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Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Ranked #7 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Ottawa, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Perfect place”
Reviewed 13 April 2014

Hotel was nice/clean, staff friendly and helpful. Room with waterway view worth it. Location was great to go north, south or west walk or drive. Pool OK, but only got sun late afternoon. Take the water taxi ($22/p/day) during day and night to see the sights, get off at other stops, especially Las Olas (walk, eat), Galleria (if want to shop) and Ft. Lauderdale beach park (biggest beach with action). 5 minute walk to beach. 30 minute walk up to Lauderdale-by-the-sea. Hotel restaurant great (especially pizza on 50% off day) plus many restaurants to walk to i.e. Bokampers (sports bar with Friday ladies' specials) and Dolce Vita (lasagna and special were amazing). Many golf courses within 30 minutes. Sawgrass Mills shopping outlet 30 minutes away.

Room Tip: Waterway room is worth it.
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Freedom55L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 14 April 2014
Thanks so much for the great review, and the excellent "things to do" list (my personal favorite of course is Sawgrass Shopping Mall) IL Lugano is right in the center of it all, and yes - you are correct - the water taxi is an awesome way to take in the sights of fabulous Fort Lauderdale. Looking forward to seeing you again soon and thanks again! Best regards - Amanda Hawkins-Vogel/General Manager
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Traveller tips help you choose the right room.   Room tips (375)
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English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 April 2014

I stayed at the il lugano with my husband and my 4 year old son... I never had an experience like this at a hotel before!! From the bell hop's at the door greeting you from the minute you pull up.. opening the door for you to a beautiful lobby that you will never forget... front desk was very nice and very helpful and made us feel right at home they answered all of my questions plus more!! They interacted with my son and made a point to talk to him every time they saw him.. not once did I walk through the hallways without staff asking how our day was and if we are enjoying our stay!! Housekeeping was incredible.. very nice people. And made sure we were comfortable. The breakfast was delicious. I had a cheese and bacon omelet with potatoes and fruit. My son had fruit loops of course and my husband had eggs with toast and sausage!!. Great presentation and we ate on the balcony enjoying the view of beautiful fort Lauderdale and the ocean... and of course the lounge area out back was just a bonus and so comfortable and relaxing... the room was very cozy.. the bed was very comfortable..had full size refrigerator (not many hotels have that) the living room area was perfect. Very nice place to relax and bring the kids!!! 3 thumbs up!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank knapp0310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 14 April 2014
It was an absolute pleasure having you and your family stay with us here at IL Lugano, and we really appreciate your kind words. IL Lugano is perfect for everyone - especially families - we have great rooms with all the amenities you would need. Looking forward to seeing you again soon - best regards - Amanda Hawkins-Vogel/General Manager
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fr
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 April 2014

Boutique by Preferred hotel, no way, is family business or paid a lot for this .
second day no breakfast on request for room service, you go reception they give you for all your stay, so i imagine is frequently, water on your room, extra charge after 5 night never more.
housekeeping, same hair during 4 night on same place, mope the bathe room, not shure.
around the hotel nothing .
room size nice is condo not hotel .
so first and last trip here

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wifi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 14 April 2014
Thank you for your candid review regarding your recent visit. We were disappointed to hear that we did not perform well and you can be assured that we will be sharing your feedback with our team to ensure the opportunities are addressed immediately. We hope you will accept our apologies and we hope that we may have an opportunity in the future to show you just how great we can be. Best regards - Amanda Hawkins-Vogel/General Manager
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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 April 2014

We have recently returned to the UK from a short stay in Fort Lauderdale where we stayed at the Il Lugano.
This was our second visit to the Il Lugano and it was as good as the first, great clean accommodation, and helpful staff as you would expect with the added facilities of a washing machine and dryer in your room, which is great if your are travelling with limited luggage, but this hotel holds a little secret, and that secret is the restaurant da Campo Osteria.
We have eaten in many restaurants in the area and none compare this restaurant, its roots are Italian based but it’s not all pasta and pizza, it offers a whole lot more with great steaks, fantastic scallops and seasonal fish.
If you like Mozzarella you need to try it at the da Campo Osteria, they bring fresh cheese curd to the table with very hot water and with some magic it turns into the best Mozzarella before your very eyes, and they even offer lessons how to learn the magic and make your own. I can be a bit cynical at times and look at Risotto as overpriced rice but I had to eat my own words when I tasted my wife’s Risotto Pescatore as is was just the best, as were the jumbo meatballs and spaghetti.
I know my way around a dinner plate and I am interested in food and cooking technics, and I asked the waiter how some of the specialty bread was made, and we got a detailed demonstration from Chef Raymond who could not have been more helpful.
That’s enough praise for that restaurant, I might make it too busy to get a table.
One more thing about the hotel when we returned to the UK my wife discovered that she had left half of her jewelry collection sort of hidden in the room near the safe, yes I know!!! Anyway she contacted the hotel with little confidence that it would be found and 24 hours later we were contacted to say they had been, and were in the post on their way back home, to a happy wife and an even happier husband.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 14 April 2014
I cannot thank you enough for taking the time to share your experience with this wonderful site. We have the most wonderful hotel and staff in Florida, and, we have the BEST mozzarella anywhere!. We are truly proud of our team and we appreciate you singling them out, especially Ray. He really is a star. We are also very glad we were able to find your wife's items and send them back to you in the UK - we are always happy to provide this kind of service!. Looking forward to seeing you again soon. Best regards - Amanda Hawkins-Vogel/General Manager
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 April 2014 via mobile

Carlos the best at the restaurant ! Felix thank you best salad ever ! Home away from home ! Great rooms ! The best service ! View from the rooms are just no words , valet parking great service
The bed is one of the very best i have ever sleep on

Stayed April 2014, travelled on business
Helpful?
Thank Johnny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 14 April 2014
Johnny , thank you for your kind review! We are delighted to hear you enjoyed your visit and hope that we will see you more often! I will be sure to pass along your compliments to the team. Thank you again. Best Regards - Amanda Hawkins-Vogel/General Manager
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Lauderhill, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2014

I've always heard my friends rant and rave about the IL Lugano hotel and its a MUST to eat at the restaurant. Today, I was with some friends in the area and we decided to try it out for ourselves. I just love the atmosphere and how friendly all the workers were from the time we walked in...I can appreciate good customer service!! I was amazed by the fact that there is even a bar in the actual main lobby of the hotel which I've heard has live music sometimes!

All seemed to be going well this evening until I witnessed an altercation with whom appeared to be the head chef and a fellow cook. I really felt sorry for the young lady as she was being yelled at by the chef...Over hearing him say do things "his way or no way" in a very un-professional manner. Kitchen staff and other customers looked on in shock and utter dismay. It was insulting to see him send her home and it actually spoiled my appetite but I placed my order anyway. This type of behavior and reprimanding of an employee should not take place on the floor in view of customers. Incidents like this can definitely make for bad business and lower employee moral.

Other than this incident, I really enjoy my time at this hotel and meal in the restaurant.

  • Stayed April 2014, travelled with friends
    • Location
    • Service
Helpful?
1 Thank SoDoneWitShyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 7 April 2014
Good afternoon, Thanks so much for the feedback in this review. This is definitely not how we treat our staff or guests, and I will be following up immediately with our F&B team. Thank you and best regards Amanda Hawkins-Vogel/General Manager
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Montreal, Canada
Level Contributor
126 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 5 April 2014

I have reviewed this hotel before and it is marvelous. We still highly recommend it. We wanted to note two changes. We sometimes take the valet parking and sometime park in the lot across the street. With some reservation rates it is possible to get a reduced rate on the valet parking...so inquire about that (AAA can come with valet parking included, etc.). Something new with the parking lot choice is that since a new restaurant/sports bar moved in the area - 1/4 block away -- there are many cars looking for parking spots at night...especially weekends...and you now have to feed the meter longer hours. So please check the signs carefully. The other new thing to report is that the area near the hotel is now further developed....not only the sports bar nearby but several little restaurants/cafes/shops are within a few block radius. This hotel is a short walk away from the beach and has nice views on the side facing the waterways. No need to pay a fortune to go to a hotel right on the beach. The staff are great too. Marianne Scully was super helpful when I was making reservations. Beautiful, very clean suites with balconies.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cohenprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 7 April 2014
Thanks for the fabulous review!. Yes, Marianne Scully is outstanding and we are so lucky to have her on our team!. We look forward to welcoming you back to IL Lugano soon. Best regards
Amanda Hawkins-Vogel/General Manager
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Additional Information about Residence Inn Fort Lauderdale Intracoastal/Il Lugano

Property: Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Address: 3333 NE 32nd Ave, Fort Lauderdale, FL 33308-7120 (Formerly Residence Inn Fort Lauderdale Intracoastal)
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Fort Lauderdale
#7 Romantic Hotel in Fort Lauderdale
#16 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Residence Inn Fort Lauderdale Intracoastal/Il Lugano 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
A masterpiece of contemporary design rising 15 floors above the Intracoastal Waterway, il Lugano Hotel is Ft. Lauderdale’s most fashionable address. Experience the height of exclusivity at this spectacular Fort Lauderdale Beach hotel -- offering ultra-luxurious suite-hotel accommodations and lavishly appointed private residences. Stay only minutes from the city’s financial district, shops, beaches, restaurants, and nightlife. Enjoy stunning Atlantic Ocean and waterway views, world-class amenities, and availability to arrange private dockage for yachts up to 50 feet. Travel to nearby shopping and fine dining establishments in our luxury Cadillac Escalades* (based on availability, fee may apply). Blending the style of the world’s finest boutique hotels and a dedication to flawless personal service, we are redefining expectations for Fort Lauderdale hotel suite accommodations. ... more   less 
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Also Known As:
Il Lugano Fort Lauderdale
Hotel Il Lugano

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