so spoiled!! I have stayed at this particular W about 6 times and it never disappoints. :)

Room Tip: I don't think there is bad view.
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank BenRJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 8 April 2014
BenRJohnson,

First off, thank you so much for your continued loyalty! I’m so glad you enjoyed your recent trip and we certainly look forward to welcoming you back for your 7th stay! Please let us know when your travels bring you back our way by emailing us at GM.WFortLauderdale@Whotels.com.

All the best,
LBosco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2014

My boyfriend and I needed to getaway, relax and chill. Staying at the W on Ft. Lauderdale Beach was such a wonderful experience. From the minute we walked, we were treated like vip's. The staff, accommodations and entire stay was incredible. We can't wait to go back.

Room Tip: I highly recommend a room with a balcony with a spectacular view of the ocean and intracoastal
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharryv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 4 April 2014
Sharryv,

I’m so glad your getaway was enjoyable and that our team made your experience all the more memorable. We hope welcome you back again soon for another escape.

All the best,
LBosco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach, Florida
1 review
Reviewed 3 April 2014

I am aware most people quickly complain about issues, but rarely, people take the time to say something good about an employee, or experience; I find this important. While staying at this hotel in March, Jennifer Milagre went above and beyond to assist me when my business depended on it. This type of service is what will bring me back to your hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JosephCFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 4 April 2014
JosephCFL,

Thank you for your review. I’m glad that our Welcome team was able to assist you. We surely look forward to your next visit.

All the best,
LBosco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Fort Lauderdale

Property: W Fort Lauderdale
Address: 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL 33304
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Fort Lauderdale
#7 Spa Hotel in Fort Lauderdale
#9 Luxury Hotel in Fort Lauderdale
#14 On the Beach Hotel in Fort Lauderdale
#15 Family Hotel in Fort Lauderdale
#16 Romantic Hotel in Fort Lauderdale
Price Range (Based on Average Rates): £££
Hotel Class:4 star — W Fort Lauderdale 4*
Number of rooms: 430
Official Description (provided by the hotel):
Overlooking South Florida beach with unobstructed ocean views, W Fort Lauderdale has sand and surf on one side, and intercoastal elegance on the other. A daily resort fee of $26.50 will be collected at the property. ... more   less 
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Also Known As:
w Fort Lauderdale Hotel Fort Lauderdale
w Hotels Fort Lauderdale
w Hotel Fort Lauderdale

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