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Sheraton Suites Fort Lauderdale at Cypress Creek
Ranked #48 of 131 Hotels in Fort Lauderdale
Reviewed 30 April 2014

Stayed one night before a cruise. The hotel is undergoing construction in the atrium and the rooms but the lobby area looked to be complete and was very nice. Unfortunately there was a long wait to get checked in but once getting to the room it obviously had been remodeled and was great. The pool area was also inviting. Looked convenient to lots of restaurants but we opted for one that was not real close. Once all the renovations are done this will be a great place to stay.

  • Stayed: February 2014, travelled as a couple
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1  Thank Shortjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_SuitesCC, Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 8 May 2014

Thank you for your comment. We are happy to hear you enjoyed your stay and the atmosphere, hope to have you spending time with us again soon.

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Reviewed 23 April 2014

We stayed 3 nights and thought that the staff was just wonderful. Our "suite" was spacious and comfortable. How inviting it is to have 2 rooms that can be closed off from each other. Early risers do not disturb their spouses or partners. We did not know what to expect after reading numerous negative reviews. The pool looked lovely and clean, the atrium lush and green, with places for private conversations, a snack or computer time and the parking lot was easily accessible from different routes. Our room was on the 6th floor and faced the rear of the hotel so we never heard train or traffic noise, nor did we encounter any construction noise.
We ate at restaurants that were within walking distance (very convenient). Housekeeping staff was friendly and helpful but, I am afraid would not pass a "white glove test", especially for vacuuming skills. Would stay again.

Room Tip: Higher floors facing the rear of hotel have less noise from atrium and parking lot.
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  • Stayed: April 2014, travelled on business
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Thank JudithW204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_SuitesCC, Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 25 April 2014

Thank you for your comment, we are happy you enjoyed your stay.
Hope to have you again with us soon.

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Reviewed 23 April 2014 via mobile

When we fits pulled in, I thought the hotel was abandoned. The parking lot lights weren't on and the front was all under construction. We finally saw the signs that pointed to the new check in area. The rooms were way nicer than I thought. Although there were wifi signs, there was not a wifi signal anywhere... Major drawback these days. The fitness center was really nice with dumbbells going up to 50 lbs and multiple cardio equipment available. We ate at the hotel's restaurant one night & were disappointed. There was one other table and it took over 30 minutes for our food to arrive after we ordered... Then an additional 20 minutes to get the check. This place has potential. Maybe they'll get their act together after the renovations are complete

Stayed: April 2014
Thank FitnessTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_SuitesCC, Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 8 May 2014

We realize upgrading, renovating, and refreshing our hotel comes with a level of inconvenience. With our sincerity, our new updates will exceed your expectations as we look forward to exhibiting all this brings to your satisfaction as our valued guest.

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Reviewed 22 April 2014

Got our room on Priceline for around $100. After reading the negative reviews I was not looking forward to our stay, but I was pleasantly surprised. While the lobby is under construction it is large and lush with plants and streams. We received a warm greeting and headed to our room on the 3rd floor. Agree with other posters that the carpet is a bit grimy, but the rest of the room was clean and the bed comfortable.

We had the breakfast buffet off the lobby and received great service from our waitress. When my husband mentioned his waffles were cold, she quickly brought him freshly made ones from the kitchen.
Lots of easy parking and well located. We will return!

  • Stayed: April 2014, travelled as a couple
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Thank Chickadee96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_SuitesCC, Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 25 April 2014

Thank you for your feedback on your stay with us at Sheraton Suites, we are glad to hear you found our beds comfortable, our staff friendly and property sites such as the atrium enjoyable. We hope to have you with us again soon.

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Reviewed 21 April 2014 via mobile

After reading the other reviews I kinda feel like I must have been in an alternate universe! Stayed here 2 nights prior to a cruise. There is construction going on which made it inconvenient to find the front desk and to get to the restaurant. However, I never heard any noise from it. We had a clean, very nice, roomy suite with very nice bedding. My only complaint about the room was that there were no hangers for our clothes. Very nice wardrobe with no hangers! All the food we ate there ranged from good to excellent. As far as service, with the exception of one young female bartender, one young male waiter, and a couple of housekeepers, I probably would fire everyone there if they worked for me. And I would start with the snooty blonde bartender. But I would stay here again once the construction is done. Any issues we had I would consider to be minor.

  • Stayed: April 2014
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1  Thank sscheid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_SuitesCC, Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 25 April 2014

Thank you for your comment, we are happy you enjoyed our property. We apologize for the inconveniences in service we take these remarks very seriously and are currently investigating how we may better address these issues.

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Reviewed 21 April 2014

I have stayed at this property no less than 40 times in the last year.My last ten stays were way below par.Something has happen where either a new GM has taken over but Customer service is King here again.Im so impressed I have never seen a hotel make such a positive transformation overnight.Thank you Ashley ,you were so helpful you went out of your way to make my family feel comfortable and made sure that all our needs were being met.Your whole staff was exceptional.Thank you Sherrie also for making our stay comfortable too.Thanks too whoever turn this place around and made it a 10 again.......WOW:.......Please come to work for my company what a huge transformation.........Thanks again Matt Overton

Room Tip: higher floors are better but almost all have been redone...I like a view of the pool so i can open p...
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  • Stayed: April 2014, travelled on business
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1  Thank matt o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_SuitesCC, Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 25 April 2014

Thank you Matt for being such a loyal guest.
We we will be seeing you again soon.

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Reviewed 19 April 2014

We stayed here two nights prior to a cruise. Decided to stay a bit further out cause hotels near the port were full or asking over $300 a night. This hotel states it is a 3 star but I don't think it warrants that. It has potential, but not sure if I would give it another try. We asked for a quiet room away from the reno (we had read about this prior). Where do they put us, the floor right above the reno... back down to the front desk and they move us up a few flights. Reno continued late into the night in the public area. Although noise didn't bother me when we were in the bedroom.

Room was huge, large sitting area, small kitchen area, bathroom and bedroom. Two tvs and lots of space to put all our bags.

We found the bed to be quite comfortable. Room had everything we needed but it certainly was in need of some updating. When I went to take a shower there was only one towel, so we called the front desk for more and we never received them, so just made due with the one we had and shared it!

There was an obvious leak in the ceiling from something and the carpet was wet below. We just put a facecloth down to soak up the drip... wasn't going to waste the one towel we had on that.

I think a good rate for this hotel would be $40 a night no more. It did have free parking, and a nice restaurant and a good location, but that was it.

Room Tip: just don't stay here
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  • Stayed: February 2014, travelled as a couple
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1  Thank Vickie_Bernie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_SuitesCC, Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 25 April 2014

Thank you for your comment, and apologize for the inconveniences. We are currently undergoing the process of refurbishing our property; we hope to have you back soon so you can experience our newly renovated property.

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Additional Information about Sheraton Suites Fort Lauderdale at Cypress Creek

Address: 555 NW 62nd St, Fort Lauderdale, FL 33309-6105
Phone Number:
Region: United States > Florida > Broward County > Fort Lauderdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 131 Hotels in Fort Lauderdale
Price Range: £95 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Fort Lauderdale at Cypress Creek 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
The Sheraton Suites Cypress Creek Fort Lauderdale Hotel is located only a short drive from the Fort Lauderdale-Hollywood International Airport (FLL) and many exciting things to do in Fort Lauderdale. Sheraton Suites Fort Lauderdale at Cypress Creek operations were impacted by Hurricane Irma’s recent passage through our area. While the impact to the hotel is aesthetic in nature, for the comfort of our guests we have temporarily closed. Meeting and event space on our lobby level will be reopening on October 30th and guestrooms will be available for reservations beginning November 24th . The hotel will continue higher floor remediation through December but anticipate no guest disruption. Please don’t hesitate to contact us with any additional questions and we look forward to welcoming you back very soon. ... more   less 
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Also Known As:
Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
Sheraton Hotel Fort Lauderdale
Sheraton Fort Lauderdale
Fort Lauderdale Sheraton

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