We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“W Ft. Lauderdale”
Review of W Fort Lauderdale

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
W Fort Lauderdale
Ranked #25 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
New York City, New York
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“W Ft. Lauderdale”
Reviewed 14 July 2014

Based on my experiences with W Hotels, some W hotels are amazing, and some can be a huge disappointment. This W is a little bit of both.

We were in Ft. Lauderdale for a short weekend and decided to stay at the W Hotel because we're hotel snobs and also Starwood Preferred Guests.

The hotel itself is a like your typical W: super trendy, fun, with beautiful views. There is a Ted Gibson salon on the first floor, and a Bliss Spa on the 4th floor. The pool is gorgeous, and there is a beautiful view of the beach from the hotel.

We arrived to the hotel a bit early, and were half-heartedly greeted by a man at the front desk. I am truly tired of people treating me as if they are doing me some sort of favor by actually doing their job, but anyway, that was what his demeanor was like.

He reminded us that we were early, and we asked if it was possible for us to have an early check in. He said he would check on the rooms and let us know. Let's just say, he did not let us know. We waited around for two hours, and had to approach him multiple times. At one point he physically "went to check" and then disappeared. Ridiculous. We get it, we're early. At least get back to us and let us know what's going on. We ended up being helped by a different gentleman who was able to get us a room after waiting around for two hours. Luckily there is a pool table, and outdoor terrace to keep people occupied.

So we finally got our room. We had a "Fantastic View Suite" of some sort. It was basically a one-bedroom suite on the 15th floor with an excellent view, a living room, two balconies and a huge bathroom. As we walked into the living room, I had to hold my breath. It literally smelled like a homeless person. It was absolutely disgusting.

My husband went down to speak to someone at the front desk, and during that time, the housekeeping manager came to follow up on the room. He was actually super nice, and I explained the situation to him. The minute he walked into the room, he agreed with me. He was extremely apologetic and said he would get us a different room. In the meantime, my husband got us a different room on the floor above. Although we were told that we received an upgrade, we actually ended up in the same room for the same price, which was close to $500 a night. There is also an additional charge for valet for each day.

The hotel itself is nice, but they are lacking in customer service. I would think of returning only because of the amenities in the area and the location, which is across the street from the beach. On the flip side, they offer fitness classes including yoga on the beach and are a quick walk to Starbucks, and many great restaurants on the strip. It is a party hotel at night, which most Ws are, with Burlesque dancers and such getting down dancing on the bar.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Service
Helpful?
1 Thank mrssyed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 18 July 2014
Mrssyed,

Thank you for your review. I’m glad you enjoyed your overall stay but am sorry to hear of some of the challenges you experienced. We truly appreciate your feedback and have shared your concerns with our team for review. Should your travels bring you back our way, please do let us know by emailing us at GM.WFortLauderdale@WHotels.com and reference your Trip Advisor comment.

All the best,
LBosco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,990 reviews from our community

Traveller rating
    2,269
    856
    444
    246
    175
See reviews for
800
1,477
213
588
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,160)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Davie, Florida, United States
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 July 2014

We had a great weekend at the W for a "stay' cation for my husband's birthaday. When he said he wanted to stay there, I was very hestant. Two years ago, I stayed for a weekend with 2 girlfriends and it was a disaster from start to finish. We hated our experience. This time was completely different. It started out bumpy (room with "ocean" view had little view of the ocean and the flowers I had ordered for my husband had been delivered for hours but I could see them sitting behind the concierge desk while we were checking in). However, the manager, Jerry, couldn't have been nicer. We ended up with a corner suite with a decent view but the room was beautiful on the 20th floor. He gave my daughter a large white stuffed alligator (now named Mr. Chompers) and gave us access to a poolside cabana all day Saturday. It was fantastic! We ended up seeing local friends at the pool (who also had a cabana) and had a glorious day. Both my husband and I had poolside masssages with Antonio! He is fantastic! And, my husband said Noah's poolside service was excellent! My husband said it was one of the best birthdays he has had in a long time. Thanks to the W!

  • Stayed July 2014, travelled with family
    • Location
    • Service
Helpful?
Thank Rhonda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 18 July 2014
Rhonda M,

Thank you so much for joining us for your husband’s birthday staycation – we like the way you celebrate and of course, we love our locals! It’s great to hear that you enjoyed your stay and were able to soak up some sun at WET with friends. We hope to welcome you all back again soon – Mr. Chompers too!

All the best,
LBosco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 July 2014 via mobile

A solid choice. If you're a hotel snob who is used to Ritz or Four Seasons or better, this (like all Ws) will appear to have a fair share of minor flaws, but everyone else will gladly give it 4*. Nice views of ocean or waterway, decent in house dining option, good service. Manager gave us one of the condo type units which was very spacious and nicely appointed. Only thing I would caution you on is that this is a bit of an adults hotel. Pool area was packed and not a child in sight. The night time scene is also very adult-ish. We had left kids w grandma so it didn't bother us, but w the kids this might not have been the ideal choice.

Stayed October 2013
Helpful?
1 Thank FairCritic Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 14 July 2014
NonSnob Foodie Y,

I’m glad you enjoyed your recent stay and had some time to experience WET, Steak 954 and the nightlife on property. We hope to welcome you back again soon!

All the best,
LBosco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 11 July 2014 via mobile

My fiancé and I made reservations to stay at the W hotel ft lauderdale over 4th of July weekend. We come to this hotel often to partake in their Restaurant steak 954 and lounge whiskey blue and we love the property. However, after staying here as a guest I have a very different perception and impression of this hotel. Upon check in we we're greeted by a wonderful gentleman who took our bags from us and wished us a great stay. The front desk help who checked us in was also very helpful and friendly. Our room was not ready so we went to the pool. The bar staff was great. We got drinks quickly and despite being very busy the pool was properly staffed. I cannot say the same for the rest of the hotel. When we were called that our room was ready we got our keys and went to the room. Maintenance was in our room fixing something and told us he was not sure why we we're let in as the room
Is not ready and house keeping still had to clean the bathroom! We also noticed the shower in the middle of the room was totally see through. If you are traveling with kids or a friend (anyone but your significant other) when making your reservation, beware. The shower is totally exposed and there is no way to close it off. Anyways, At this point we already told the desk to send our bags so we just waited on the balcony for them to be done "keeping" our room. Awkward. Speaking of bags , we waited 1 hour 20 minutes for our bags to be brought to us. This is NOT AN EXAGGERATION. I text a friend when I got into the room and made a mental note of when we actually got our bags. I called multiple times and they kept telling me they were on the way. There was no way, unless the elevator broke down. Then we notice there is no ice on the floor. I call the front desk and they tell me that they have to bring us the ice. We waited even longer for that. The staff that brought our luggage literally dropped the bags and ran. I understand it's a holiday but this is a property that I would expect knows how to handle this and would staff appropriately. They did not. When we got back to the pool it was packed and there were no chairs. We were searched at the door by a bouncer that went through our bags. Later I found out the pool was open to the public and that's why it was so over crowded and the bouncers were checking bags. Really!? Paying guests can't get chairs because it's a public pool party? Not ok. Then later in the evening we went on the deck for lunch. No existent wait service. We had to hunt down a server and order. We never saw her again until we literally went and searched for her to obtain our check. Several other tables walked out on their bills around us as they were experiencing the same thing. If you do decide to stay here do not stay over a holiday. I can only assume my experience was this bad because it was 4th of July. I've stayed at hotels over holidays before and never experienced anything like this.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BrittanyB1017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 14 July 2014
BrittanyB1017,

Thank you for taking the time to share the details of your stay, though I’m very sorry to hear that your experience did not meet your expectations. We’d welcome the opportunity to discuss your concerns further if you’d like to contact us at GM.WFortLauderdale@Whotels.com and reference your Trip Advisor comment. We hope to hear from you soon.

All the best,
LBosco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale
Level Contributor
5 reviews
5 hotel reviews
Reviewed 11 July 2014

The W Fort Lauderdale is by far my favorite hotel on the strip! I wanted to personally thank Jack from the front desk for the wonderful service provided! Thank you to all the staff! I love W and look forward to visiting many many more times!

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank AWHITMARSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 14 July 2014
Anabel_0210,

Thanks for your great review! I’m glad you enjoyed your stay and we certainly look forward to seeing you many, many more times!

All the best,
LBosco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Landskrona, Sweden
1 review
Reviewed 11 July 2014

We spent a week in Ft Lauderdale at the W and it was brilliant. Everything was great and I think it was the helpful and friendly staff that made this stay so good !! For example the pool area and its staff, the brilliant Steakhouse 954, the check in/out and helpdesk people , valet parking staff etc everything was very high quality !!
Dick Carlsson Sweden

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Dick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 14 July 2014
Dick C,

I’m so glad you enjoyed your recent stay and that our Talent were able to make your experience all the more memorable! We hope to welcome you back again soon.

All the best,
LBosco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 July 2014

I stayed here over the 4th of July holiday. We stayed for four nights. We had a corner suite which was beautiful. It had a great view of the beach, the waterway, and the city. There are sliding glass doors in the bedroom area and the bathroom area which open all the way up which was fantastic. The front desk staff were great and the "whatever whenever" people were always nice on the phone. The valets were also nice. They upgraded our room which was very much appreciated.
The valet service was a little pricey at $30 per night. While we loved our room we did encounter quite a few problems which made the hotel disappointing. We were told that we would have a refrigerator and that we could go and purchase some groceries since we were traveling with a group of 10 total. We got back after shopping to find out that they were out of refrigerators but that they would continue to look for them. They never found one the four nights that we stayed for any of the rooms in our party. This meant we had to use ice to try to keep our food and drinks cold. This normally would not be a problem but there was no ice machine accessible to guests and no ice buckets. We had to call for ice several times per day, and they were only allowed to bring us one bucket at a time. This became inconvenient and pricey since we had to tip them each time. We went out and bought a cooler and bags of ice intermittently as well. The other issue we ran into was poor housekeeping. They only came to clean the first and last day. We called at least three times per day to get our room cleaned, the staff would call back to see if it was cleaned, and when we told them that it was not, they would call housekeeping again, and no one would show. So, when they did finally show they were happy to take the tip money but never cleaned our shower, bath tub, or sinks. At least someone was kind enough to deliver us towels and toilet paper when we called for them.

The property was beautiful, the pool was beautiful, and overall people were great. It was just a shame that the service end of things was not the best. I am a loyalty member there but would not choose to stay there again based on the service alone.

Room Tip: The beach is across the street. We loved tower one which looked at a partial ocean view and waterway...
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBosco, Manager at W Fort Lauderdale, responded to this review, 14 July 2014
Michelle C,

Thank you for sharing the details of your recent stay. While I’m thrilled that you enjoyed your room and the hotel décor, I’m sorry to hear of the challenges you experienced with your refrigerator request and Style. We do have refrigerators for loan, but at times they are all in use. Our Residential Suites come equipped with full kitchens, including a full size fridge, which is always a nice option large travel parties and for extended stays. We do appreciate your feedback and have shared your concerns with our team in hopes of improving future guests’ experiences. We welcome the opportunity to discuss your concerns in greater detail if you’d like to contact us at GM.WFortLauderdale@Whotels.com and reference this Trip Advisor comment. We hope to hear from you soon.

All the best,
LBosco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fort Lauderdale hotels
The Atlantic Hotel & Spa
#14 of 128 in Fort Lauderdale
4.5 of 5 bubbles 1,934 reviews
The Ritz-Carlton, Fort Lauderdal...
#6 of 128 in Fort Lauderdale
4.5 of 5 bubbles 1,450 reviews
Central Beach
Sonesta Fort Lauderdale Beach
Sonesta Fort Lauderdale Beach
#16 of 128 in Fort Lauderdale
4.0 of 5 bubbles 2,614 reviews
Show Prices
Show Prices
Show Prices
Central Beach
Courtyard Fort Lauderdale Beach
Courtyard Fort Lauderdale Beach
#22 of 128 in Fort Lauderdale
4.0 of 5 bubbles 1,649 reviews
Central Beach
Hilton Fort Lauderdale Beach Resort
Hilton Fort Lauderdale Beach Res...
#8 of 128 in Fort Lauderdale
4.5 of 5 bubbles 5,028 reviews
Central Beach
The Westin Beach Resort, Fort Lauderdale
The Westin Beach Resort, Fort La...
#30 of 128 in Fort Lauderdale
4.0 of 5 bubbles 3,453 reviews
Show Prices
Show Prices
Show Prices

Been to W Fort Lauderdale? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W Fort Lauderdale

Property: W Fort Lauderdale
Address: 401 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL 33304
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Fort Lauderdale
#7 Spa Hotel in Fort Lauderdale
#9 Luxury Hotel in Fort Lauderdale
#14 On the Beach Hotel in Fort Lauderdale
#15 Family Hotel in Fort Lauderdale
#16 Romantic Hotel in Fort Lauderdale
Price Range (Based on Average Rates): £££
Hotel Class:4 star — W Fort Lauderdale 4*
Number of rooms: 430
Official Description (provided by the hotel):
Overlooking South Florida beach with unobstructed ocean views, W Fort Lauderdale has sand and surf on one side, and intercoastal elegance on the other. A daily resort fee of $26.50 will be collected at the property. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, LoveHolidays, Odigeo, TravelUp, Priceline, Hotels.com, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your W Fort Lauderdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Fort Lauderdale Hotel Fort Lauderdale
w Hotels Fort Lauderdale
w Hotel Fort Lauderdale

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing