I was rather surprised by my recent stay at this property. I had read some of the negative reviews on Trip Advisor, and arrived with lower expectations than normal. However, my expectations were greatly exceeded during my stay. The front desk staff was extremely friendly and helpful. As a SPG Gold member, they upgraded me to the top floor and gave me a complimentary breakfast for one night...just an added bonus. In fact, all the staff at this property were friendly, helpful, and always smiling--something you don't always see at hotels these days.
The room was large (although the bathroom a bit small) with a very very comfortable Sheraton Sleeper bed with soft linens and a great mattress. The room was clean and tidy. The lobby and public areas were also very clean and well maintained. The lobby is rather grand with a waterfall and lots of tropical foliage throughout. WiFi in the room was fast.
Parking was plentiful and the location was right off I95 and near shopping and lots of dining options.
Overall, this property is one of the better Sheraton properties in the US, I am surprised and disappointed to read some of the negative reviews on here, I just don't see how the complaints are justified...and that is from visiting nearly 20 different Starwood properties this year alone.
- Official Description (provided by the hotel):
- The Sheraton Suites Cypress Creek Fort Lauderdale Hotel is located only a short drive from the Fort Lauderdale-Hollywood International Airport (FLL) and many exciting things to do in Fort Lauderdale. Sheraton Suites Fort Lauderdale at Cypress Creek operations were impacted by Hurricane Irma’s recent passage through our area. While the impact to the hotel is aesthetic in nature, for the comfort of our guests we have temporarily closed. Meeting and event space on our lobby level will be reopening on October 30th and guestrooms will be available for reservations beginning November 24th . The hotel will continue higher floor remediation through December but anticipate no guest disruption. Please don’t hesitate to contact us with any additional questions and we look forward to welcoming you back very soon. ... more less
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- Also Known As:
- Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
- Sheraton Hotel Fort Lauderdale
- Sheraton Fort Lauderdale
- Fort Lauderdale Sheraton