The service was horrific!They gave us complimentary cocktails that we could never get. We stayed at this hotel from Monday through Wednesday and when we tried to get our complimentary drinks they said they're closed Mondays and Tuesday they were open til noon. We went before noon to get the drinks and the lady said the restaurant/bar was closed and told us to go across the street to Waffle House! We went to the front desk to ask when we could get our free drinks and they couldn't even answer us! How do you not have a clue what is going on? I am NEVER staying here again and I would not recommend it! The guy at the front desk asked us how may he help us and then backed away from the desk and never answered our questions just stayed there looking around the room. When we were first checking in there was a furious lady complaining about being robbed and coming back to the hotel to an open door to her room. Be smart and choose a different place to stay. They are rip offs and thieves!
- Official Description (provided by the hotel):
- Universal Palms Hotel is one block from Lockhart Stadium in the Cypress Creek business district, 11 miles from Fort Lauderdale-Hollywood International Airport, and 4 miles from the beach. Adjacent to Interstate 95, the hotel is four miles east of Florida's Turnpike and Lauderdale-by-the-Sea, nine miles from downtown Fort Lauderdale (Las Olas Boulevard), 10 miles from Port Everglades and Coconut Creek Casino, 13 miles from Sawgrass Mills, and 24 miles from Sawgrass Recreation Park (Everglades). Hotel amenities include the sundeck and pool, garden courtyard and exercise room. The hotel also offers free parking, Wi-Fi access in lobby and pool areas, and one of the largest pools in Ft. Lauderdale. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Priceline, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Universal Palms Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- El Palacio Fort Lauderdale
- Hotel El Palacio