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B Ocean Resort Fort Lauderdale
Ranked #43 of 128 Hotels in Fort Lauderdale
Reviewed 2 January 2014 via mobile

We booked a room at the Sheraton Beachfront Fort Lauderdale on expedia and accidentally chose the wrong dates. We noticed it immediately and called expedia to fix it, and while expedia would make the cancellation without a penalty fee, they informed us that the hotel policy would charge us the room fee for a penalty. We called the Sheraton to see what they could do for us, and we believed they would do something for us, given that we were not canceling the whole reservation - just changing the dates for same number of nights. Besides we have reserved the room a few minutes prior to our call. We were wrong. They were not willing to change our dates, and the only person in the hotel who could possibly do it was never available. Granted that New Years Eve at the beach was great and the view of the marina/beach was great, I expected a room with a fridge for 300+ a night. We couldn't stay for the extra night, meaning that they charged us 300+ for the night we were not able to stay, because we could not get anybody to change the date of our stay. It was New Years Day, they would have booked that room to somebody else in no time. We stayed at another Sheraton before and we had a great experience, but after stern company policies that do not favor the hotel guests, we will no longer consider Sheraton as an option next time we are on vacation.

  • Stayed: December 2013
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Thank Marriedandroadtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMgmtFTL, Manager at B Ocean Resort Fort Lauderdale, responded to this reviewResponded 6 January 2014

Dear Marriedandroadtrip: Thank you for your review. We apologize for any inconveniences you encountered during your stay. We strive to give our customers quality service and appreciate any feedback that is given to us so that we may fix any problems. We hope you choose to stay with us in the future!

Warm Regards,
Heather W.
Marketing Manager

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2,650 - 2,656 of 3,968 reviews

Reviewed 1 January 2014

This hotel is old and smelly. It is not deserving of a 4star hotel. We got this hotel thru price line and its like a super 8 motel instead of a 4 star resort.The rooms smelled awful and were small. The bathroom had mildew and wasn't clean. We changed rooms because of the smell and they gave us a room around the pool. It wasn't quite and we heard kids screaming at all hours of the night. We tried to change the room again and they told us they didn't have anymore rooms even though the parking lot was empty they were just rude and had no customer service. We didn't even want to stay the night we checkout and went to another hotel. Stay away from this hotel it is the worst on the beach.

Room Tip: Do not stay here.
  • Stayed: December 2013, travelled as a couple
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3  Thank Pflor009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMgmtFTL, Manager at B Ocean Resort Fort Lauderdale, responded to this reviewResponded 6 January 2014

Dear Pflor009: Thank you for your review. We apologize for any inconveniences you ran into while staying with us. We take guest's comments and suggestions seriously, and will pass yours along in order to improve future issues. We hope that you choose to stay with Sheraton again so that we may show you our full potential!

Warm Regards,
Heather W.
Marketing Manager

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Reviewed 1 January 2014

We stayed one night at the Fort Lauderdale Beach hotel prior to going on a cruise. It was December and the lobby was decorated beautifully for the holidays. We asked to stay in the main tower as my husband is disabled and we didn't want to walk far. The room we had was very dated. Broken tiles in bathroom..the room was small and the bed linen looked worn. We got a price on Priceline.com for $82 per night so I was fine with spending just one night there. The Mexican Restaurant in the hotel was very good and the service was good too. I would not recommend a lengthy stay here, however I only got to experience the rooms in the main tower.

Room Tip: Don't stay in the main tower. Rooms are very dated there.
  • Stayed: December 2013, travelled as a couple
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Thank Pattyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMgmtFTL, Manager at B Ocean Resort Fort Lauderdale, responded to this reviewResponded 6 January 2014

Dear Pattyg: Thank you for your feedback. We are pleased to hear that overall you enjoyed the hotel and found value in your stay. Dos Caminos is a great choice for on-site dining and we are happy to hear you enjoyed the food. We hope you choose to stay with us again in the future!

Warm Regards,
Heather W.
Marketing Manager

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Reviewed 1 January 2014

We arrived at the hotel early morning on Dec 27th as check-in was not until 3pm our room was not ready so we were told we could leave our luggage with the bellman and change for the pools in the larger restrooms. We spent several hours at the sunning pool then minutes before 3 pm again went to check-in, unfortunately we were told our room was not ready, as our room had just been vacated at 2:30 pm, we were given a credit for lunch at the beach side grill. Lunch was good and the service was extremely helpful and friendly. We then went to check-in after 4pm and were told our room still wasn't ready, but the associate made some changes and we were finally assigned a room. The room was in the beach tower on the SPG floor,it was furnished nice and adequate for our family of 3. The only addition needed would have been more hangers. Kids were given a welcome amenity and beach toys readily available for guest use.

Throughout our stay for the next four nights we found the wait staff at the restaurants service very friendly and expedient. The beach attendants were helpful and friendly as well. Housekeeping providing cleaning services several days extremely late around 4pm, once not enough towels were left, and never after the first date were we provided with a toiletry kit again.

The mermaid show was nice, my 6 yr old enjoyed it and the wine tasting was good. The bathroom pool cleaning service was excellent. The pool DJ was okay, but it could have just been my personal choice of music.

Overall, very good. As we departed a staff member said, "We'll see you next year" and I really felt like "yes it's very likely."

  • Stayed: December 2013, travelled with family
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Thank yogimba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMgmtFTL, Manager at B Ocean Resort Fort Lauderdale, responded to this reviewResponded 6 January 2014

Dear yogimba: Thank you for your review! We are pleased to hear that our staff was accommodating to your needs, and that you enjoyed staying with us. We hope to see you again in the near future for another great stay at the Sheraton Fort Lauderdale Beach Hotel.

Warm Regards,
Heather W.
Marketing Manager

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Reviewed 31 December 2013

We only stayed one night as we were catching a cruise ship the following day. We stayed in a separate building near the beach, with a good view of the sea. As it rained it was a bit of a pain getting across to our room.
The accommodation was basic but clean, if a little dated and tired , as was most of the hotel.We wondered why the cruise line, which was supposed to be 5 Star had not opted for a better hotel.
We both agreed the bed was extremely comfortable , just what we needed after I long flight.
As the weather was poor we ate at the hotel , we opted for a basic offering, which was simple but good .
The staff we all more than helpful and made us feel welcome.

No serious complaints at all really, no real hight points or low ones, just average!

Room Tip: Ok for a short stay but not for a long holiday as far we were concerned
  • Stayed: November 2013, travelled with family
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1  Thank Turi-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMgmtFTL, Manager at B Ocean Resort Fort Lauderdale, responded to this reviewResponded 6 January 2014

Dear Turi-1: Thank you for your review. We are sad to hear that your recent stay at our establishment was just average, and we are passing your experiences along to the relevant departments. Customer service is of utmost importance to us, and we are always striving to improve. We hope that you will decide to stay with us again, so that we may show you better hospitality.

Warm Regards,
Heather W.
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013

This was the WORST hotel I have ever stayed at. Who said this was a 3-4 star hotel. No way not even on its best day. I travel and have stayed at some pretty bad hotels motels and this was disgusting. I think better to sleep on the beach then have to pay for this place. Staff not friendly. They don't need to update it. They just need to knock it down. They put me in a room on the other side of the elevator (Even though I specifically asked that they not do that) The room had only lamps and only one of them was working. Mildew originated in this bathroom. WTH!
They moved me to another room which was better but still felt like thing were terribly dirty and like I was going to have visitors in my suit case. I decided to leave and check in to the Hilton. I guess you get what you pay for

Room Tip: stay somewhere else
  • Stayed: June 2013, travelled with family
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2  Thank Lesette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMgmtFTL, Manager at B Ocean Resort Fort Lauderdale, responded to this reviewResponded 6 January 2014

Dear Lesette H: Thank you taking the time to share your review. We are very sorry to hear that you did not enjoy your recent stay with us. We take our guests comments very seriously, and we will be sure to pass yours along for future improvements. We hope that you choose to stay with us in the future so that we may show you an improved experience and a stay that truly reflects the Sheraton brand.

Warm Regards,
Heather W.
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013

We got this hotel as part of a cruise package. The room was free.
Staff was friendly. We even got updgraded without asking to an inter coastal water view. The room was basic but okay. Common areas of hotel are run down. We found the pool to be suprisingly nice. And bonus the beach is just 50 feet away.

Room Tip: Ask for an upgrade.
  • Stayed: December 2013, travelled as a couple
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Thank nicolas617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about B Ocean Resort Fort Lauderdale

Address: 1140 Seabreeze Blvd., Fort Lauderdale, FL 33316-2426 (Formerly Sheraton Fort Lauderdale Beach Hotel)
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Fort Lauderdale
#20 On the Beach Hotel in Fort Lauderdale
Price Range: £110 - £377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — B Ocean Resort Fort Lauderdale 4*
Number of rooms: 481
Official Description (provided by the hotel):
For the ultimate oceanfront experience in South Florida, look no further than B Ocean Resort in Fort Lauderdale. Located directly on the pristine white sand beach, B Ocean Resort is where you'll want to B for the ultimate beach vacation. With 486 bright and airy guest rooms and suites, B Ocean Resort features the most desirable amenities, including FreeB™ WiFi, 2 outdoor pools, a private beach, the B Active Fitness Center, and delectable dining at Dos Caminos, the famed Wreck Bar and Beach Bar & Grill. ... more   less 
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Also Known As:
Yankee Clipper Hotel Florida
Yankee Clipper Motel
Sheraton Yankee Clipper Fort Lauderdale
Sheraton Fort Lauderdale
Fort Lauderdale Sheraton

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