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Residence Inn Fort Lauderdale Intracoastal/Il Lugano
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Reviews (1,397)
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All reviewswasher and dryerintracoastal waterwayvalet parkingfull kitchenlarge balconywater taxiwatching the boatsbeautiful hotelliving roomthe inter coastalocean viewstove topboutique hotelfront desk staffvalet servicelounge chairsthe entire staff
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Reviewed 19 July 2013

I'm usually a big hotel chain guy on work trips for point collection and continental breakfast purposes, but this place had a great price for something so well reviewed, so I changed it up. Couldn't be happier. Great big one-bedroom suite, very clean, nice view.

For the rate I got (103/nt) this was one of the best hotels I've stayed at.

  • Stayed: July 2013
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Thank ape1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2013

I went on a much needed 8 night vacation and birthday celebration to Fort Lauderdale, My sister had recommended to stay at Il Lugano and after staying there for a week I know why. The room was very clean and spacious perfect for my boyfriends parents, my boyfriend, my son and I. Plus it had a full kitchen which really helped us with the budget as we were able to cook in the room and avoid the high south florida food prices. We also were able to make use of the hotels fitness room which was great had a variety of difference machines and free weights. And lastly the pool probably one of my sons favorite parts of the hotel. It was very relaxing cannot wait for our next trip down to south florida. I would definately recommend this hotel for anyone with kids as its out of the hustle and bustle but still close enough to the action.

  • Stayed: July 2013, travelled with family
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Thank Adri1105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2013

My husband and I recently stayed here for a week with our 10 month old daughter. We had a suite with a kitchen and washer/dryer. The room was gorgeous to say the least and our expansive deck had the best view of the inter-coastal waterway. The room was clean, beautifully decorated, and stocked with dishes and lovely amenities. We felt more than comfortable making this our temporary home. Maryanne at the front desk arranged to have rented baby equipment ready and in our rooms for arrival (high-chair, crib, pack and play). Everything was ready to go! Nothing in our room was broken or worn-out as another reviewer mentioned.

We ate at the restaurant three times and LOVED the food! They hand-make mozzarella at your table!!! I highly recommend the tiramisu souffle. I don't even like tiramisu or coffee-anything, but consider this the most delectable dessert I have ever had. I told my husband I would fly there just to eat this dessert! On Thursdays they have a special: two people eat for 40$ for three courses. AMAZING! I recommend the chicken, it was cooked perfectly, with crispy skin and was on top of savory roasted potatoes, mushrooms and vegetables.

Although it is hard to pick a best part, I would have to say the staff was the among the best we have encountered. They are SO kind and go out of the way to make you comfortable and welcome. We had a large family all staying at the hotel and everyday they took the open-aired shuttle to drive us to and from whatever beach or destination we desired.

The hotel has a heated pool and hot tub surrounded by amazing lounging beds with canopies. We spent a lot of time out in this area in the afternoons and evenings and never felt crowded. They serve food and drinks to this area.

The bed was comfortable and linens were fresh and cozy. We slept very well and did not hear other guests.

The beach nearest the hotel was perfect and only a few blocks away, but we often had them drop us off at Vista park beach just a bit further which was even nicer and had some shady palm trees.

When traveling with a baby I can't imagine not having the washer/dryer, dishwasher, or ability to easily make breakfast and lunch in the room! Such a luxury.

Maryanne even checked us into our flight while we were sightseeing and got us into Zone A! We look forward to coming back to Il Lugano!

  • Stayed: July 2013, travelled with family
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2  Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, Executive Assistant at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 17 July 2013

Dear Mary,

On behalf of the entire il Lugano team, we would like to take a moment and recognize your TripAdvior review. We are extremely delighted you thoroughly enjoyed your stay with us, and thank you for the wonderful feedback! It is always music to our ears when we read reviews such as this! il Lugano strives off of making memorable moments for our guests'. We can't express to you enough how overjoyed we are to know you had an amazing time from start to finish. We look forward to seeing you again soon! Thank you again.

Sincerest Regards,

Carly A. Golden
il Lugano Hotel
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2013

Nice property, great staff, but:
Ceiling would turn itself on and off! One night the light came on (in the middle of the night, by itself!)
TVs didn't work (they fixed them after we called)
Bed stand light was broken (they fixed it after we called)
Garbage disposal didn't work (they fixed it after we called)
Room wasn't cleaned by 4 PM one day (they came when we called)
Dishwasher wasn't working (I think they probably came and looked at it, but it still wasn't working properly)
Before we left, I called the manager, and in a very nice way,told him about our experience, and he offered free desert or 2 free drink coupons for their restaurant. Pretty lame if you ask me.

Room Tip: Ask for a view of the inland waterway.
  • Stayed: July 2013, travelled as a couple
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Thank deezigner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 17 July 2013

Thank you for your feedback regarding your recent stay at il Lugano. While I’m glad that all your requests were completed in a timely manner, we have shared your comments with our housekeeping and maintenance teams as to be sure that each and every room is in perfectly working order, as well as serviced in a timely fashion. We hope you visit us again soon on your next trip to South Florida.

Sincerely,

Amanda Hawkins-Vogel
General Manager
il Lugano Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2013

The room was beautiful, safe and the balcony overlooking the intercostal waterway and the ocean was awesome. The on site dining facility was amazing, and I wish we had the chance to take advantage of the water taxi. The pool and jacuzzi was enjoyable . The kitchen in the room whith laundry services were convenient...Computer with printer was also convenient. The best thing was the STAFF. I would rate them 20 stars if I could.

Room Tip: MILITARY DISCOUNT at an already great priced place
  • Stayed: June 2013, travelled as a couple
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Thank MrAlst0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 15 July 2013

Thank you so much for sharing your feedback with the Trip Advisor Community. More and more guests are looking at this site to determine if this is a place for them, and we appreciate your recommendation. We look forward to seeing you again soon. Best regards - Amanda Hawkins-Vogel/General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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