I travel a lot for business and always choose Marriott because I know I can expect quality and service. I must say that this experience is by far the worst of any I've had at a Marriott.
I received a dirty room, blood in the toilet - not a great way to start a stay. I request foam pillows due to a severe allergy to feathers. Since the kind young woman at the front desk changed my room, I had feather pillows again, two trips to the front desk, a strained conversation with the maid who refused to believe that the pillows or comforter were feather filled left me finally with two foam pillows, they wouldn't remove the fether comforter, so I did.
Overall, the hotel is poor, in the middle of some much needed renovating. The buttons for the elvator are old and broken, paint is worn and dirty, the parking garage was strewn with trash and the elevator smelled or urine. The safe for valuables is not attached to the floor or wall and is easily moved, or removed, not secure at all.
It was clear that housekeeping at this hotel does not follow the same attention to detail that other Marriots do.
The lobby is very nice.
I will reconsider choosing Marriott for myself and my team as I travell for the remainder of the year.
- Official Description (provided by the hotel):
- Discover comfort and convenience at Fort Lauderdale Marriott North. our Cypress Creek hotel in Fort Lauderdale, Florida delights with stylish rooms and suites near the lush Cypress Creek Florida Nature Preserve, which bestows an enchanting backdrop for our guests all year round. ... more less
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- Also Known As:
- Fort Lauderdale Marriott North Hotel Fort Lauderdale
- Marriott Fort Lauderdale