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Best Western Plus Fort Lauderdale Airport/Cruise Port
Ranked #41 of 127 Hotels in Fort Lauderdale
Reviewed 8 August 2014

This hotel is one of the best. The employee's are fantastic and personable. The rooms are above all others. From check in to service afterwards. They go the extra mile to make your stay a 5 star stay.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
1  Thank Ken K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 15 August 2014

Thank You for choosing our hotel and taking the time out to let us know how we are doing. We appreciate the nice things you have said about our hotel. We hope the next time you are in the area, you come back to see us. Again Thank You!

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724 - 730 of 1,202 reviews

Reviewed 6 August 2014

We stayed here before a cruise. Shonda at the desk was AWESOME! Fast, professional and friendly. The room was clean, the pool was fun for the kids and the breakfast was sufficient. There is a McDonalds literally right out the door if you need anything additional. We had no problems with the shuttle service to the port that the hotel set up for us. There is a strip mall across the street for any last minute purchases. Excellent stay - would come here again before the cruise.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank Lewfam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 8 August 2014

Thank You for choosing our hotel and taking the time out to let us know how we are doing. We appreciate the nice things you have said about our staff. We hope the next time you are in the area, you come back to see us. Again Thank You!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

They serve REAL eggs for the breakfast. Not those powdered egg discs.. yuck. Quality breakfast. Rooms and beds are nice. Bathrooms could be cleaner (quicky job done on the bathroom). Thus the "average" rating on cleanliness. Staff are nice and helpful.

  • Stayed: July 2014, travelled on business
    • Value
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Review collected in partnership with Best Western
Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 8 August 2014

Thank you for writing about your experience at our hotel. Your feedback is very important to the continued successful delivery of exceptional guest service. We thank you for your patronage and look forward to your future return. Warm regards.

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Reviewed 30 July 2014

We were very happy with the hotel, but especially with it's staff. Erika helped us, in addition to being very friendly. Since we do not know the area, Erika gave additional information on the best places to eat and shop.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western
1  Thank Crucita O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 31 July 2014

Thank you for your review! We love taking care of our guests, regardless of their visit into town. Our property is able to accommodate any travel needs, whether for business or pleasure! I am glad that you had a great stay with us and we are looking forward to seeing you on your next trip.

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Reviewed 30 July 2014

The shuttle service sucked (to put it plainly). We called the hotel upon arrival at the airport and it took 2 more calls plus almost an hour for the shuttle to turn up. And then it took over 20 minutes to get to the hotel because the driver stopped several times when there was not one to pick up. The person a the desk was not helpful in describing what we re looking for and then wan is not very well marked to indicate it is a BW ride. As if that is not bad enough, we also stayed on July 28 after we were brought to the hotel from MIA by a very professional shuttle (Red Star). In the evening, I made a shuttle reservation at the front desk for noon on the 29th AND I confirmed that it was valid when I had breakfast on the morning of the 29th. We further alerted the desk that we were present at about 1150 and would wait for the shuttle. It did not turn up at all despite me telling the desk clerk 2X that we were still waiting and that we had a plane to catch. She tried to get hold of the driver but apparently he was not answering his phone. In any case, we finally at 1240 had her call a cab and we took it to the airport. AND I had to pay for the cab ($15). At minimum, I believe that the hotel owes me $15 for reimbursement of the cab fare that I should not have had to pay if the shuttle operated as described in their web site, by the desk clerk, and the info in the room. The rest of the operation was OK though not what I expect from a PLUS level BW. But with such poor shuttle service and an apparent lack of concern about it by the hotel staff plus the fact that I am out $15, I am not inclined to give the BW at Ft Lauderdale any positive comments on TripAdvisor or Yelp or any of the several other web sites that I use for travel.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
4  Thank FussyFisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 31 July 2014

We sincerely apologize for the issue you had experienced with our shuttle during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you and we wish you the best.

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Reviewed 29 July 2014

This is the second time we have stayed here. We were meeting people at the Miami airport and for the price this was the best offer. Plus we knew from experience this is the place to stay. The desk clerks was both VERY friendly and helpful. The only minus was that the A/C did not seen to keep the room at a constant temperature. It wasn't enough of a problem to report as we slept, but when we mentioned it at check out the clerk made a note of it for maintenance to check. I think there is an adjustment that should correct that problem. As I had my coffee I observed the clerk dealing with people checking out. She really seemed to care about the customer, and really cared about them as a person.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Best Western
Thank watercop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 31 July 2014

Thank You for choosing our hotel and taking the time out to let us know how we are doing. We appreciate the nice things you have said about our hotel. We hope the next time you are in the area, you come back to see us. Again Thank You!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Was layed over here for 7hours and this hotel came thru were all others failed. shuttle service runs ever hour on the hour and staff were very friendly and helpful in accomodating me... room was very clean and odor free.

Thank jes007tx
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TAManagement, Manager at Best Western Plus Fort Lauderdale Airport/Cruise Port, responded to this reviewResponded 31 July 2014

It was good to hear that you enjoyed your stay. We thank you for giving us the opportunity to serve you. We will make sure to share your comments with our staff. We wish you the best.

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Additional Information about Best Western Plus Fort Lauderdale Airport/Cruise Port

Address: 1221 W State Road 84, Fort Lauderdale, FL 33315-2349
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Family Hotel in Fort Lauderdale
#39 Romantic Hotel in Fort Lauderdale
Price Range: £72 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Fort Lauderdale Airport/Cruise Port 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Two-Story Hotel, conveniently located in the heart Fort Lauderdale, minutes from Interstate 95, Convention Center and Airport. Ideally located in the heart of the Ft. Lauderdale Air and Cruise Port, the Best Western Fort Lauderdale Airport/Cruise Port provides comfortable accommodations for business and leisure travelers to the area. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television with HBO, microwave, refrigerator, coffee/tea maker and iron/ironing board. ... more   less 
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Also Known As:
Best Western Plus Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale
Best Western Fort Lauderdale
Fort Lauderdale Best Western

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