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“Wonderful vacation” 5 of 5 bubbles
Review of Residence Inn Fort Lauderdale Intracoastal/Il Lugano

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Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Ranked #6 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Louisville, Kentucky
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful vacation”
5 of 5 bubbles Reviewed 5 December 2013

The food at this hotel was excellent. Caprese made right in front of you at the table.. Exquisitely done. The staff were very kind and helpful. Many activities to do in the surrounding areas. Overall a great vacation!

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cbwalker11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 6 December 2013
Thanks so much for taking the time to review our great hotel and restaurant - yes the mozzarella made tableside is awesome!!. Best regards and see you next time! Amanda Hawkins-Vogel/General Manager
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1,275 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (369)
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English first
Louisville, Kentucky
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

You will love this place; if quick, responsive service, wonderful food and BIG rooms/bathrooms are what you are looking for.
We arrived as a family of 3. Personable Bellman there to meet and greet. Check in and parking was easy. Took elevator to the 6th floor. (Big elevators, wide hallways.) Rooms were wonderfully oversized. Entered into a living room area with bedrooms on either side. Along the way; we passed a kitchenette with a full sized refrigerator, microwave, sink (with dishes and utensils), and a washer/dryer. Living room was well appointed with a big TV, Bose stereo and a comfy couch, desk and chair.
Keep going straight there is a lovely patio with 4 chairs and a table overlooking the skyline and the water. Watched many a sunrise and sunset.
Stand outs: Mrs. Vogel (GM) and Walter (Bartender)... the GM was constantly visible; recommending and advising, and the bartender is most knowledgeable about their food and beverage.
Sold me on the "strawberry blond!" (My new favorite!)
Also recommend trying their tableside prepared mozzarella. Many options available...Caprese, prosciutto, or the supreme (something of everything!).

Such a wonderful experience...

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SueW5555555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 6 December 2013
We are so glad you enjoyed your stay! We loved having you and your family. Your kind words were most appreciated and we will all be sure to try the "strawberry blond" drinks!. Thanks so much and see you again soon - best regards - Amanda Hawkins-Vogel/General Manager
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Falkirk
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 December 2013

Hotel itself is quite small but the rooms are lovely and big. We stayed in a corner suite with a view of the intracoastal. Plenty of cupboard space and large walk in wardrobe. Kitchen area quite small, but ideal for takeaways and cooking breakfast. Only 2 things I would fault the hotel on - the first is the cost of valet parking - I think it was $22 per day - bit expensive, esp when the hotel is a bit out of the way. Park on the street from 6pm - 8am and its free - the rest of the time just feed the meter for 3 hours at a time for 50cents per hour. Second is the guest service is very hit and miss. Asked for new pillows (as they were too soft) but it took 3 days/ 4 requests before this was done. Every day we had to ask for tea and coffee as this was never topped up and towels were always random. Balcony was always dusty as they were working on the side of the building and a lot of debris ended up blowing in. It would have been nice to have been warned about this.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Craftydafty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 6 December 2013
Thanks so much for the feedback. We are glad you enjoyed your stay, and thank you for the notes on our guest service - I apologize for our short comings, and I will definitely be addressing these issues directly with our team.. Thanks again and looking forward to welcoming you back to Fort Lauderdale. Best regards Amanda Hawkins-Vogel/General Manager
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Boynton Beach, Florida
Level Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 3 December 2013

We stayed at Il Lugano in late October and were very pleased. We live here, but were looking for a quick weekend away. From the intra-coastal view, I was put off a little... their sign outside looked rundown and dilapidated. As soon as we pulled up, this was erased. Valets held the door, check in process was quick and easy. We were given a complimentary upgrade because they overbooked. Our room was on the 14th overlooking the intracoastal. The balcony stretched from the living room to the bedroom, with multiple sliding doors. Bed very comfy, lots of pillows. Kitchen was stocked with pans, utensils... but we ordered room service. It was expensive but good. Bathrooms immaculate..... easy to take your shoes off and not feel grossed out. Close to shopping, the beach, and local eats, we would stay here again.

Room Tip: Ask for higher floors, ad intracoastal side= better views. We had 1417 and was lovely... can see the...
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bari1025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 6 December 2013
Thank you for taking the time to review our hotel. We are very proud of our property, and always strive to deliver the best guest service possible. Thanks and see you again soon in sunny Fort Lauderdale!. Best regards - Amanda Hawkins-Vogel/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sonoma, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 December 2013

This was a pre-cruise stop and hard to leave after three nights, truly wished wey had more time to stay longer. The facility is beautiful, intercostal views are hard to beat day or night. Staff at the desk extremely helpful & friendly. Bar staff made my mom & I comfortable and I cannot not mention Sergio in the dining room. The table side hand made mozzarella is to die for. Thank you all for making our stay special. Next year we'll skip the cruise and spend more time at the Il Lugano.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 6 December 2013
Thanks so much for the great review and yes - Sergio is definitely a rock star!!. Looking forward to seeing you next time you are in Fort Lauderdale. Best regards - Amanda Hawkins-Vogel/General Manager
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Boston, Massachusetts
1 review
4 of 5 bubbles Reviewed 30 November 2013

We just returned from staying here for 5 days to celebrate my husband's birthday. Our trip was spontaneous and I relied upon reviews provided to select Il Lugano Hotel. They did not let me down. Lindsey our rock star bartender made us feel comfortable from the first moment we sat down at the canal view bar and not only provided great conversation but also made incredible suggestions on what to do while we were there. She is an asset to the facility and her spirit and energy compliment the other services offerings.
We also had the privilege of being escorted to select room types my Michelle (security) - she went above and beyond to ensure we had enough time to review and decide.
Sue and Billy Mobley

Sue and Billy Mobley

Room Tip: Make sure to ask for canal view.
See more room tips
Stayed November 2013, travelled as a couple
Helpful?
Thank Voyeur363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 3 December 2013
Thanks so much for the review!. Yes, Lindsay is a rock star!! She always provides great guest service, and has been her usual fabulous self as you can see. Have a great day and see you soon in Fort Lauderdale! Best regards - Amanda Hawkins-Vogel /General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 29 November 2013

Stayed here with friends over the thanksgiving holidays. Hotel is clean and modern. Rooms are a good size with small (but well equipped) kitchen and laundry facilities. Our friends had a sea view room which was disappointing view as obstructed by other building. We on the other hand had a view of the intracoastal waterway which was actually a lot better, and provided great views down river towards the city, and a great view of the sunset each night. Balcony is a little basic and dark though so a bit disappointing after sunset.

  • Stayed November 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank stuartwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 3 December 2013
Thanks so much for taking the time to review our lovely hotel!. We look forward to welcoming you back soon!. Best regards - Amanda Hawkins-Vogel/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Fort Lauderdale Intracoastal/Il Lugano

Property: Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Address: 3333 NE 32nd Ave, Fort Lauderdale, FL 33308-7120 (Formerly Residence Inn Fort Lauderdale Intracoastal)
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Fort Lauderdale
#7 Romantic Hotel in Fort Lauderdale
#16 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Residence Inn Fort Lauderdale Intracoastal/Il Lugano 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
A masterpiece of contemporary design rising 15 floors above the Intracoastal Waterway, il Lugano Hotel is Ft. Lauderdale’s most fashionable address. Experience the height of exclusivity at this spectacular Fort Lauderdale Beach hotel -- offering ultra-luxurious suite-hotel accommodations and lavishly appointed private residences. Stay only minutes from the city’s financial district, shops, beaches, restaurants, and nightlife. Enjoy stunning Atlantic Ocean and waterway views, world-class amenities, and availability to arrange private dockage for yachts up to 50 feet. Travel to nearby shopping and fine dining establishments in our luxury Cadillac Escalades* (based on availability, fee may apply). Blending the style of the world’s finest boutique hotels and a dedication to flawless personal service, we are redefining expectations for Fort Lauderdale hotel suite accommodations. ... more   less 
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Also Known As:
Il Lugano Fort Lauderdale
Hotel Il Lugano

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