OMG we had reservations for one night before the cruise which was August 13th. We walked info the lobby, the smell of paint and lacquer was so overwhelming that I instantly got a headache.
We asked if they had another Hilton/embassy suites close by where they could accommodate our family, no way I would bring 2 small children into that environment.
It was TERRIBLE. We felt so bad for the girls at the front desk working, having to stay and put up with overwhelming stench.
First they told us we would have to pay for the rooms because we were cancelling within 24 hours. My daughter who is a scientist told them that they should not even be there that she was certain the rates given off by the fumes was at an unacceptable level.
Finally we were given the old Hilton at the Marina as a choice and they changed their minds on charging us for rooms we could not take.
At the other hotel, we got rooms at full price at total opposite ends of the tower and hotel. No special treatment for us even as honors reward members, thanks Hilton.
- Official Description (provided by the hotel):
- Enjoy the convenient location of the Embassy Suites by Hilton Fort Lauderdale 17th Street hotel surrounded by shopping and dining options. This all-suite hotel is close to Fort Lauderdale attractions including Port Everglades and Fort Lauderdale Beach. Relax in a two-room suite and experience more living area, a kitchenette and work space to catch up on business. Expect a number of great amenities such as a heated outdoor pool and a modern fitness center. You can even bring the family pet. Start the day with a complimentary cooked-to-order full breakfast and savor cocktails, soft drinks and light snacks at our nightly complimentary Evening Reception (Must be legal drinking age). ... more less
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- Also Known As:
- Embassy Suites Fort Lauderdale Hotel Fort Lauderdale
- Fort Lauderdale Embassy Suites
- Embassy Suite Ft Lauderdale
- Embassy Suite Fort Lauderdale