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“Bit dissapointing for a hilton but still good”

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Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel
Ranked #55 of 128 Hotels in Fort Lauderdale
Reviewed 11 August 2014

We stayed here for 2 nights in 2 different rooms both spacious and well equiped, also with a great view from the 9th floor of the beach and the boats, we enjoyed plenty of time in the pool and the gym was quality with good service. However there should have been complimentery breakfast as the shop over the road was very poor , amd the hotel breakfast was exceptionally expensive

Room Tip: Rooms higher up with a view of the beach i would reccomend but not too high up
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  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,820 - 1,826 of 4,069 reviews

Reviewed 10 August 2014

Hilton should be embarrassed to have this hotel as part of it's family. From check-in to check out it was one error bad experience after another. Room wasn't ready at 3pm when we arrived, was told I would be contacted as soon as available. 5pm had to go to desk to check status, first room was filthy. Lipstick on comforters, strangers hair and broken bed. Called desk and was given a hard time about switching rooms, next room wasn't much better but it was now 9:30 at night and we have two young kids. Would have been better sleeping on the beach.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank Christopher P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mfrt t, Manager at Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel, responded to this reviewResponded 12 August 2014

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We are taking this opportunity to review your concerns about the service missteps and poor check-in and check-out, with our staff. We hope that you'll consider giving us a second chance to make it right and offer a great first impression.

Kind regards,

Ximena Coca
ximena.coca@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

Regret staying here, it was horrible. My room was flooded the first night, wet carpet, and I couldn't be moved until the next day. Everything is just very tired and old. Service was ok. Would not recommend at all.

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank mande2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mfrt t, Manager at Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel, responded to this reviewResponded 12 August 2014

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. We appreciate you quickly bringing the plumbing issues to our attention so they can be addressed. However, we regret we could not accommodate you with a new room until the following day. While the issues you experienced are unusual and not the standard of our hotel, there is no excuse for it. We are sorry for the inconvenience this incident caused. Thanks for helping us to make it right.

Kind regards,

Ximena Coca
ximena.coca@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014 via mobile

We stayed in this hotel first for 2 nights and then for 1 night after a 7 night cruise.
The communal areas are lovely, modern and clean and the pool area is spacious with plenty of loungers.
However the bedrooms and bedroom corridors are dark and dated and are badly in need of being updated. The air con units are old and noisy and the patio doors are not the most secure.
I probably would not return to this hotel again.

Stayed: May 2014
Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mfrt t, Manager at Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel, responded to this reviewResponded 12 August 2014

Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving our hotel decor and your feedback is a great tool to help us improve. Thank you again for your honest review and we hope you give us another try the next time you travel to the area.

Kind regards,

Ximena Coca
ximena.coca@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

Wonderful stay, we especially appreciated position, courtesy. Ask for a higher room with partial ocean view (ours was 1207). Breakfast at St.Barth close to the beach with wonderful atmosphere, music and food was just stunning

  • Stayed: September 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank max060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

We arrived about 3pm on a Sunday. Our room was ready, it was at the annex bldg across the parking lot from the main building. We had a pool, ocean, street view which was fine. We saw the unit nxt store had a balcony, we called to see if we could get a upgrade and found out the rooms with the balcony only have a king sized bed and we preferred to the 2 double beds. The room was clean and comfortable. I liked the open basket idea in stead of the chest of drawers. The ocean was a walk across the bridge which was great. The pool was very clean lots of lounge chairs. They provide towels there if there aren't any ask and they will bring more. There was lemon water to drink very nice and refreshing! At the main building we had a drink at the bar it was very pricey. I would stay here again the location is great and I love seeing the comings and goings in the marina. My stay was well worth the price I paid!

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank terryd78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

Got to the property at noon ($20 cab ride from the airport) only to find out that the computers had a catastrophic meltdown and that they were not going to check anyone in until 4pm (the published check-in time). They had no backup to work off of. We were offered a key card to the pool and had to change in a bathroom. They called me at 4pm to get my room key. My room was on the third floor of the annex across the parking lot. It overlooked the marina, nice view. Nothing special about the room - clean, large, comfortable. A/C worked great, Wi-Fi worked just fine. Had to call for maintenance to fix a slow draining sink and spigot that was spraying all over and housekeeping for hand towels (there were none in the room). Water pressure in the shower was good and the room was quiet. Room had an electronic safe that worked well. Some other reviews state that the annex was a Siberia, but we found it to be OK. No night life in the main building, so we didn't miss anything. Towels for pool and beach can be obtained at the pool when they are not out of them. The pool boy only puts out 20-25 at a time. They could use more umbrellas at the pool. Pool bar was very good with strong drinks and good food. Did not use the fitness area off the pool that had a very good and large assortment of equipment. The beach is a short walk over the bridge. It will cost you $42 a day to rent 2 lounge chairs and an umbrella (cash or plus tax to charge to your room) at the beach, or bring your own if you drive. The rental is run by and outside concession all up and down the beach that is not connected with the Doubletree. Hotel only has a very small restaurant and bar that we did not use. You have to rely on the All About Food convenience store attached to the annex for a less expensive breakfast and lunch. Prices are a bit high but food was good. 7-11 is down the street (8 minute walk) where you can save 10 - 15% on pop, juice, chips, etc. Overall for the price and being close to the beach, it was a good choice. More restaurants and shopping were not more than a 15 minute walk north. There is also a bus and troll stop right in front of the hotel to take you to the local mall.

Room Tip: Don't splurge for beach view, just not worth the extra cost.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
4  Thank Foghorn8508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel

Address: 801 Seabreeze Boulevard, Fort Lauderdale, FL 33316-1629
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale > Central Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Fort Lauderdale
#24 On the Beach Hotel in Fort Lauderdale
Price Range: £112 - £249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bahia Mar Fort Lauderdale Beach - a Doubletree by Hilton Hotel 3*
Number of rooms: 296
Official Description (provided by the hotel):
Enjoy stunning surroundings and 44 breathtaking acres along the Intracoastal Waterway at the Bahia Mar Fort Lauderdale Beach hotel- a DoubleTree by Hilton Hotel. Located near the International Swimming Hall of Fame, the Bahia Mar Fort Lauderdale Beach hotel is a water taxi ride away from the shops, restaurants and nightlife of Las Olas Boulevard. Stay active with water sports, indulge the option to sail away on a cruise or simply relax on the white sandy beach. Bahia Mar is only a short drive from the Fort Lauderdale International Airport and Port Everglades Cruise Terminal. ... more   less 
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Also Known As:
Bahia Mar Beach Hotel
Bahia Mar Beach Resort
Bahia Mar Fort Lauderdale
Hotel Bahia Mar Beach

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