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“Great customer service”

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Pelican Grand Beach Resort, A Noble House Resort
Ranked #9 of 128 Hotels in Fort Lauderdale
Certificate of Excellence
Reviewed 15 November 2013

We stayed here for 5 days. It was a great base for getting to everywhere we wanted to go, the Everglades, Sawgrass Mills outlet and Miami. The staff were very helpful and friendly. The rooms were clean and spacious with a fridge/freezer and microwave.

The only bad bit was the cost of valet parking ($28 per day plus 6% tax on top). If you want to prepare meals in your room there is no cutlery/plates/washing up liquid.

I would recommend that you have a car here as everything is quite far apart.

  • Stayed: November 2013, travelled as a couple
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1  Thank 1natsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkeesler, General Manager at Pelican Grand Beach Resort, A Noble House Resort, responded to this reviewResponded 19 November 2013

Thank you for this review! We are so pleased that our location was able to make your stay with us a grand one! We will make sure we let our staff members know how much you appreciate all of their help. Thanks again for this review! We hope you stop by and see us again soon.

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2,365 - 2,371 of 3,964 reviews

Reviewed 13 November 2013

We stayed in a suite with an ocean view. The view was amazing but the room needs some serious updating. The carpet and furniture was old and had some stains, but other than that, the rooms were pretty clean.

The staff was very friendly. Special shout out to Leroy @ the pool/beach. He took care of making sure our beach chairs and umbrellas were set up just where we wanted.

Pros: No extra charge for beach towels and chairs. Directly on the beach. Great value for the money.

Cons: Not in a central location, so unless you have a car (which they charge $28/night to valet), you'll have to get a taxi. The fitness room was a joke. Some of the weight machines were broken. One of the two treadmills had a buckles tread. There were no towels or spray to wipe down the machines.

Room Tip: Get the ocean view.
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  • Stayed: November 2013, travelled with friends
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Thank stolietta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkeesler, General Manager at Pelican Grand Beach Resort, A Noble House Resort, responded to this reviewResponded 14 November 2013

I wish we could warn everyone about renting an owner’s rental at Pelican Grand. Unfortunately these units have not been updated, do not have daily housekeeping services or amenities replaced. It is only by renting from the Pelican Grand Beach Resort that you find the real four diamond hotel.
It is always disappointing to read these review that are not about the hotel but about the owner’s units at Pelican Grand. I hope the next time your plans call for travel to Ft. Lauderdale you will seek your accommodation from the hotel.

Sincerely,
Bob Keesler
General Manager

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Reviewed 13 November 2013

Big home feel room, more like a big studio with no kitchen.
The furniture was old and looked worn down, but our room was for a private owner, I don't know how that works.
TV's were ridiculous, I mean just invest $500 at least give it something from the 21st century other than soap.
There is a lot of beach erosion so hopefully it will still have a beach in 10 years, for someone who lives by the Arabian Gulf the sea was not nice at all, very green.
Parking is expensiveeee!!!!!! so I would consider paying 20 or 30$ more to find a nicer hotel that has free parking, it doesn't necessarily have to be on the beach, find one that is across the beach and cross the street.

  • Stayed: December 2012, travelled as a couple
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1  Thank Malik W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkeesler, General Manager at Pelican Grand Beach Resort, A Noble House Resort, responded to this reviewResponded 13 November 2013

Dear Malik W,

I wish we could warn everyone about renting an owner’s rental at Pelican Grand. Unfortunately these units have not been updated, do not have daily housekeeping services or amenities replaced. It is only by renting from the Pelican Grand Beach Resort that you find the real four diamond hotel.
It is always disappointing to read these review that are not about the hotel but about the owner’s units at Pelican Grand. I hope the next time your plans call for travel to Ft. Lauderdale you will seek your accommodation from the hotel.

Sincerely,
Bob Keesler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013 via mobile

Thank you for such great service personality wise some people need to smile more often. Some people that took care of us did a magnificent job, Mayra Jen Christian rosemary and Bryan. Other had a bad attitude if you are in the hospitality industry you need to learn how to talk to people not just give them a drink and place the check down. Over all great experience even though the weather was pretty bad.

Stayed: November 2013, travelled as a couple
Thank Getfitbysmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkeesler, General Manager at Pelican Grand Beach Resort, A Noble House Resort, responded to this reviewResponded 14 November 2013

Thank you for this review! we are pleased to hear that you enjoyed your stay with us here at Pelican Grand. We will make sir ego tell the listed staff members how much you appreciate all of their hard work. We will be sure to take all of your comments and concerns into consideration for future improvements. Thank you again for taking the time to write this review. We hope you pay is a visit in the near future!

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Reviewed 12 November 2013 via mobile

We stayed at this hotel for about 4 days we had an amazing time. Food was great, drinks delicious and service was outstanding! Thank you to rosmary and adrianny and Jason for taking great care of our big group you did an awesome job ! We will definitely come back. Hope to see everyone we met. Only minor thing I would say is bathroom very dirty, house keeping has to keep an eye on that. Thank you once again!

Stayed: November 2013, travelled with friends
1  Thank Lucyohio62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkeesler, General Manager at Pelican Grand Beach Resort, A Noble House Resort, responded to this reviewResponded 14 November 2013

Thanks for tis great review! We are so happy you were able to enjoy our food, drinks and great staff members! We will make sure to pass your compliments over to Rosemary, Adrianny and Jason. We know they will appreciate all of your kind words. We will look forward to your return visit! Thanks again for the review!

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Reviewed 11 November 2013 via mobile

What a great trip we had ! Met some amazing families as well as great staff. Thank you to hassib, adianny and rosmary for taking care of all of us! Thank you to the bar for making those delicious dreamsickles I need that recipe :) over all we had an asking time service was on point thank you guys !

Stayed: November 2013
Thank Melbrnjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkeesler, General Manager at Pelican Grand Beach Resort, A Noble House Resort, responded to this reviewResponded 14 November 2013

Thank you for this review! We love to hear how much you enjoyed your stay with us. We will be sure to tell our staff members how much you appreciate their hard work. We hope you stop by and pay us a visit in the near future. Thanks again for the review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013 via mobile

Short and simple ! Thank you for amazing service and your kind words Rusmary great job! Thank you to everyone else too, I had a great time and everything was very organize and on point. Amazing drinks and tamazing food, no complains at all. Pelican grand great hotel and staff members.

Stayed: November 2013
Thank Kelnoh45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkeesler, General Manager at Pelican Grand Beach Resort, A Noble House Resort, responded to this reviewResponded 14 November 2013

Thank you for this review! We are so happy you enjoyed your stay with us! We will make sure to tell Rosemary how much you appreciate her service! We hope you stop by and see us again soon! Thanks again for the review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pelican Grand Beach Resort, A Noble House Resort

Address: 2000 North Ocean Boulevard, Fort Lauderdale, FL 33305-3727
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Fort Lauderdale
#5 Luxury Hotel in Fort Lauderdale
#5 Family Hotel in Fort Lauderdale
#6 On the Beach Hotel in Fort Lauderdale
#10 Romantic Hotel in Fort Lauderdale
#12 Business Hotel in Fort Lauderdale
Price Range: £161 - £434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pelican Grand Beach Resort, A Noble House Resort 4*
Number of rooms: 159
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Also Known As:
Pelican Grand Beach Hotel Fort Lauderdale
Pelican Grand Beach Resort
Hotel Pelican Grand Beach
Pelican Hotel Fort Lauderdale

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