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“Unbeleveable”

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Hampton Inn Ft. Lauderdale - Cypress Creek
Ranked #50 of 128 Hotels in Fort Lauderdale
Fairmount, United States
1 review
“Unbeleveable”
Reviewed 7 January 2014

One of the staff at this hotel told my granddaughter he would kill her grandparents because we let her go onto the elevator alone even though we were right behind her . We told her he was kidding and then he told her he would have to make us work for him if it happen again. His name was Bob and he was way out of line

  • Stayed January 2014, travelled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Evelyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, Manager at Hampton Inn Ft. Lauderdale - Cypress Creek, responded to this review, 15 January 2014
Thank you for your thoughts reference your stay at our property. This commentary was forwarded to our hotel representatives for review. We are fortunate to have long-term, friendly, honest, responsible employees at our location and we pride ourselves in makiing sure our guests enjoy their stay. We apologize and will continue to strive to making sure each interaction is a positive one. We love having you here.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
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Jouy le Moutier, France
2 reviews
Reviewed 2 January 2014

Title says it all. The room - vast and very clean - was extremely agreeable. The bed and linen were top-notch quality. 'would definitely recommend the hotel. Oh and also: the I-95 was close enough to render everything accessible but NOT TOO CLOSE to be noisy and ruin your stay. Best of both worlds.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank Pierrick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, Manager at Hampton Inn Ft. Lauderdale - Cypress Creek, responded to this review, 6 January 2014
Glad to see you enjoyed your stay with us. We love having you here.
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Florida
Level Contributor
200 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 2 January 2014

Right off I-95, about 30 minutes from downtown Miami, the AAA rate beat all the comparables by about $100.00. We needed two rooms to take grandkids to visit SeaWorld, the Children's Museum, and take a duck-boat tour. Staying downtown was over $200/nt., so we stayed in Lauderdale.
The hotel had an unheated pool, so we soaked in the hot tub. Everything else was clean, neat, and friendly. Breakfast at the hotel was worth a lot; it saved 45 minutes and about $40 for the 5 of us going out before our day's activities. Very friendly help all around. Easy access, easy, free parking, but one minor inconvenience for some; a wardrobe closet, but no bureau of drawers. It must be a businessman's arrangement, but for two nights, we lived out of suitcases anyway.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FloridaFelix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, Manager at Hampton Inn Ft. Lauderdale - Cypress Creek, responded to this review, 6 January 2014
Thank you for taking the time to review our property on TripAdvisor. We are a Hampton Inn, but since our rooms are not suites, we do recommend our property for short stays. Wonderful amenities such as free parking, free wi-fi and free breakfast wins our custoners over and we're glad you enjoyed. We love having you here.
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A TripAdvisor Member
Reviewed 1 January 2014

Excellent all the way around. Even though we stayed at the Inn over the Christmas Holiday, the staff were all pleasant despite they had to work the holiday(we actually stayed at our daughter's Christmas Eve).

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, Manager at Hampton Inn Ft. Lauderdale - Cypress Creek, responded to this review, 6 January 2014
Thank you for your kind words. We hope that our hotel made your holidays worry-free and we look forward to your next visit. We love having you here.
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Allegan
2 reviews
Reviewed 29 December 2013

This is a very nice place to stay. The staff are friendly, the rooms are clean and the beds are super comfy. The pool is outside but this is florida. We would stay here again. The breakfast was excellent also.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank cclouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, Manager at Hampton Inn Ft. Lauderdale - Cypress Creek, responded to this review, 6 January 2014
On behalf of the staff at Hampton Inn Ft. Lauderdale - Cypress Creek we thank you for your kind words. We are happy that you enjoyed your stay with us and enjoy seeing you again on a future visit to the area. We love having you here.
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Sherbrooke, Canada
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 December 2013

Very average hotel. Courteous staff, good breakfast, nice outdoor pool and hot tub.

The most noisy place we have stayed in Florida. Beside an airport, a boulevard, bars on the other side, people outside were loud and room aren't well sound insulated. at 8 AM wood chipper and chainsaws cutting a tree in the hotel parking. Not very clever, why not the afternoon ?

Furniture were lacking, no fridge, no microwave, no table, missing at least one chair, it's about a cheap interstate motel. This old hotel need some refreshments and repairs. So we expected more from an Hampton Inn, a bit expensive for what we had.

  • Stayed December 2013, travelled with friends
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Helpful?
Thank belettte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, Manager at Hampton Inn Ft. Lauderdale - Cypress Creek, responded to this review, 6 January 2014
Thank you for your response on TripAdvisor. Your visit happened during the last week of the year and we are alwyas sold out due to tournaments in the area. A full hotel will inevitably be more lively with guests and we try to accomodate all requests. We are addressing the landscaping timeframe for future work scheduled on property as we feel 8am is too early as well. Although our standard rooms do not have a microwave and fridge, if you book our KING BED STUDY rooms, these amenities are included. We appreciate your feedback. We love having you here.
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Sebring, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 December 2013

Very poorly managed on the day we checked in, almost criminal, as the health department should be checking out this hotels practices. To make a long disgusting story short enough to fit in this review. The hotel knowingly rented out rooms with their water shut off, the sink & toilets not working,(The water had been off all day due to a water main break) WITH OUT LETTING you know when you checked in... it was to the surprise of many including us, when we got to our rooms. We then had to battle for a refund when we confronted the front desk about this. I am not making this up, when I asked how are we supposed to flush the toilet, the front desk people said" you will be able to flush your toilets with buckets of water that we will bring to your room" We obviously, did not take them up on this. Unbelievable. Makes you wonder what other disgusting things they hide from us. My advise, there are many other hotels in the area. I know I won't be back to this one.

Room Tip: Stay some place else!
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank LovinFlorida2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro A, Manager at Hampton Inn Ft. Lauderdale - Cypress Creek, responded to this review, 20 December 2013
Thank you for taking a moment to express your concerns on TripAdvisor regarding your recent visit. It is always our goal to exceed expectations of every guest and based on your feedback we failed to do that. It was an unfortunate situation: one of the city’s main water lines broke leaving numerous businesses in the area in disarray. Our hotel and the surrounding hotels / businesses did not have water for approximately 8 hours. It is always difficult when we do not have control of a situation such as what occurred on this day. I want to apologize to you for your unusual experience. We appreciate you taking the time to provide us your feedback. As a Management Team we will utilize your feedback to continue to improve our guest's experience.
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Additional Information about Hampton Inn Ft. Lauderdale - Cypress Creek

Property: Hampton Inn Ft. Lauderdale - Cypress Creek
Address: 720 E Cypress Creek Rd, Fort Lauderdale, FL 33334-3564
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Fort Lauderdale
#36 Romantic Hotel in Fort Lauderdale
#43 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Ft. Lauderdale - Cypress Creek 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Thank you for your interest in the HAMPTON INN - CYPRESS CREEK! We are located approximately 15 minutes north of Fort Lauderdale/Hollywood International Airport (FLL). Take I-95 to exit 33 and head east two lights. We are on the right (south) side of the road. The hotel is 1 mile south of Atlantic Blvd in Pompano Beach and three miles from Executive Airport (FXE). As always: Free parking for our registered overnight guests. Free coffee and tea located in our lobby 24 hours daily. Free wireless internet access. Free Breakfast buffet with hot and cold selections available daily from 6a-10a. Guest rooms offer complimentary toiletries, coffee maker, hair dryer and iron/ironing board. Fitness room on property on the second floor. 32" HDTV with basic HD cable and Showtime premium movie channel. Complimentary use of business center desktop computer with printer for boarding pass and/or documents. Pool located on premises, surrounded outdoor by a recently renovated landscaped deck with contemporary patio furniture and an adjacent hot tub.At Hampton Inn, "We love having you here." ... more   less 
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Also Known As:
Hampton Inn Ft. Lauderdale - Cypress Creek Hotel Fort Lauderdale
Hampton Inn Fort Lauderdale
Fort Lauderdale Hampton Inn

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