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“A Bit Off The Beaten Track”

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Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Ranked #8 of 132 Hotels in Fort Lauderdale
Certificate of Excellence
Reviewed 21 April 2014

According to Conde Naste, this is amongst 20 best hotels in Florida. Therefore this criticism is written accordingly.

The hotel has large suites and comfortable beds, but in some respects it can be a triumph of design over practicality. There are no bedside tables or cupboards - just round drawer-less side tables. The room safe in our suite anyway was on the floor, so you can't see numbers unless you are able to get down on your hands and knees.

It is in a rather seedy area, so choose a upper floor suite overlooking the Intra Coastal Canal. The room had a balcony but only one sun-bed. When we asked for a second one, we were told that only one per room was allowed! This seemed to be the same principle with the room teas, coffees and sugars packets etc.

The resturant is good, if a little expensive - but what other choice is there locally?

Be warned that this hotel is at the far northern end of the Water Bus service, which means that you are well out of things in Fort Lauderdale.

Room Tip: Ask for a room on a higher floor facing the waterway
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  • Stayed: February 2014, travelled as a couple
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2  Thank John36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 22 April 2014

Thank you for taking the time to share your detailed review with the Trip Advisor community and of course with us. You had some great points to share and we will certainly look into them. We truly value your continued patronage and hope to see you again in the future. Best regards Amanda Hawkins-Vogel/General Manager

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573 - 579 of 1,376 reviews

Reviewed 20 April 2014

Stayed at this hotel over Easter. It isn't near anything but the hotel is great. Staff are very friendly. Pool area has great lounge chairs. Wonderful views of the sea and the inter-coastal. We had a lovely meal in the restaurant. Jen really looked after us. She is fabulous.

  • Stayed: April 2014, travelled with friends
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1  Thank Sally W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 22 April 2014

thank you so much for sharing your feedback on this wonderful site. We are truly proud of our team and we appreciate you singling them out, especially Jen - she really is a star. We were delighted to hear you enjoyed your time with us and look forward to welcoming you back to Fort Lauderdale soon. Best regards - Amanda Hawkins-Vogel/General Manager

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Reviewed 19 April 2014

We had a wonderful experience at Il Lugano. The staff were all great, but Cheria and Mary Ann were especially helpful. We went the week between Palm Sunday and Easter, which is a pricey time to stay, and we splurged by paying extra for a waterfront room (intracoastal waterway). It turned out to be a great investment. Our room had a sliding door to a large balcony, from which we had absolutely beautiful views. Il Lugano is conveniently located near beaches, great restaurants, and shopping. The room was spacious, spotlessly clean, quiet, and was equipped with a full kitchen and a washer/dryer combo. Being able to toss sandy swim suits in the wash and refrigerate our drinks was extremely convenient. There were some thoughtful little surprises that were much appreciated, such as the fact that dish detergent, laundry detergent, and fabric softener are provided. They even include scrunchies in the shower cap packets, for those of us with longish hair who left our own hair ties at home. Il Lugano only offers valet parking, but they bring your car out right away. We chose the package that included unlimited access to the car. We would definitely stay again.

Room Tip: We felt that the waterfront room was worth the price.
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  • Stayed: April 2014, travelled as a couple
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Thank GHartley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 22 April 2014

I cannot thank you enough for taking the time to share your experience with this wonderful site. . Of course I will be sharing your compliments with each and every one of our team - We are very proud of all of them and of our fabulous hotel!. We look forward to welcoming you back to IL Lugano again soon! Best regards - Amanda Hawkins-Vogel/General Manager

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Reviewed 19 April 2014

We were very happy with this hotel, spacious room with full kitchen (everything but an oven) and a washer/dryer. Gorgeous view, nice facilities especially the outside area right on the inter-coastal. Beach is only a 5-7 min walk, but be aware it's not the hotel zone so no facilities on beach in this area (restaurants, bars, etc.). It's all condos so only can access beach in one specific area. But still a good location, and hotel right by water taxi stop. Staff were very helpful and friendly, especially the valet. Breakfast buffet was a bit of a disappointment, wish we had ordered from the menu. Not much of a selection and food was not very warm. Service at breakfast left alot to be desired as well. But overall gorgeous hotel and I would not hesitate to stay here again.

Stayed: April 2014, travelled as a couple
Thank Cricketgirl2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 22 April 2014

Thanks so much for taking the time to give us your very valuable feedback. It appears that although enjoyable, your stay was not as stellar as it should have been. We will certainly share your comments with our team and be sure to do all we can to improve immediately. Best regards Amanda Hawkins-Vogel/General Manager

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Reviewed 19 April 2014

This hotel has the BEST service and a great staff. They were always friendly and helpful during our stay. They even drove us to nearby locations such as the movie theater on a rainy day. Occasionally this service wasn't available so we called a cab, but that wasn't a big deal. The location on the waterway is very fun and memorable (to watch all the boats go by!). The beach is about a 5-7 minute walk away and a grocery store is a 10 minute walk. The rooms are also amazing- large, spacious, well-kept, and new. Location is a bit farther north (maybe 3-5 miles) from many of the main attractions/restaurants in Ft. Lauderdale.

  • Stayed: April 2014, travelled as a couple
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Thank Malibu4190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 22 April 2014

We are so glad you had a great time here with us!. The complimentary Escalade service is very popular, and we try to accommodate all of our guest requests for this service. I am also very happy to hear you were pleased with your room - they certainly give that "home away from home" feeling . Looking forward to welcoming you back soon. Best regards - Amanda Hawkins-Vogel/General Manager

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Reviewed 17 April 2014

From check in through departure, the Il Lugano was nothing short of fantastic! The Valet was prompt, helpful and friendly, the Front Desk anticipated our needs and we witnessed her "going the extra mile" for the guest in front of us... she was calling the manager of a rental car company on their cell phone, at home to try to track down luggage that was left in a car by the guest. The room and view are not your typical room at all... it was more like having a luxury, waterfront apartment to call home for a couple of days. The most impressive is that we saw the General Manager out talking to guests and staff... really hands, on and involved, which makes all the difference in the world. Thank you for a great stay at the beautiful Il Lugano!

  • Stayed: April 2014, travelled with friends
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1  Thank Dan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 22 April 2014

Dear Dan W. Thank you!! We are very proud of our fabulous hotel and staff and I am so glad that we provided outstanding service whilst you were here with us. Please come back and visit soon! Best regards - Amanda Hawkins-Vogel/General Manager

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Reviewed 15 April 2014

Everything from the excellent service at the front desk to the delicious meal and service at the restaurant during dinner (we sat at the bar and Lindsey took great care of us) was wonderful. As a frequent business traveler, I am particular about where I stay and I was rather pleased with this hotel. The rooms were spacious, well equipped, and clean. The balcony with ample furniture and a beautiful view overlooking the IntraCoastal Waterway was the cherry on top! My only suggestion would be to improve the breakfast buffet selection and service (I had to get up to find my server to ask for something). Otherwise, it was a great stay and I will absolutely return.

Room Tip: Choose an IntraCoastal View room. The balconies are spacious and have nice furniture.
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  • Stayed: April 2014, travelled on business
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Thank BusinessTravel27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, General Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this reviewResponded 22 April 2014

Thank you so much for taking the time to share your feedback with us. While there were some positive aspects of your visit, we were very disappointed to hear of the breakfast buffet service issue in Da Campo. We can address this immediately and I hope you will accept our apologies. Looking forward to welcoming you back soon in the near future - best regards - Amanda Hawkins-Vogel/General Manager

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Additional Information about Residence Inn Fort Lauderdale Intracoastal/Il Lugano

Address: 3333 NE 32nd Ave, Fort Lauderdale, FL 33308-7120 (Formerly Residence Inn Fort Lauderdale Intracoastal)
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Fort Lauderdale
#7 Romantic Hotel in Fort Lauderdale
#13 Family Hotel in Fort Lauderdale
Price Range: £140 - £355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Fort Lauderdale Intracoastal/Il Lugano 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
A masterpiece of contemporary design rising 15 floors above the Intracoastal Waterway, il Lugano Hotel is Ft. Lauderdale’s most fashionable address. Experience the height of exclusivity at this spectacular Fort Lauderdale Beach hotel -- offering ultra-luxurious suite-hotel accommodations and lavishly appointed private residences. Stay only minutes from the city’s financial district, shops, beaches, restaurants, and nightlife. Enjoy stunning Atlantic Ocean and waterway views, world-class amenities, and availability to arrange private dockage for yachts up to 50 feet. Travel to nearby shopping and fine dining establishments in our luxury Cadillac Escalades* (based on availability, fee may apply). Blending the style of the world’s finest boutique hotels and a dedication to flawless personal service, we are redefining expectations for Fort Lauderdale hotel suite accommodations. ... more   less 
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Also Known As:
Il Lugano Fort Lauderdale
Hotel Il Lugano

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