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Best Western Plus Fort Lauderdale Airport/Cruise Port
Ranked #38 of 128 Hotels in Fort Lauderdale
Reviewed 28 November 2013

This is a very convenient hotel if you need a place to stay pre- or post-cruise. We have used this facility 2X and have been more than satisfied each time. The only nergative in our opinion is the lack of good restaurnats within walking distance, but we managed regardless.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Orville S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 3 December 2013

Thank you for writing about your experience at our hotel. Your feedback is very important to the continued successful delivery of exceptional guest service. We thank you for your patronage and look forward to your future return. Warm regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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920 - 926 of 1,266 reviews

Reviewed 13 November 2013

We stayed at this Best Western to spend the night before catching another flight out of the airport. Although it has a free shuttle, it is only a 10 minute taxi ride and was worth not having to wait for the shuttle. Although the lobby is small, it has an adequate eating area for its free breakfast. It is not elegant, but it did have eggs, and sausage if you wanted a hot meal. Cereals, bread, and sweet rolls were also available. The rooms were clean and quiet, and the check in was quick and efficient.

  • Stayed: November 2013, travelled as a couple
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2  Thank jbs713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 19 November 2013

Thank you for taking the time to share the details of your recent visit, we appreciate the feedback. Thank you very much for staying with us, and we hope that when you come back to Fort Lauderdale again, you again stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

Airport shuttle was a TOTAL FAILURE. Shuttle vehicle at airport didn't display Best Western logo, so of course I didn't go near them when they stopped. (If you have a B/W reservation, would YOU approach a shuttle driver from the Holiday Inn van?) Driver accused me of not being there when he previously stopped. Took an hour and more phone calls to get picked up. Will not use this hotel again due to shuttle. (BTW, departure shuttle and driver was the exact opposite.)

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
2  Thank Raymond H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 18 November 2013

We appreciate you taking the time to comment on your stay with us and hope you will accept our sincere apologies for the inconveniences you experienced during your stay with us. We take these remarks very seriously and are presently working to ensure this does not happen again. We wish you the very best.

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Reviewed 8 November 2013

Only bad thing was lack of pick up at airport. ! phoned desk 3 times. Gave up after 50 minutes and took a $20 cab ride to Best Western. Room was good. Breakfast was excellent for this type of hotel "freebee". Try the german restaurant Heidleburg near by. Nice change of pace. Over all,almost perfect for a night before the cruise hotel.

  • Stayed: October 2013, travelled as a couple
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7  Thank ron k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

Our experience at this hotel was super. We spent the night here before our cruise. We flew in to Ft. Lauderdale, so had no vehicle. I mention this because we decided to do the things around the hotel. The staff was so helpful in recommending lunch places and dinner places and other things to do within walking distance. Our room was very clean. Breakfast was delicious. I asked the front desk if I could borrow a screwdriver to repair a suitcase, and they were accommodating.

  • Stayed: November 2013, travelled as a couple
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6  Thank NancyS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

It is my opinion that this location is a great destination for those travelers who are looking for a short or long term stay. The hotel is quite welcoming and the staff is very atentive and willing to assist. The rooms are very clean which is a clear reflection on their cleaning crew. In short I highly recomend this hotel.

  • Stayed: October 2013, travelled solo
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Review collected in partnership with Best Western
5  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013

My wife and I stayed at this hotel overnight on Friday October 11, 2013.
We chose this location due to it proximity to the cruise port.
When we entered the reception area, there was a distinct smell of disinfectant and the overall appearance was shabby and run down. This smell continued into the corridors.
Upon checking into our room, we immediately noticed a strong musty smell. The room was also very dark and old fashioned and very much in need of a serious refurbishment.
We immediately reported the smell to the girl at reception. She never offered to accompany us to the room or provide an alternative room but instead handed us a spray bottle of Febreeze to deal with the problem! As it was a bit late to start looking for an alternative hotel, we used the spray as best we could but have to say that the smell did NOT go away and we never really felt clean or comfortable through the night.
At check out the next morning, our complaint fell on deaf ears. We were charged full price and the man at reception was not really interested to hear of our problems.
We had a lot of choices when deciding where to stay that night. We selected Best Western as we are a member of their loyalty program but are not now sure whether being loyal to this brand is worthwhile if this is the sort of standard they offer.

  • Stayed: October 2013, travelled with family
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2  Thank Fernvista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Fort Lauderdale Airport/Cruise Port

Address: 1221 W State Road 84, Fort Lauderdale, FL 33315-2349
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Best Value Hotel in Fort Lauderdale
#32 Family Hotel in Fort Lauderdale
#39 Romantic Hotel in Fort Lauderdale
Price Range: £104 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Fort Lauderdale Airport/Cruise Port 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Two-Story Hotel, conveniently located in the heart Fort Lauderdale, minutes from Interstate 95, Convention Center and Airport. Ideally located in the heart of the Ft. Lauderdale Air and Cruise Port, the Best Western Fort Lauderdale Airport/Cruise Port provides comfortable accommodations for business and leisure travelers to the area. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television with HBO, microwave, refrigerator, coffee/tea maker and iron/ironing board. ... more   less 
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Also Known As:
Best Western Plus Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale
Best Western Fort Lauderdale
Fort Lauderdale Best Western

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