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“Excellent Hotel & Don't Miss the "Chef's Table" at da Campo Osteria”

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Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Ranked #7 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Tacoma, Washington
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Hotel & Don't Miss the "Chef's Table" at da Campo Osteria”
Reviewed 12 July 2014

My husband and I were looking for a great hotel in Fort Lauderdale for both pre- and post-cruise nights. Il Lugano's beautiful rooms, great location and in-house outstanding Italian cuisine were matched only by the friendliness, courteousness and efficiency of its staff. They held our luggage when it was not yet time to check in or out, allowing us maximum time to sight-see and get to know one of the yachting capitals of the world! The Water Taxi, similar in ease to Venice's vaparetto system, picks up right at the rear of the hotel on the inter-coastal water way - very convenient. With a cruise package that covered our costs to both airport and pier, the rates were very reasonable for the quality and service received, and no rental car was needed. Il Lugano Hotel exceeded our expectations in every way, and we will look forward to return visits with no need to consider any other place to stay when visiting charming Fr. Lauderdale.

Room Tip: We suggest letting the hotel know in advance if your preference is a view of the inter-coastal water...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Jonna_16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 14 July 2014
Dear Jonna_16,

Thank you so very much for taking the time to share your wonderful experience that you had while staying with us. We certainly hope that others find your great time as an asset to their travel needs.

Thank you,

Seth M. Berkeley
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (381)
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English first
Pompano Beach, Florida
Level 5 Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 July 2014

First I need to thank the entire staff at il Lugano's for the service and attention we received. It was my wife and I thirty-fifth anniversary. She had been told of this place and to ask for the chefs table. Well from the moment we arrived we were treated like royalty. The food was exceptional, the chefs both Raymond and Lucky were engaging and a delight and Sephanie made our evening one to truly remember. A great big shout out for you all. Thank you so very much. Also to Georgia you were wonderful too.

Room Tip: We did not stay in the Hotel, however I would if I did not live locally.
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  • Stayed July 2014, travelled as a couple
    • Service
Helpful?
Thank Vann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 12 July 2014
Dear Vann W,

Happy 35th anniversary and thank you for celebrating it here! I am so proud of our incredible culinary team and they work so hard to achieve greatness. I will pass along your wonderful comments and since you are local, do not be a stranger.


Many more years of happy wishes

Seth M. Berkeley
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Eindhoven, The Netherlands
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 July 2014 via mobile

We spent a wonderfull four nights in this beautiful hotel. We had a spacious room, with a little kitchen and a large bathroom. The best was the balcony with a view of the waterways. Lovely. Enjoyed our time there. We would recommend this hotel to anyone. The costs of valet parking are a bit steep, but they offered a special rate of 15 USD, which made it acceptable.

Stayed July 2014, travelled with friends
Helpful?
Thank Henino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 11 July 2014
Dear Henino,

Thank you, Thank you, Thank you, we believe that we are almost perfect but getting there. We all as a team brainstorm everyday to see how can do even greater than the day before. So come back and experience us again in the future.

Safe travels to you always,

Seth M. Berkeley
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Costa Mesa, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 July 2014

We booked the hotel for a two night stay before leaving on a cruise. While the hotel and staff were nice the people in the room next door were loud and rude. I wish I could say that our stay was outstanding but due to the noise our first night was horrible.
We checked in late and were given a room with a connecting door. At 2:00 a.m. the "guests" next door came back to their room. They were yelling and screaming and began to blast loud music from their room! I called the front desk and was told that security would be sent up to talk with them. About thirty minutes later the music was shut off but the yelling and screaming continued. We could not sleep at all that night. A few hours later I called the desk again and told them that the screaming was continuing. I was told that security would go back up to the room. Finally, at 6:00 a.m. the screaming stopped and we could go to sleep. A few hours later Seth called to find out what had happened and to say he was sorry. He also offered us a fifty dollar credit for the sleepless night.
Our second night was good. We had an outstanding dinner in the hotel dining room. Jen at the bar was the best!
I am not sure if I would return to the Il Lugano in the future. At the very least a hotel guest should be able to sleep at night especially at a luxury hotel.

Room Tip: Avoid connecting rooms. Noise travels in this hotel.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank jrsen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 11 July 2014
Dear Jrsen,

I am surely sorry as I told you in person during our very pleasant conversation regarding your loud neighbor. I did not interrupt your stay by asking you to move rooms because the rude guest was departing that morning. I certainly hope you enjoyed the complimentary food at our award winning restaurant Da Campo Osterio and am thankful that this is the exception.

The Best to you,

Seth M. Berkeley
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Brockton, Massachusetts
2 reviews
Reviewed 10 July 2014

Seven friends were on this trip for father's day weekend. Our stay at the hotel was an added treat to our father's day trip. From the time we checked into the hotel , during and departure the staff service from the bell people, to front office, housekeeping & restaurant were well above average service. The one person that most shined and came across as our hero was The bartender / Waitress named Lindsey who went above and beyond to deliver top notch service in a way that we have never experienced before. Attentive ,professional, knowledgeable, and fast service. Our stay was fantastic and we will be sure to revisit when traveling to Florida. Also, we will make sure to refer your hotel out to family & friends. Thanks Again For a Phenomenal experience:):):):)

Bryant Vasquez

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Bryant V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 11 July 2014
Dear BryantV,

We aim to excel in service and our fabulous suites and I see that we have with you. Thank you for your kind words and come back and see us again very soon.

The best to you and yours,

Seth M. Berkeley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Ga
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 July 2014 via mobile

Unbelievable stay, suites were huge, modern, spotless, wonderful location to Ft Lauderdale, awesome view, quiet, great Restaraunt on premises, fast checking and out excellent customer service. Perfect stay

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank royboyGainesville_Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 11 July 2014
Dear RoyBoy.

Thank you so kindly for taking your time to share the love with the public. We hope that we become your travel destination again in the future.

The best to you,

Seth M. Berkeley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2014

Our entire experience at with Il Lugano Hotel was excellent. From booking the room to checking out. Dejana was superb. Her assistance in making sure we had a great stay couldn't have been more rewarding. Major kudos to Dejana. The hotel was very nice and our views were superior. We relaxed 6 nights there before taking an 8 day cruise and we were totally relaxed and ready to jump into the cruise part of our vacation. We didn't eat at the restaurant, but we saw people going in and out all the time. We just had other eating plans while we were there. We will be staying here again.

Room Tip: We stayed on the Intercoastal waterway side which would be the West side of the hotel.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Skybox1541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilLuganoHotel, Manager at Residence Inn Fort Lauderdale Intracoastal/Il Lugano, responded to this review, 10 July 2014
Dear Skybox,

We aim to excite and please and it looks like we did! Dejana is just one of our awesome employees and I will pass along the compliment, I am elated that you had such a great time. Next time you must try our amazing restaurant Da Campo Osteria, you will love it. Please come and visit us again very soon.

Thank you very much,

Seth M. Berkeley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Fort Lauderdale Intracoastal/Il Lugano

Property: Residence Inn Fort Lauderdale Intracoastal/Il Lugano
Address: 3333 NE 32nd Ave, Fort Lauderdale, FL 33308-7120 (Formerly Residence Inn Fort Lauderdale Intracoastal)
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Fort Lauderdale
#7 Romantic Hotel in Fort Lauderdale
#16 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Residence Inn Fort Lauderdale Intracoastal/Il Lugano 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
A masterpiece of contemporary design rising 15 floors above the Intracoastal Waterway, il Lugano Hotel is Ft. Lauderdale’s most fashionable address. Experience the height of exclusivity at this spectacular Fort Lauderdale Beach hotel -- offering ultra-luxurious suite-hotel accommodations and lavishly appointed private residences. Stay only minutes from the city’s financial district, shops, beaches, restaurants, and nightlife. Enjoy stunning Atlantic Ocean and waterway views, world-class amenities, and availability to arrange private dockage for yachts up to 50 feet. Travel to nearby shopping and fine dining establishments in our luxury Cadillac Escalades* (based on availability, fee may apply). Blending the style of the world’s finest boutique hotels and a dedication to flawless personal service, we are redefining expectations for Fort Lauderdale hotel suite accommodations. ... more   less 
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Also Known As:
Il Lugano Fort Lauderdale
Hotel Il Lugano

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