We have stayed here before and been very pleased. This stay was different. When we were brought to our room by the bell man there was an empty ice bucket and napkin on the floor in front of our room. When we checked out at 11 the next morning it was still there. Four rooms down the hall was a tray with leftover food on it and it was there our entire stay also. The room was clean and comfortable. We went down to the bar at 5 for a before dinner drink. The location is very nice in an open atrium with palms. It's like sitting outside. The young female bartender ignored us at first. She was busy reading a book. When she finally came over to us to take our order there was no friendly greeting at all. She seemed as though she was miserable in her job and we were disturbing her from her book. I guess she forgot she works on tips. I don't know how they keep her employed. Later on when we came back to the hotel we asked for extra towels. It took over an hour and 3 phone calls before I finally went down to the front desk. The gentlemen there wea very sorry and offered to get them himself. He was the only employee who seemed to care.
- Official Description (provided by the hotel):
- The Sheraton Suites Cypress Creek Fort Lauderdale Hotel is located only a short drive from the Fort Lauderdale-Hollywood International Airport (FLL) and many exciting things to do in Fort Lauderdale. ... more less
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- Also Known As:
- Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
- Sheraton Hotel Fort Lauderdale
- Sheraton Fort Lauderdale
- Fort Lauderdale Sheraton